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Avologi Eneo Reviews 686

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TrustScore 4.5 out of 5

4.3

Beauty & Well-being
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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the team's knowledge and willingness to resolve issues. The company's products are frequently described as high-quality, effective, and delivering visible results, with many appreciating the company standing behind their offerings. However, some customers also noted slow customer service responses and occasional difficulties with product functionality, such as devices stopping working. A few people expressed dissatisfaction with sales tactics, describing them as pushy or misleading, and some felt the product did not deliver the promised results.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are impressed with the product's... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being patient,... See more

Quality

Users describe positive interactions with quality. Many customers report significant improvements in skin... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Service

Clients share positive opinions on service, with many reviewers highlighting exceptional customer service and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think overall, the experience was fine. For the price of this device thought, I would expect nothing less. I was however, dissatisfied with the $119 charge. I feel for the purchase price, your compa... See more

Rated 4 out of 5 stars

My Eneo Advanced unit stopped working, I had only had it for a year. I was a little worried as I had purchased the unit at an airport a long way from home. I sent an email to Avologi customer servic... See more

Rated 5 out of 5 stars

Shirley and "Jackelyn" helped me through the process of a warranty claim after two years of using my Eneo Advanced face wand followed by a failure to charge . My warranty was fully honored, no prob... See more

Rated 5 out of 5 stars

Inna Avetisyan was most helpful in resolving our issue with the AV13 device and was very knowledgable with regard to the device itself as well as associated facial products! She was very pleasant i... See more

Company details

  1. Beauty & Well-being

Written by the company

About Us: This page serves as the Authorized Wholesale Distributor for Avologi products. Please note that all stores and sellers offering Avologi devices are independently owned and operated franchises. As such, we cannot assist with purchase-related inquiries. Our customer service team is available to address questions specifically about the device itself. For any concerns regarding store policies or purchases, please contact the seller directly. .......................................... Our Story: Founded in 2012 by engineers from the esteemed Technion Institute, Avologi is a premium medical beauty brand that seamlessly blends advanced technology with aesthetic expertise. As a trailblazer in the field of medical beauty, Avologi creates innovative, high-tech solutions inspired by professional treatments, enabling users to achieve salon-quality results from the comfort of their own homes. ............... Understanding the modern demand for effective, non-invasive anti-aging solutions, Avologi has developed a range of easy-to-use, handheld devices tailored to address a variety of skin concerns. These cutting-edge devices leverage advanced technology to deliver remarkable anti-aging benefits, empowering individuals to take charge of their skincare journey........................... Our collection features dermatologist-recommended, clinically tested devices that are proven to rejuvenate skin and visibly reduce signs of aging. Each product is meticulously designed to provide non-invasive, professional-grade treatments that deliver real results....... Our Mission: At Avologi, our mission is clear: to provide consumers with the tools they need to achieve professional-level anti-aging results at home. With FDA-approved, state-of-the-art medical devices, we are redefining at-home skincare technology, setting a new benchmark for innovation and effectiveness.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

686 reviews

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Replied to 57% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Eneo Total Blu Device

Several months ago, I made a purchase for my teenage daughter. She has been experiencing acne, and I conducted extensive research on blue LED devices that can aid in acne treatment. As a result, I decided to introduce her with the Eneo Total Blu device. Since incorporating this product into her skincare routine, her skin has exhibited a notable improvement.

9 January 2025
Unprompted review
Rated 2 out of 5 stars

The device has stopped working

The device has stopped working. I addressed sent in the information as requested but have had no update on what I should do. It's an expensive item so it is disappointing that it stopped working. What's more disappointing is their response.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

During a recent vacation in Puerto…

During a recent vacation in Puerto Vallarta, Mexico, I purchased the Avologi Eneo Eye Concentrator. I am highly satisfied with the outcomes. My fine lines have become smoother, and I have noticed a reduction in the appearance of my eye bags.

Tony

5 June 2025
Unprompted review
Rated 2 out of 5 stars

It was difficult for me to get feedback…

It was difficult for me to get feedback about my device's progress. I got emails with lists of their needs but, no comments on what was going on with fixing it. So much time went by where there was no communication. When I called to have ir sent, I find out they were not working on it to be fixed, anyway. I will be sent a new one. (That does not take weeks, in my opinion. )

5 August 2025
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Avologi Eneo. The products are high quality, easy to use, and deliver visible results. The staff was professional, helpful, and very patient in answering all my questions. Delivery was quick, and everything arrived well-packaged. It feels like a company that truly cares about its customers and stands behind its products. I would definitely recommend them to anyone looking for effective and trustworthy solutions.

10 September 2025
Unprompted review
Rated 2 out of 5 stars

More money after device breaks

Device broke and I spent money to send it back. Now they want another 100$ plus to return it to me. It was not an inexpensive product to bring with. Also, email was also upselling .
Not impressed.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

I have to say this is the best tool…

I have to say this is the best tool I’ve used so far!!! Amazing results and visible improvement right after!!! My client loves this technique and very happy with long lasting effects. I am in the beauty industry now for more then 35 years and I am very pleased to have it!!!

2 September 2025
Unprompted review

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