Rented a stroller for our 6 month old after forgetting to bring our own! Saved our holiday! Great range available and able to select most appropriate option for our location with next day delivery av... See more
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Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.
64 Southeìwark Bridge, Road London, EC1A 1AA, London, United Kingdom
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Great experience! Super easy communication with the provider and good quality gear

Reply from babonbo.com
We rented two child car seats for our trip to Italy, and the whole experience was excellent. The booking process through the website was simple and straightforward, the reservation was handled correctly, and the rental price itself was fair and transparent. The car seats were in perfect condition, clean, and exactly as expected.
What really stood out was the exceptional customer service. The woman who delivered the car seats to the airport was incredibly kind and helpful. When our car rental reservation was unexpectedly cancelled, she went above and beyond to assist us in finding another rental agency. Despite the delay and the fact that the delivery ended up taking place much later than originally scheduled, she remained patient, supportive, and available throughout the entire process.
Even though we did not speak the same language, we were able to communicate and understand each other, which made a stressful situation much easier to handle. Her professionalism and willingness to help made a huge difference to our trip.
The only points I would mention are that the airport delivery fee felt a little expensive compared with the actual cost of renting the car seats, and that having English-speaking staff available would make communication even easier for international customers.
Overall, I highly recommend this service and would gladly use it again.

Reply from babonbo.com
Fast and very good service, nice communication.
We were in an unpleasant situation because our stroller was forgotton in the airport and Babonbo’s fast service saved our vacation!

Reply from babonbo.com
We had such a great experience with Sofia!! She was very accommodating, responsive and helpful! The car seats were exactly what we needed for our 2 week vacation. We would definitely use this company again in the future! Thank you!

Reply from babonbo.com
The baby gear handled our needs really well during our trip. Communication was quick, clear and reliable and willingness to meet our needs even after booking. Served us well on our adventures in Malaga. The sunshade cover was a little loose at times and would lose shape, but we figured it out. The stroller stand was great feature and perfect for our toddler. Highly recommend! Had a great experience.

Reply from babonbo.com
Quick, easy, and communication was excellent. Quality product. Highly recommend.

Reply from babonbo.com
Delivery was spot on, and was able to extend my hire for one day. Only thing that let it down a little was the quality of the pram.

Reply from babonbo.com
Really easy -- very last minute request of the crib/cot online, and had in my hands in less than 2 hours. was in great condition with everything needed for our toddler.

Reply from babonbo.com
The car seat was in perfect condition and so clean. The delivery and drop off was really easy. I will definitely use this service again if we come back to Istanbul.

Reply from babonbo.com
These guys were absolute lifesavers when we forgot our 4 year olds pram on a trip to Disneyland Paris. On realusing an hour into the drive what we had done I was able to order our exact pram type to our hotel within minutes. The cost was more of less the same as the daily rental at Disney but for a much better product which reclined and has a a hood. The process was smooth and the booking was confirmed almost immediately with great friendly contact about when we would arrive and how to drop the pram at the hotel concierge. Amazing service and really kind when I was pretty stressed about the whole situation. 5 stars

Reply from babonbo.com
It was wonderful. Definetly recommand to every parent. Best service and booking process. Rent a childseat for our car and the delivery, communication, just everything was so good. The seat was very clean und everything was so easy so handle. We feld sure all the time and would use Ninas stuff in Ljubljana in Slowenia again. Thank you so much!

Reply from babonbo.com
All worked well. Very easy communication and delivery and pick-up worked well

Reply from babonbo.com
Gian Luca was wonderful, providing a double stroller last minute for us because the airline (Air Canada) lost my daughter’s stroller. The crib and highchair were perfect.

Reply from babonbo.com
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