Baby Thrive IBCLC Reviews 79

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am a first time mother and contacted Sally after having a very negative encounter with a midwife during an appointment. Sally was easy to book and extremely knowledgeable and put my concerns at ease... See more

Rated 5 out of 5 stars

Sally is completely wonderful. She helped so much when my daughter was just a couple of weeks old and then again when we were dealing with bottle refusal shortly before my return to work. Thanks... See more

Company replied

Rated 5 out of 5 stars

I am a first time mother and I was having some issues with breastfeeding. I found sally online, it was so easy to book an Appointment and I saw her home within a few days. The session was so helpful a... See more

Rated 5 out of 5 stars

Sally was really great with her suggestions to help with my best feeding journey and I really appreciate her proactive approach in reaching out after the initial call to see how we were getting along... See more

Company replied

Company details

  1. Health Consultant

Written by the company

Baby-Thrive is a private breastfeeding support service based in South London, founded by mum of two - Sally Rickard. Helping families in South East & Central London to achieve their breastfeeding goals with bespoke face-to-face support. Home visits available including evenings and weekends. I am here to support you through the early stages of motherhood.


Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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Rated 5 out of 5 stars

Kind and wise, essential support for a frazzled new Mum!


We called on Sally the day after discharging ourselves from hospital (one night post c-section), having had a less than ideal start with feeding our daughter. Our baby was diagnosed with a tongue tie and recessed chin at the hospital and we were struggling with latching her to the breast as well as my milk supply. Sally was a wonderfully calm and reassuring presence, sharing her expert knowledge, carefully considering our situation and getting to know both myself without any judgement and our baby to set us up with a feeding plan. Her kind and gentle approach support enabled us to combination feed as we’d hoped and really supported us over WhatsApp in follow up too. We couldn’t have asked for anything better and are so grateful for her support!

12 January 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Sarina I do love to visit with families & feel blessed to be part of that special moment when a new baby comes home for the first time!

Rated 5 out of 5 stars

Kind and really well informed

Kind and really well informed. Sally was a brilliant adviser during a tough time with our newborn.

1 February 2024
Unprompted review
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Reply from Baby Thrive IBCLC

LP thank you so much for welcoming into your little family & allowing me to counsel you all through such a tough situation.

Rated 5 out of 5 stars

1:1 consultation… amazing

Sally came to do a 1:1 consultation with me soon after I came out of hospital with my son, when I was in intense pain from feeding and very lost in what I should be doing and how to get through. Sally is extremely knowledgeable, soothing, and helped me figure out better positions for feeding, a good latch, and talked me through best practice for pumping. I would not have made it through the first few weeks of breastfeeding without her guidance and support. I highly recommend her - for any moment in your breastfeeding journey.

20 December 2023
Unprompted review
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Reply from Baby Thrive IBCLC


Thank you so much for recommending me - you did so well!

So glad I gave you confidence & it was great to be able to keep in touch and follow your progress

Rated 5 out of 5 stars

Incredible, calm knowledgeable breastfeeding support

I very, very highly recommend Baby Thrive and Sally for anyone looking for breastfeeding support. After trouble breastfeeding with my first and a c-section with my second baby, I booked a session with Sally as soon as I was home to proactively support the establishment of breastfeeding.

Sally was nothing short of life changing. She came to my home and was instantly warm, kind and made me feel comfortable. She was knowledgeable and helped me to get the latch right, keep my baby awake for feeds, troubleshoot other issues and showed me how to use my breast pump and integrate pumping into my feeding schedule. Because of her, I’m still breastfeeding nearly three months later and plan to continue on as long as I can.

She also runs a free breastfeeding cafe in Crystal Palace which is an amazing way to meet other mums and share the struggles/joys of motherhood together.

If you’re wondering if you should go for it, just book! It’s worth every penny twice over. I’ve often wondered if Sally could just move in but alas, she has a family and life of her own!!

24 December 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Awww Jess I’d love to move in with your family 😍

I’m so glad we were able to fit in your appointment on Christmas Eve when you were fresh home from the hospital!

So glad you have found the support so helpful & look forward to seeing you all ongoing.

Rated 5 out of 5 stars

Highly recommended

Sally was incredibly helpful when she came to visit us and our daughter a week after birth when we were having issues with breastfeeding. She was very calming and approachable, and able to offer quick solutions to some of our initial concerns and questions which made us immediately feel reassured. She was also able to refer our daughter for further treatment for her tongue tie which was a huge relief. We have stayed in touch with Sally since and also attended her breastfeeding cafe sessions, which again were very welcoming and informative.

