Azureboutique Reviews 

Do not waste your You will never get your money back. money.

After several attempts of trying to email this company because no phone number was provided asking them to please stop the monthly subscription that I never asked for. They continued to send me this product every month to the point my bank even tried to intervene which still didn’t help because they had my debit card number. I was eventually forced to have a new card issued to me with a different number. The stuff [Azure] has done and continues to do to unsuspecting customers is literally criminal and I wish there was a way to make them stop…

This company charged unauthorized reoccurring monthly subscriptions.

Customers Service ignored my emails and refused to send me a refund label.

I had no idea that this was a subscription plan and ordered what I thought was a one-time order. Buyer beware! I canceled my prescription and will notify my credit union. This company uses fraudulent tactics.

Azure Batana Oil is NOT real it is fake. After a month of using this product my hair much thinner now and all I see is shinny scalp. I am hurt and disappointed because I really wanted this product to work for me. Now I have 1/2 jar and 2 jars un open to put in the trash can(will not use).

OMG! Wished I had reviewed these reviews upon placing an order. SCAM SCAM ALL LIES. I had to change my banking account information. These are fake people you have to watch out for. PLEASE DONT GET SCAM 😔 Faked Faked Faked Faked
My SCAM has been recurring from April until June 2026.

Based in China. Scam, I have been dealing with them for 4 months to get refunded. Their customer service takes 14-20 days to respond and is just buying time until you go away. Product is fake and not sourced in Honduras not black-owned as advertised.

This is a straight scam! Buyers be ware!
If you're on this site, you've been taken for a grease job work over.
Spoke with my bank gonna have to get a new debit card. Let's see them try to charge me next month. SMDH!

Terrible Customer service. Had to send SEVERAL emails to cancel subscription. They did finally email saying the subscription had been canceled and the VERY NEXT MONTH I was charged again
In the process of disputing the charge. Not happy.

I am extremely disappointed with my experience with Azure Boutique. Trash company!!!!!
On May 7th, I contacted customer service regarding a subscription that had been automatically selected with my order. Customer service representative Vee responded in writing and stated:
"I have processed a cancellation."
Based on that written confirmation, I reasonably believed my subscription had been canceled and that no future orders would be generated.
Today, I received an email notifying me that another shipment was on the way. Since I had been told my subscription was canceled, I logged into my account to determine why I was receiving a shipment notification.
To my surprise, my subscription was still showing as Active with a future delivery scheduled. The subscription had clearly not been canceled despite the written confirmation I received on May 7th.
To prevent any future charges, I personally canceled the subscription through my account. After doing so, the system displayed a confirmation message stating that the subscription had been canceled.
I then contacted customer service to request a refund for the shipment that was generated because the subscription remained active. Instead of acknowledging the issue, customer service informed me that they had canceled the subscription, even though I had already canceled it myself before contacting them.
I provided screenshots showing:
My May communication requesting cancellation
Vee's written statement that the cancellation had been processed
The subscription still showing as Active today
The shipment notification email that prompted me to investigate
The confirmation showing the subscription was canceled after I personally completed the cancellation
Despite this documentation, customer service refused to issue a refund for a shipment that should never have been generated had the cancellation actually been processed in May.
What concerns me most is not the mistake itself. Mistakes happen. The bigger issue is:
Telling a customer a subscription was canceled when it wasn't
Allowing the subscription to remain active and generate another shipment
Refusing to refund the resulting charge
Claiming customer service canceled the subscription when the customer had already done so
Failing to take accountability when presented with clear evidence
Had I not received the shipment notification email and logged into my account to investigate, the subscription would have remained active and continued generating future charges.
Consumers should be very careful, verify cancellations themselves, and keep screenshots of all communications.
0 Star – Poor subscription management, poor customer service, refusal to accept responsibility, and refusal to refund a charge that resulted from their failure to process a cancellation they claimed had already completed.

If I could give this company a negative 5 stars I would. I ordered a one time purchase and they signed me up for a subscription. They charged my account without my permission and never refunded my money after I returned their product back. Do not ordered from them. Scammers

STOP CHARGING ME! Customer service is a little disappointing. I want to stop subscription now. The product might work after the 12 bottles I have yet to use. Anyway, hair growth is slow if you are menopausal or got a medical condition. Right? But after 12 bottles I should know. SO, STOP MY SUBSCRIPTION. May 21, 2026.

I am incredibly disappointed with my experience with Azure Boutique. They advertised a "Buy One, Get One Free" promotion, so I purchased two items, expecting to receive the two free promotional items with my order.

When my package arrived, the free items were completely missing. I have reached out to their customer service team several times regarding my order to get this resolved, but I have been completely ignored. No response, no explanation, and no missing items.

It is incredibly frustrating to be lured in by a promotion only for the business to not honor it and then ghost you when you ask for help. Save your money and shop somewhere that actually values honesty and customer service. I won't be buying from them again and I suggest you do it too.

They tried to charge my card several times a week. I sent them several emails explaining that I did not want subscription. They charge my card again on the 10th of this month and then try to charge me again today the 13th. I had to cancel my card. Oh yeah the product never worked.

DO NOT BUY. They'll keep charging your card and say you requested a "subscription." When you tell them you did not, they will keep charging you! The product is fine, I guess, but the stress of getting cahrged every month makes my hair fall out.

Scam they keep taking monthly payments and I have never received the product. Full scam be warned and you can’t cancel payments.

Ordered beginning of April 2026. The product never arrived May 2026. The tracking doesn't work. The tracking hyper-link that I received leads to a dead end website with errors. I received an email saying it was delivered and then the following day another email saying it was still on its way. Customer service dont respond. Until I put a stop payment then I got an email saying its still on its way and to let payment go thru. Bad communications, bad tracking and bad customer service. It's funny how the reviews with 5 stars say the product worked for them but they just received the product. How did it work for them when they just received it with no time spent using the product. Those reviews look fake as well.

Another social media Chinese scam brand. Will not ship until you file a charge back (after 20 days of no product movement once label "generated"), will keep sending a fake tracking numbers. Average 10 days response to any customer messages. Says they'll send return shipping info and just ghost you. It should be illegal for these companies to operate.

These people are fake and full of shit liars. I received emails saying" my package was on the way and delivered". A package that I could never track because I never received a tracking number. I emailed the customer service and they would respond " sorry for the inconvenience ". I never received my product or my refund. DONT BUY FROM AZURE but They will suffer trust me.

100% SCAM. I ORDERED 20 DAYS AGO, AND STILL NOTING. GETTING THE RUN AROUND FROM CUSTOMER SERVICE... THIS B.S COMPANY SUCKS... PLS DONT PURCHASE... #SCAM