Awesome Maps Reviews 373

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality and how well-made they are. Many people find the items to be unique and perfect for gifts, with recipients loving them. The products are frequently described as exceeding expectations, with customers praising their durability and thoughtful design. However, some people experienced issues with delivery times, noting that orders sometimes took longer to arrive than expected, with some tracking information being unreliable or non-existent. A few customers also reported problems with their orders, such as receiving incorrect items or damaged goods, and some found the customer service response to be slow or unhelpful in resolving these specific issues.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality and unique... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of products, noting... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers report extremely quick delivery,... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Customer service

People report ambiguous experiences with customer service. While many customers praise the responsiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There are a lot of reviews about timing of shipping and customer service etc, but stick with it! This really is a cool bottle, it would be nice if there was a nicer straw you could buy for it, but oth... See more

Rated 4 out of 5 stars

After my previous review, I was kindly contacted by Simon, the creator of Awesome Maps. He approached me with a sincere apology and explained the reasons behind the delay. He truly is a nice perso... See more

Rated 5 out of 5 stars

Overall , 100% satisfied! My items did take longer to arrive than it was said in the website, but since I was ordering from overseas I made sure to order a couple months in advance (just in ca... See more

Rated 5 out of 5 stars

My husband loved the marathon map towel so much! By far his favorite Christmas gift. All of his running buddies love it too. He’s getting the mountain biking map for his birthday…just doesn’t k... See more


Company details

  1. Pen Store

Information provided by various external sources

Looking for an Awesome Map to hang on your Wall? Awesome Illustrated Maps for Globetrotters, Surfers, Divers, Kids, Couples and World Map Lovers.


Contact info

4.2

Great

TrustScore 4 out of 5

373 reviews

5-star
4-star
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1-star

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I could stare at this piece of art all…

I could stare at this piece of art all day. My surf school I attended was not on it but OMG! The care and detail are extraordinary. I am a shark fiend - not sure if I like them or not - and this map even has symbols for sharky areas! And SO MUCH MORE I need to learn about surfing! ANY surfer would positively BEAM when they open this up. I am framing mine and hanging it in my office next to my desk so that I can travel and surf anywhere I wish. And - TIP THE ARTIST. The detailed work and care on this piece is awesome and a lot of time and love has been invested in it!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

My friend who I gave the dive map towel to

My friend who I gave the dive map towel to is a very experienced diver. He immediately checked the country he dives in the most and said that you had detailed all the good dive sites!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

High Quality Stickers

I love my adventure bottle and the updated stickers to add to the original ones. The new stickers are very high quality and no longer scratch like the set that came with the original bottle I purchased earlier in the year. I am planning on buying some more bottles for my clients.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality maps with great details!

Excellent quality maps with great details and info! We purchased the surf map poster and the snowboard/ski poster as well as 2 water bottles.
Our maps arrived with water damage due to the delivery service throwing them in the snow. I was immediately sent two new maps and was very impressed with the personal and professional customer service! Can’t wait for them to be opened on Christmas 🎄!

25 November 2025
Unprompted review
Rated 4 out of 5 stars

Late Xmas gift delivered before xmas

Initially due to the xmas rush my parcel was 2-3 weeks late and there was some tooing and throwing with delivery company, but as soon as i advised i wanted it for xmas the team organised a replavement parcel to ensure i got it for xmas.
Typically the 1st order arrived next day but i appreciated the team's efforts to ensure i had it by xmas.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Took some time to receive but awesome product

When I placed my order, it also took quite some time to ship and I was starting to get worried, so I reached out via email. I was told they were looking into it and would get back to me within 3 days. This happened a few times over the course of maybe 2 weeks with no reply. At this point, I was getting really worried that I had been scammed, so I emailed a different email address and received a prompt reply from Simon. He explained the cause for delay and the expected timeline for my order to be processed and delivered. My order was delivered within that discussed timeline. The bottle is incredible! Having a dive bucket list that you can carry with you and plan dive trips around is so fun. We hand wash and the stickers are holding up great. The towel map is beautiful and perfect to pack in the dive gear.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Great quality water bottles

I ordered 2 water bottles, and only one arrived. I contacted the company, and was really pleased with their customer service. Another bottle was dispatched and arrived in good time.
The bottles are good quality and will make great Xmas presents. I would buy from them again.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

I am interested to note the number of very poor reviews on this company. I also have just had a bad experience. They offer a lot of special offers - probably because the initial prices are very expensive - but then do not honour the offers. I would certainly never order from them again.

1 December 2025
Unprompted review
Awesome Maps logo

Reply from Awesome Maps

Hi Lesley, you ordered one map from us when you meant to order two. You also received an order confirmation for one map. You received the towel within a few days.

When you realized you didn't take advantage of the deal for 2 maps we had going on, you reached out. We offered you to send you another map for what would not even cover our shipping cost.

You refused that offer insisting on a completely free of charge map which we simply cannot do when the original error isn't coming from our side. Thank you for your understanding.

Rated 5 out of 5 stars

AWESOME Awesome Maps

I am so impressed with this company's products and service. My 4 towels are more than what I expected; soft, large and beautifully printed. I even love the recyclable packaging.
My order took about ten days and as I live in NZ, I was very surprised to receive it so quickly. There was a problem with one towel, which was a courier issue as they had damaged it unfortunately, but the response I have received from Awesome Maps re sending a replacement is nothing short of marvellous. You know you have a great company when you're looking to see what you can buy next. I wouldn't hesitate to buy from them and recommend you do if their products are what you're after.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I’d say go for it

Overall , 100% satisfied!

My items did take longer to arrive than it was said in the website, but since I was ordering from overseas I made sure to order a couple months in advance (just in case).
Customer service made what could have been a bad experience into a great one. All my questions and inquiries were answered super fast and very politely, which I appreciated a lot.
Packaging was well done, all my items arrived in perfect condition!

25 November 2025
Unprompted review
Rated 1 out of 5 stars

This a scam

This a scam. I’ve ordered a towel, after 8 weeks they didn’t deliver and tracking of package didn’t work. After I talked with customer support and they claimed that package hasn’t been delivered and returned to them, despite the fact that nobody tried to deliver it to me. Then they offered to pay more to redeliver it and when I’ve declined they told that I !!!!! was responsible for tracking a package that wasn’t working, and therefore they will do partial refund only.

16 November 2025
Unprompted review

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