Axeptio offers brilliant technical support for their products. Serge Lake from the technical support team has helped us expertly, patiently and professionally every time we have required assistance.... See more
Company replied
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See what reviewers are saying
The tool is great, the technical support awesome. But some conditions are unclear regarding the agency offer and no commercial gesture was granted by management which we deplore.
Company replied
I got stuck on translation of the cookie banner and I didn't know how to proceed. When I contacted them and they sent me a link to jump on a call, since I'm in US time the EU meetings time didn't work... See more
Company replied
Great call with Loic ! He took time to check our account and to make sure we're following the RGPD rules of my country. The explanation was clear and helpful for the future, also making sure we can c... See more
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Company details
About Axeptio
Written by the company
Axeptio, c’est la seule pop-up de consentement adorée par les utilisateurs et les marques.
Notre objectif : offrir l’expérience utilisateur la plus fiable et agréable pour garantir à la marque le meilleur taux d’opt-in.
Notre recette : Nous rendons le consentement et les préférences utilisateur intuitifs, élégants et amusants pour créer un lien de confiance entre la marque et les visiteurs. Nous nous appliquons à produire des environnements suffisamment rassurants pour que le consentement soit accordé en toute conscience et en toute confiance.
Notre solution : Entièrement personnalisable, facile d’utilisation et compatible avec tous les sites, notre plateforme de gestion de consentement est 100% conforme au RGPD, ePrivacy et CCPA. Notre ton direct et sympathique donne au visiteur le sentiment d’être réellement le bienvenu. Chez nous, pas de textes illisibles ou de cache-cache avec le bouton « refuser ».
Nous proposons également des solutions de consentement contractuel et marketing ainsi que le SDK pour les applications mobiles. Nous aidons les marques à optimiser leurs performances grâce à des outils d’analytics, des fonctionnalités d’A/B testing ou encore la possibilité d’opter pour un consent wall respectueux.
Axeptio est installée sur plus de 33 000 sites dont Jacadi, Prestashop, Opéra de paris, Century 21, Jardiland, Swile, Welcome To The Jungle, Frichti…et touche près de 33 millions d’utilisateurs au quotidien.
La popup de consentement que vous allez adorer
Written by the company
- Mise en conformité RGPD & Gestion des cookies
- Nous accompagnons les entreprises a se mettre en conformité avec nos solutions technologiques
Conformité RGPD & ePrivacy
Soyez en conformité RGPD
Solution crashtestée par des milliers de clients, des centaines de DPO et les régulateurs européens. Nous accompagnons avec les fameux bandeaux cookies
Contact info
15 Rue du Général Campredon, 34000 , Montpellier, France
- contact@axeptio.eu
- axeptio.eu
4.8
Excellent
299 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
The tool is great but...
The tool is great, the technical support awesome.
But some conditions are unclear regarding the agency offer and no commercial gesture was granted by management which we deplore.
4 April 2024
Unprompted review
Reply from Axeptio
Hello Lucien,
Thank you for your appreciation concerning the technical support 🤩 !
We are sorry to hear your disappointment concerning management.
We remain at your disposal for anything you need!
Have a great day
Axeptio consent Mode
Thank you Serge for your help, both time on how optimizing Axeptio Consent Mode with Tag Manager.
18 March 2024
Unprompted review
Reply from Axeptio
Hello Cédric,
Thank you for your appreciation 🤩
We remain at your disposal for anything you need!
Have a great day
Very efficient customer support
Got some custom help by Serge while configuring for Consent Mode V2. It was simple yet clear and actionnable. Thanks for the great customer support.
13 March 2024
Unprompted review
Reply from Axeptio
Hello,
Thank you for your appreciation 🤩
We remain at your disposal for anything you need!
Have a great day
Great Experience
Serge helped me to understand why I was having problems with cookies on my site. He understood the subject in no time, did what was needed and helped me a lot. Thank you, would 100% recommend!
13 March 2024
Unprompted review
Reply from Axeptio
Hello Valérie,
Thank you for your appreciation 🤩
We remain at your disposal for anything you need!
Have a great day
Great Technical Support
Customer Support Engineer Serge Lake worked with me to configure our consent mode widget quickly and expertly, troubleshooting any issues and ensuring everything was set up correctly.
7 March 2024
Unprompted review
Reply from Axeptio
Hello Stephanie,
Thank you for your appreciation 🤩
We remain at your disposal for anything you need!
Have a great day
Very useful
Very useful, fast and perfect solution. Great job from Serge Lake.
28 February 2024
Unprompted review
Reply from Axeptio
Hello Adrien,
Thank you for your appreciation 🤩
We remain at your disposal for anything you need!