3 December 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Thanks Ffion - short notice is my specialty, I have quite a lot of flex in my working hours because I know most families need help urgently!

I’m always happy to provide an nhs or private tongue tie referral for families - I’m glad the WhatsApp support was helpful for you while you waited for the clinic.

Well done you for showing such patience & determination

Rated 5 out of 5 stars

Highly recommend

I contacted Sally for help when I was struggling to feed after coming home from hospital. She was instantly reassuring and encouraging, and ever since the first meeting she has been providing detailed answers to all my questions. Sally is extremely knowledgeable, kind and calm - I'd wholeheartedly recommend her to anyone wanting advice or support with breastfeeding.

27 December 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Ah Boj well done you for getting through the Difficault early weeks!
I look forward to reconnecting when you start looking at returning to work.

Rated 5 out of 5 stars

Excellent

Sally’s balanced, gentle and very professional help from when our baby was 2 days old was invaluable to ensure good latching and efficient feeding. Sally’s approach is informative and respectful, she was able to share plenty of resources and precious advice while always leaving the decision on the best course of action to us. Almost 4 months down the line, our baby is still exclusively breastfeeding and showing optimal growth, none of which would have been possible without Sally. We can’t recommend her enough.

25 September 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Ah Sarah thank you for taking time to review- what a lovely outcome.

Rated 5 out of 5 stars

Fab service!

I’ve had Sally’s support on a couple of occasions now - both at very short notice and both times she has been fab! Lots of expertise and great knowledge to share and offers lots of great tips to improve the breastfeeding issues we are facing. Thanks Sally!

15 January 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Rachel thank you so much. I love short notice too! Always zipping on my bike to see local families

Rated 5 out of 5 stars

Sally Is great

Sally Is great, very kind, professional, attentive and supportive. I'd recommend her to other mother struggling with breastfeeding. Thanks S!

2 November 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you Mercedes for taking time to review - it was a pleasure supporting you & I hope we'll see each other at the breastfeeding cafe in the new year.
Sally

Rated 5 out of 5 stars

I’d really recommend Sally

I’d really recommend Sally - she was calm and supportive and came out for a visit at very short notice when I was getting anxious about my daughter’s feeding. She provided a really helpful follow up email with options and signposting references and further reading, and followed up with me further on WhatsApp. Her support boosted my confidence that I knew what I was doing, and I’ll definitely be in touch if I need help again in the future.

3 September 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you Elizabeth!

I appreciate you taking time to write this review and I’m glad I boosted your confidence.

I know my emails can be long so I’m glad to hear that it was helpful- I believe in backing up my suggestions with research & evidence, and giving frazzled parents some resources to refer to after I leave.

Rated 5 out of 5 stars

Highly supportive breastfeeding consultant!

Sally’s support during the early days of breastfeeding was invaluable. I found breastfeeding to be very challenging but Sally’s calm, supportive and expert approach made breastfeeding seem possible for me and my baby. After my appointment Sally continued to provide support and encouragement and answer any questions I had. This made a world of difference to my well-being and confidence. I would highly recommend her to any mum struggling to breastfeed or needing a little more support and advice.

14 August 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Sally I'm so pleased to hear that the follow-up care has been beneficial to you, and I'm grateful for the opportunity to continue supporting you in your breastfeeding and motherhood journey. Please know that I'm always here for any questions or concerns you may have at the breastfeeding cafe or on WhatsApp.

Thank you again for your kind words, and I look forward to continuing to be a part of your parenthood adventure.

Rated 5 out of 5 stars

Compassionate and knowledgeable

I will be forever thankful for Sally’s support! We had a home visit the first night at home with our first baby and her advice, compassion and practical help with breastfeeding positions was invaluable. We’ve since had other visits and support via WhatsApp which has had a huge positive impact on my experience with breastfeeding. Without her support & encouragement I would have found it much harder to continue!

8 June 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Ah Kristen!

I'm touched by your kind words and your wonderful review of your experience with me. It's been an absolute pleasure working with you during those early weeks with your newborn, I'm grateful for your positive feedback



Rated 5 out of 5 stars

Fantastic, tailored support

I had a private session with Sally when struggling with blocked ducts and mastisis and she was fantastic: hugely supportive and kind, amazing at listening and giving tailored advice. Helped me to carry on breastfeeding baby Rowan to 6 months and counting!

