Aventa Reviews 125

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the delivery service, citing long waiting times, tracking numbers that did not work, and orders that never arrived. Customers also frequently reported issues with customer service, noting slow response times, unhelpful replies, and a lack of resolution for their concerns. Some people were dissatisfied with the product itself, mentioning problems with battery life, blurry recordings, or receiving incomplete orders. However, some customers also noted that the product, when received, was of good quality and met their expectations, with some even praising the smart glasses' features and performance.

What people talk about most

Product

Customers had ambiguous experiences with the product. Many reviewers praised the product, highlighting its... See more

Delivery service

Reviewers highlight significant dissatisfaction with the delivery service. Many customers report extremely... See more

Order

Customers consistently express strong dissatisfaction with their order experiences. Many report significant... See more

Customer service

Users describe significant dissatisfaction with customer service. Many reviewers report a lack of response to... See more

Response time

Customers frequently express frustration with slow and unresponsive communication. Many report sending... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Glasses arrived late. Resolution fluctuates from 1600x1200 to 1280x960 without warning. Recording at either resolution is blurry at close range. Battery life is about 10-15 short videos. Bring the... See more

Rated 3 out of 5 stars

I was super disappointed with how the support team handled my concerns on the shipmemt of my G100, but they did try their best. I did get my G100 after 3 weeks, with 50 emails in-between Aventa supp... See more

Rated 3 out of 5 stars

Re: Order# 63691 I actually like these glasses however I did not receive my full order and the company has stopped communicating with me. I ordered the glasses with the transition / progressive pre... See more

Rated 3 out of 5 stars

So prior to sept 2025 they had good reviews, But then something happened yeah meta dropped new product that's why we all f@&$ing here now I buy from CHINA (in grump vo... See more



Contact info

2.2

Poor

TrustScore 2 out of 5

125 reviews

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1-star

Replied to 19% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

They have not arrived

They have not arrived. It has taken so long my prescription has now changed in the meantime. Still waiting.

16 October 2025
Aventa logo

Reply from Aventa

Hi Jon,

We’re sorry to hear that your order has not yet been delivered. We’ve sent you an email to gather more details so we can assist you further. Please check your inbox (and spam folder) and get back to us so we can resolve this as soon as possible.

- Aventa Customer Support Team

Rated 4 out of 5 stars

After finally receiving my package 2…

After finally receiving my package 2 weeks later, my husband absolutely loves them. The camera, video,audio the style of the glasses was worth the purchase. Although I didn't think that the order would arrived at all, it arrived a day before my husband's birthday.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Never received item !!!

I'm having the very same issue as the person below. Ordered my Glasses on October 27th 2025. Order was fullfilled as per email from Merchant stating that package 📦 was picked up by U. S. POSTAL SERVICE. I received the Tracking number and email stating that package was being Delivered on November 9th . Nothing was delivered, then 2 days later I received an email saying it was delayed. I've contacted U.S. Postal Service and they have no tracking at all that they ever received the package. I've contacted customer service several times and No response at all. This company is a Scam and robbing people of hard earned Money . It's now the 20th and I still haven't received anything. Please avoid these scammers...

6 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam - Glasses ordered - waited 17 days and emailed where is my order after seeing the usps tracking stalled. Then suddenly usps picks up the pace and starts delivery again and it got sent to my billing address location instead of my shipping address - as if they label had two addresses printed on it which is coo coo... who does that! Stay away - emailed their support (which is all you can do) which is also a black hole of no response. I suggest you research companies like this that proffer products too good to be true with influencers that just came up out of nowhere - it is a great marketing strategy... too bad no delivery on promises.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Waiting for refund for a month

Ordered glasses, took a month. Fine, that’s ok.
Got the glasses. I was not impressed. Tried them on, put them back in the box and sent them back.
The received glasses a month ago and still have not refunded me.
Not sure what next step is aside from disputing charge with my credit card company and reporting them to better business bureau.
Save your money. Don’t buy from them.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I was trying to buy glasses for my company, payment went through, 10 mins later the order is cancelled. I reached out & they were super slow on emailing back, promising to make things right. Fast forward 2 days & they completely ignored all of my email inquiries asking why my order was cancelled, I emailed them saying I was going to leave them a 1 star review based on my experience, & within hour my company was hit with dozens of fake reviews from bots. Coincidence? Maybe. Stay away from these people. They seem to pick & choose who they want to deal with.

28 October 2025
Rated 3 out of 5 stars

Good glasses but questionable customer service

Re: Order# 63691

I actually like these glasses however I did not receive my full order and the company has stopped communicating with me. I ordered the glasses with the transition / progressive prescription lens and did not receive them with the rest of the order. It has been over a week of silence from the company. Has anyone else experienced this?

21 October 2025
Rated 1 out of 5 stars

Shit customer service

The glasses themselves are fine. The charging cable broke within the first week and I have been in contact with their “customer support” and it’s shit! Every reply is from a different person and none of them can give me a straight answer on where the replacement cable order is or if it’s even shipped. According to one representative they don’t sell the charging cables which is ridiculous, can’t find a match on Amazon and without a charging cable the glasses are useless

*update*
It’s been another month of no customer service. Was told once that it was escalated and my case was under review and I would hear back…no word from them. Messages last week and got yet another person who now asked for a photo/video of the cable. I’ve already thrown it away, which is my fault, for assuming a company would be able to replace or sell a charging cable.

3 November 2025
Unprompted review

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