Have a great day
Great informative service
Thank you to Thomas who helped me with all my questions and queries about Axeptio. He was patient, helpful and very friendly! He provided so much information to make sure the whole process was seamless.
14 November 2023
Unprompted review
Reply from Axeptio
Bonjour Satinder !
Je vous remercie pour votre réponse concernant Thomas !
Ça lui va droit au cookie 🍪
Merci beaucoup pour votre retour et votre appréciation
Belle journée à vous
Serge Lake was amazing!
Mr Serge Lake was amazing. He is very professional and his explanations were precise and clear. We took a complete tour of the setup and were able to get tips and tricks. We are very happy and our installation process will be very easy now on !
Thank you !
15 November 2023
Unprompted review
Reply from Axeptio
Hello there,
Thank you very much for sharing your experience with Serge !
Our customer support will always be happy to bring you full satisfaction and tips that you need 🤗
We wish you a very good day!
Great reactivity
13 November 2023
Unprompted review
Reply from Axeptio
Hello,
Thank you very much for sharing your experience!
We wish you a very good day!
Phenomenal product
Great way to integrate cookies in an efficient way, and a most amazing service to boot! Had a meeting with one of their employees, Serge, to get more info and details on certain questions we had, and he helped us in a major way. Couldn't be happier!
8 November 2023
Unprompted review
Reply from Axeptio
Hello there,
Thank you very much for sharing your experience!
Our customer support will always be happy to bring you full satisfaction and tips that you need 🤗
We wish you a very good day!
Thanks for the tip
Thanks for the tip, it looks exactly what I was looking for.
We are going to try ASAP.
Have a nice day !
24 August 2023
Unprompted review
Reply from Axeptio
Hello Doriane,
Thank you very much for sharing your experience!
Our customer support will always be happy to bring you full satisfaction and tips that you need 🤗
We wish you a very good day!
Reply from Axeptio
Bonjour Ulysse,
Merci beaucoup pour votre retour et votre appréciation 🤗 Cela nous va droit au cookie 🤎
Toute notre équipe de super pépites est ravie de vous accompagner et se tient à votre disposition pour tout besoin 🤗
Passez une belle journée ! 🌈
Reply from Axeptio
Hello Laurent,
Thank you very much for sharing your experience!
As for the expansiveness of our service, please contact our customer support, we would be happy to bring you full satisfaction and comprehension regarding on how our service works 🤗
We wish you a very good day! 🌈
Spoke to someone called Serge
Spoke to someone called Serge. Very helpful and very customer friendly.
14 April 2023
Unprompted review
Reply from Axeptio
Hello Manu,
Thank you very much for your appreciation! We are happy to satisfy you 🤗
We wish you a very nice day! 🌈
Axeptio is a very easy to use platform…
Axeptio is a very easy to use platform and very fun to use too. Our technical assistant Serge has also been very helpful and thorough giving us advice on a few technical issues.
11 January 2023
Unprompted review
Reply from Axeptio
Hello Alma !
Thank you for your feed back ! All the cookie team is happy to help you 🌈 Don't hesitate for any needs !
Have a nice day🤗
Had a problem with the widget pop-up on…
Had a problem with the widget pop-up on my site, and Serge was all over it immediately. Called me the next day, then started a screen share and went point by point over it to fix the problem in minutes. Couldn't be happier. The guy went above and beyond to make sure it was fixed.
23 December 2022
Unprompted review
Reply from Axeptio
Hello Patrick,
Thank you for your feedback and your appreciation 🤗 Our cookie team is at your disposal for any need 💪
Have a nice day 🌈
Super nickel
25 October 2022
Reply from Axeptio
Bonjour,
Oh merci 🤗 Nous on vous trouve super 😌
Excellente journée à vous ! 🌈
Efficace et simple à déployer y compris…
Efficace et simple à déployer y compris pour les solutions multilingues.
24 October 2022
Reply from Axeptio
Bonjour,
Merci pour votre retour ! C'est un plaisir de vous satisfaire 🤗
Nous vous souhaitons une très bonne journée ! 🌈
Facile à mettre en place et UX nickel
1 November 2021
Reply from Axeptio
Bonjour Gwladys,
Merci pour votre retour d'expérience 😊
Nous vous souhaitons une très belle journée !
Love it!!
Love it!!
It is seriously the best, the only thing it's missing is auto-blocking cookies...
But I still love it!!
19 October 2022
Reply from Axeptio
Hello Maty,
Thank you so much for you appreciation and your feedback, it is very useful for us ! 😊
Have a nice day 🌈
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