23 August 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Kate,

Thank you again for your kind words, and I look forward to continuing to be a part of your parenthood adventure when we catch up at the breastfeeding cafe.

Rated 5 out of 5 stars

Experienced lactation consultant

I saw Sally privately for help with breastfeeding a very upset little baby. She was kind, knowledgeable and professional. She was supportive of my goals and continued support through phone call and messages.

I also think the breast feeding cafe she runs is a fantastic community resource.

3 February 2023
Unprompted review
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Reply from Baby Thrive IBCLC


I appreciate your mention of my tailored guidance - every family has unique goals & challenges!

It's been great to have you guys at the breastfeeding cafe, lovely to keep in touch and to see you now supporting other families there.

Rated 5 out of 5 stars

So glad I booked with Sally

I will be eternally grateful that I booked a consultation with Sally during those early weeks with a newborn. She is everything you could hope for at such a vulnerable time: calm, caring, knowledgable, non-judgmental, professional. While focusing on breastfeeding, she also offers holistic help with all aspects of parenthood, and I learnt many invaluable things from our sessions. She does not give blanket advice, and instead thinks carefully about each issue and the way it personally affects her client. A striking thing about Sally is that she is really well-grounded in a huge range of articles, books and research, and does not just rely on her own (very extensive) experience. The follow-up care is truly excellent, and all in all she has been an integral part of my breastfeeding and motherhood journey.

13 October 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Jess thank you so much for this lovely review.

I'm thrilled to hear that the follow-up care has been beneficial to you, and I'm grateful for the opportunity to continue supporting you in your breastfeeding and motherhood journey. Please know that I'm always here for any questions or concerns you may have.

Rated 5 out of 5 stars

Sally has been a great support since…

Sally has been a great support since meeting with her 2 weeks after giving birth. Now 4 months in, I feel supported and empowered to the long and happy BFing journey with my little one. Our initial consultation was so helpful and I felt at ease with her from the beginning. I was very nervous but Sally is so kind and non judgemental - would definitely recommend her services to any new mums!

23 April 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Bela it's been great t keep in touch - you were very dedicated to breastfeeding & should be proud of your achievements!

Rated 4 out of 5 stars

Gentle practical advice and information

Sally was recommended to us when my milk supply was late to arrive and we had begun bottle feeding. She was kind gentle responsive practical and realistic.

5 December 2022
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for taking time to review Lenstar

Rated 5 out of 5 stars

An excellent and caring lactation consultant

We contacted Sally before the birth of our second baby after a traumatic experience of trying to breastfeed our son. We had a very reassuring and helpful session with her where she gave us great advice to avoid some of the mistakes we made the first time around. We had a follow up with Sally a few weeks after our daughter arrived. Sally was wonderful at reassuring me through some of the fear that I’d carried through from my first experience. She identified my daughter’s tongue tie and provided compressive information on our choices to deal with it. She put us in touch with an excellent tongue tie nurse and stayed close through the process of having it rectified. I’m very grateful to Sally. We are three months in to our breast feeding journey with my daughter and it is a completely different experience this time around. I’m very grateful to Sally for her knowledge and kindness.

17 May 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Well done Kirsten for recognising what you needed to do to during your pregnancy.

I'm meeting lots of families at the moment who had their first babies during the pandemic and value getting the right information and support in place for their second baby.

I'm so glad breastfeeding is going well now.

Rated 5 out of 5 stars

Sally was a great sounding board and…

Sally was a great sounding board and comfort in a time of distress. I was grateful for the thorough follow up information Sally provided to put my mind at ease.

9 April 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you Bridie for your reply, I'm glad you found the consultation put you at ease.

Rated 5 out of 5 stars

Can’t recommend Sally enough!

I can’t recommend Sally enough! I was struggling to breastfeed my newborn and she really changed the game for us. Her kindness and expertise were exactly what my husband and I needed at a difficult time when our newborn was losing a significant amount of weight. Thanks to her advice and recommendations, my daughter is thriving!

If you’re in any doubt about whether to contact Sally, don’t be! Sally - thank you for everything.

30 June 2023
Unprompted review
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Reply from Baby Thrive IBCLC

Ahhh Hannah I'm sorry it was so stressful for you in the early days!

It's such a shame that you hadn't had the right support from the hospital & community team.

I was very happy to support you all & I'm really glad things are so improved.

Lets keep in touch - I'm keen to hear how you guys get on.

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