Negative experience!!. Scam site. Tried to enter a review to win a item on what I thought was Screwfix. Somehow it led me onto this site without me realising. Since then I've had numero... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I did not want a account and they are going to refund my money back which I'm happy about thank you for sorting this out
Had response from your company 5 days after my complaint Jeremy has resolved the issue and may said that the Refund will be done
Responsive customer service though it took a long time atleast Emerald managed to reply to my concern. I am hoping for the continous support and assistance regarding my issue. Thanks!
4.0
Great
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Im happy with this membership.
Im happy with this membership.
It is awesome,and i very happy.
25 December 2024
Unprompted review
Brilliant costumer service… quickly…
Brilliant costumer service… quickly response, offered the adequate solution for my problem. Very recommended.
7 December 2024
Unprompted review
I have not received my money still.
17 December 2024
Unprompted review
Eric offered me great assistance
13 December 2024
Unprompted review
Negative experience.
Negative experience!!.
Scam site.
Tried to enter a review to win a item on what I thought was Screwfix.
Somehow it led me onto this site without me realising.
Since then I've had numerous emails saying they're going to take money out of my account.
I've emailed back explaining the situation, saying I don't want an account, and to please delete my account.
They keep responding by saying please post a positive review and we'll sort this all out.
A reputable company wouldn't do this!!!
Every time they tell me it's sorted and my account had been deleted, I keep receiving more emails telling me they're going to take money off me.
Avoid a all costs!!!
24 November 2024
Unprompted review
Bloody scammers
Bloody scammers, was led to believe I was paying for postage for premier pillows and then tecieved an email thank you for your subscription whick I immediately cancelled, they confirmed cancellation and still tried taking £35 odd from my bank, lucky I cancelled my card DO NOT BE LED TO BELIEVE U WILL GET ANYTHING FROM THESE ROBBING THIEVES
21 November 2024
Unprompted review
flexible manager
18 November 2024
Unprompted review
They have great communication with…
They have great communication with their customers and I was contacted by Edith regarding my order and membership 👍
9 November 2024
Unprompted review
Can someone tell me what this was I…
Can someone tell me what this was I paid postage for something not received from Facebook but can’t think what it was trying to get my £200 back from bank
14 August 2024
Unprompted review
It is a scheme
Issue being resolved.
I just came back to edit my review because they said they would refund me and specifically asked me to change my review. However they have never refunded me. Never buy with these people. It is a scheme
25 October 2024
Unprompted review
Thank you so much for your great…
Thank you so much for your great customer service🙂
16 May 2024
Unprompted review
Took money from my bank account despite…
Took money from my bank account despite cancellation of subscription reported to my bank as fraud
5 October 2024
Unprompted review
FRAUD PERIOD
FRAUD PERIOD! they take money from my bank account without authorization, promised to cancel in August 2024 and today in October 10.46 removed. I reported it to my bank as fraud. Beware as they present themselved in Facebook as a free IPad offer you pay shipping only
1 October 2024
Unprompted review
Helpful and Transparent Facts
Facts about the Company. Helpful when one has a query.
24 September 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.