Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... See more
Having been let down badly by Dyson and another Sebo supplier, I came across Avern Cleaning Supplies on the internet. Their price for a Sebo X7 automatic pet vacuum cleaner was very competitive.... See more
Company replied
I ordered 280 gauge refuse sacks and this is exactly what arrived. Very strong sacks and I am very pleased that what I ordered I got. I have ordered from various companies claiming they are sending me... See more
Company details
- Cleaning Products Supplier
- Appliance Parts Supplier
- Industrial Supermarket
- Industrial Vacuum Equipment Supplier
- Janitorial Equipment Supplier
- Vacuum Cleaner Store
About Avern Cleaning Supplies (Internet) Ltd
Written by the company
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Contact info
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, United Kingdom
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
genuine Numatic Henry hoover parts
Purchased a load of genuine Numatic Henry hoover parts. good prices, good services, delivered in good condition. would buy from them again.
18 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Matt,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi David,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Still haven't received product yet!
Still haven't received product yet!
Despite having notification on Monday that product was out for delivery, sadly Evri have not yet delivered (Friday). Not sure why companies still insist on using Evri as there always seems to be a problem with them. Hopefully they'll arrive eventually.
8 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello, thank you for your review. I understand your parcel has been delivered with a couple of days of delay. Sorry about that. We do have an option at the check out to choose between Evri and DPD, sorry you have missed it :)
Great
Great genuine motor for my nuvac as i needed a new motor also avern was really helpful by letting me know what motor i needed and they packed it well too and now my nuvac runs like new
8 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Matthew,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
The nilfisk pressure washer
The nilfisk pressure washer was delivered on time by the courier, I was a l little concerned the product had previously been removed from the package and re-boxed with the cardboard protection incorrectly positioned. I removed the item from its box and found no damage to report, and very satisfied with the equipment and the purchasing from Avern Ceaning Suppies
28 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi David,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Fast delivery
Fast delivery, helpful information helped me work out if parts would fit, which they did. Happy days
5 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Lewis,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Steve,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Gary,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service and product is really good
3 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Derek,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi John,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Scott,
Thank you for your continued support. It's great to see happy customers come back time and time again. Thank you for your great feedback.
Kind regards, Avern
Very quick and cheap post.
Very quick and cheap post.
The part works on my old Nilfisk.
Thank you very much.
2 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Excellent service
My Henry accessory was delivered quickly, Avern was by far the cheapest supplier, the item was in stock and I was kept up to date with the delivery time.
23 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Paul,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
It felt like they cared
I know it's strange to say in the modern world, but it felt like they CARED. Not from direct communication but just little things, such as how things were packed and the promise "To follow" scribbled on the packing list, completed a few days later without fuss. It's like they have an unspoken bond with the cleaners they supply. Anyway, my wife (who previously worked as a cleaner) is very happy with her new jetpack-like vacuum
1 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Jim,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
The dispatch was quick, courier slow!!!!
The dispatch was quick and the item made it's way up the country very quickly and cannot fault the supplie. The courier used locally has now had it in their depot for 5 days and it's still not here. I would recommend use another courier as Evri is useless.
29 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello, thank you for your reviews. Sorry you have experienced delays with your delivery. We will take this up with Evri to find out what happened. We do have an option at the check out to choose between Evri and DPD, sorry you have missed it :)
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
I'm glad you found our machines so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Fast frendly thanks again
19 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Nicky,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Very good service from Avern
Rapid delivery , well packaged and exactly as per description.
28 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Mel,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
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