Why I can't use the licence on my own PC?
I bought a licence from appsumo. 1st of all I installed the AWZ Screen Recorder on my PC. After a few days, I bought a NEW PC. Then I uninstalled The AWZWARE Recorder from my OLD PC and Installed on my NEW PC. But still, I can't use the app on my NEW PC. They are saying Device limit.
Then I contacted with customer support. But they didn't help me. They are saying to buy another licence for other PC.
Now my question is. Why I can't use the licence on my own PC? I uninstalled the Recorder from my OLD PC. it's not like I want to use 1 licence in multiple PC. I want to use 1 licence in 1 pc only.
Reply from AWZWARE
Dear Users
I apologize for any inconvenience this may have caused. The permanent license for AWZ Screen Recorder that you purchased from the third-party platform is part of a special promotional offer from AWZware and AppSumo, available at a significantly reduced price. This license is for 1 PC only (original price $79.9, discounted price $9.9) and is bound to your account and device.
If you need to use the software on a new device, you have two options:
Follow the prompts to add usage on the new device; each additional device will incur a fee of $20.
Purchase a new license on AppSumo, which you can activate on the new device as a new user.
Given the promotional nature of this offer, I recommend the second option for better value.
Please choose the method that best suits your needs. If you have any further questions, feel free to reach out.
Sincerely
AWZware