Babycare Bradford Ltd Reviews 

282
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited with my partner and my in laws to have a browse of prams as I’m due with my first soon and didn’t have a clue where to start! The ladies were so helpful and helped me find exactly what we need... See more

Company replied

Rated 5 out of 5 stars

We were looking to get a pram for our first baby and were recommended to go to Babycare Bradford and what a super place it is! We were made to feel really welcome by Rachel who couldn't have been more... See more

Rated 5 out of 5 stars

Amazing! Staff were so polite and kind. Helped me pick a pregnancy pillow which would be best suited for me - was such a pleasant experience speaking to the two ladies who felt like I’d known them fo... See more

Company replied

Rated 5 out of 5 stars

We went to Babycare Bradford following excellent reviews from family members and friends. Claire and the team sorted us out with the perfect travel system and Cot. Their knowledge and advice was high... See more

Company details

  1. Baby Store

Written by the company

Babycare Bradford Limited established in 1990, Our family have catered for other families for over 35 years.We are a trusted retailer specialising in nursery items from budget to premium allowing us to offer goods for all budgets. With over 3 decades of experience you can be sure of the very best of products & knowledge, from Prams, furniture, car seats, toys, clothes, feeding equipment, safety items & much more. Our opening hours are 10-5pm and closed Weds & Sunday.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(282)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service at its very best!

Nothing is too much trouble for the staff in this store. They make the whole shopping experience an enjoyable one and are so friendly, knowledgeable and helpful. I shopped here for my son and am now shopping here for my first grandchild. I wouldn't hesitate to recommend Babycare Bradford to anyone.

12 August 2024
Rated 5 out of 5 stars

Bought my pram from here Friday

Bought my pram from here Friday . The staff Jayne, Maxine & Lorraine was so helpful and give us lots of advise to help us choose the right pram. Would definitely recommend going here for your pram any questions you have there here to help .

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I purchased a stroller online last year (April 2023) it came when I expected, well packaged and in perfect condition. On two occasions I’ve reached out to the ladies for advise/help and both experiences have been very pleasant. Most recently I noticed the basket liner zip had rusted which is to be expected with daily use in all weathers in the north east of Scotland. I was prepared to purchase a replacement but it showed out of stock online everywhere I looked. The ladies sourced it for me and on my return home from a trip it was waiting for me to switch over. So pleased I made my purchase through this website.
Thank you again for all your help.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

The staff are very helpful and there is…

The staff are very helpful and there is no pressure you can look at you own leisure and nothing is too much trouble for them if they don’t have what you want they do there upmost to get it for you .I highly recommend Babycare i have visited a few times and always the same happy relaxed experience Thankyou all staff

13 July 2024
Rated 5 out of 5 stars

Great Service

I was given great service from Babycare Bradford, I had a response quickly from the team with all the information I needed and I was able to order straight away. Thank you

4 July 2024
Rated 5 out of 5 stars

Always ask questions

Was an amazing experince. Staff are mire than friendly and really kind made our trio worth every minute. The staff gave great advide and explained everything so well. Would 100 percent recommend to anyone who is nervous about buying for a first time

29 June 2024
Rated 5 out of 5 stars

10/10 recommend amazing customer service

I can’t rate the lady’s here enough! I have 5m old twins and was looking for both a car seat and a pram. I also have two older kids so I have an X5 but with all 7 seats meaning my boot space was minimal! I had my heart set on the out and about little nipper and luckily someone from out and about was visiting them the next day. They took my number and then phoned me when she had arrived, unfortunately it didn’t fit in my boot but the lady’s here still were determined to find me a pram that suited my needs! They honestly couldn’t do enough for me! I can’t thank them enough for the time they gave me in searching for the next set of car seats and stroller for my twins!

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered a replacement part for a discontinued silvercross all through email, within 20 mins all sorted. Now just waiting on my item to arrive, thanks! :)

25 June 2024
Rated 5 out of 5 stars

Perfect service

This company could not be more helpful, friendly, personable, accommodating and genuine.
Great service from start to finish. Would highly recommend for anyone. I only wish I had found them sooner.
Nothing was too much trouble in helping me to buy a new pram alongside accessories for my existing pram and also assisting with fitting.

13 June 2024
Rated 5 out of 5 stars

My queries were responded to promptly…

My queries were responded to promptly and efficiently. I was given all the information I needed and was able to place my order and pay within minutes.

I cannot fault the standard of customer service and will certainly recommend Babycare Bradford to my family and friends.

Thank you.

14 June 2024
Rated 5 out of 5 stars

The best place ever

We have used BBC for all our baby items, from car seats to prams. They are so friendly and knowledgeable about the products they sell and can give you the best advice based on your needs. They offer a price match on other products that you have seen elsewhere which was a life saver when I wanted a bundle from the silver cross website that had sold out. BBC were able to price match and they had it in stock!
Can’t recommend these guys enough they take the stress and overwhelming feeling of buying all your baby essentials.

3 June 2024
Rated 5 out of 5 stars

Brilliant staff

I came in with my daughter, I bought my pram there 26 years ago. Rachel was fabulous at showing us lots of different prams and how they all worked, this was very helpful with my daughter being a first time mum, spoilt for choice. However she has made a decision and I ordered her pram for her today.

3 June 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look