Friendly staff, easy pickup. For ease of communication, they used whatsapp, so when I came back at dropoff time, (and there was no one at the booth), i used whatsapp to contact them to receive directi... See more
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Highly recommended. We had booked a large van for a group trip with luggage across Croatia, but a few days beforehand, they called to let us know the requested vehicle had broken down—something c... See more
Company replied
Easy to book and the meet and greet service fantastic. They met us off the ferry and took us to the local drop off point to return the car (in the Supermarket car park). The only slight negative was... See more
Really great experience all around. When we arrived at the airport Rino contacted me via WhatsApp to welcome us and told us to meet him in the car park adjacent to the airport. Within less than 5 minu... See more
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Company details
Written by the company
Avax rent a car is a Croatian car rental company with offices in Split, Dubrovnik, Zagreb, Zadar, Omiš and on Korčula Island, including pickup at Split, Dubrovnik, Zagreb and Zadar airports. We serve travellers from across Europe and beyond who want to explore the Dalmatian coast, the islands and the national parks on their own schedule. What you can expect from us: Clear pricing. The price you see when you book is the price you pay. Every rental includes unlimited mileage, basic CDW insurance and theft protection, and no hidden fees are added at pickup. A deposit that fits you. Choose our Start, Medium or Premium insurance package. With Premium, our most popular option, no deposit is required at all. Cross-border travel to Montenegro and Bosnia and Herzegovina is included free. Airport pickup that actually works. At Dubrovnik Airport our office is a 150 m walk from the arrivals gate, across the main road. At Split Airport an Avax representative meets you at the terminal and drives you to our office, about one minute away. At Zadar Airport we hand over the car inside the terminal. Free cancellation. Cancel any time before your scheduled pickup for a full refund. Support when you need it. 24/7 roadside assistance is available throughout your rental, and our team answers on +385 95 823 5060 or bookings@avaxrent.com. Our website is available in 21 languages so you can book with confidence in your own language. Browse our fleet, from compact city cars to family SUVs and vans, and reserve online in minutes. We read every review here. Tell us what went well and what we can do better.
Contact info
Obala Lazareta 3, 21000, Split, Croatia
- +385 21 342364
- hi@support.avaxrent.com
- avaxrent.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
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Very friendly and helpful
Very friendly and helpful. Made our car rental very easy with very little requirements
Horrible car rental and bad service
I see you disabled to possiblity to answers to your post (I guess this already says enough). So that is why write to your another review. Pedro van Eijk never mentioned that the child seat wasn't fixed. But that was not the problem: he never mentioned that it wasnt fixed and he then drove us around with our child unfixed (without us knowing this). I am 100% sure it is against all policies from any car rental company to let employees drive around customers babies without fixing the child seats? And to make it worse this employee didn't ask consent to the parent.

Reply from Avax rent a car
Do NOT rent your car at Avax Korcula
Do NOT rent your car at Avax Korcula. Pedro van Eijk does not care about your safety (nor of your children). And when your confront him with the situation he will be irrated and will tell you lies and will try to put the blame on you. All in all we don't even want to share the whole story on internet because it was just so horrible. We just want you to advice to NEVER rent a care here. Better just to rent a car in Split and take it across with the boat. Or just take taxis, because the island is small. But please never consider renting your car from avax for your own safety.

Reply from Avax rent a car
Highly recommended!
It was our first time renting a car from Avax and I can absolutely recommend it to anyone. It was very easy to find the best price/car for our Balkan trip on their website. Everything was very transparent, well explained and every question was answered very quickly.
We booked a Suzuki Swift with the “all in insurance” package and (that’s the difference to a lot of other car rentals) they did not try to sell us more insurances as we picked up the car. Very friendly staff! We really enjoyed our Balkan trip and avax was a big part of it.
Pick up at Zadar was fine although…
Pick up at Zadar was fine although staff were miserable. We asked for a small Suzuki Swift and were given a family sized Vauxhall Safira so this wasn't great, as we wanted a small car with it being our first time driving on the other side of the road. Drop off in Split was horrendous, no details given to explain to drop off you had to go into the car park in the centre of town - run into their office to let them know you are there - run back to car and drive out of car park and meet them just outside the gate. This was ridiculously stressful. Man checking when returning keys tried to say petrol was empty when there was 3 out of 7 bars. Check was over the top looking under the car for defects etc.
Thank you for the nice service
Thank you for the nice service. I am very happy with the car and very good service. I recommend Avax. Karol Piskorski
Super efficient
Super efficient
Great staff - quick replies - very helpful and prompt- great cars. good advice - what more do you want?
A lady called Petra was especially helpful!
The crooks,t they are thieves not…
The crooks,t they are thieves not refund the value of the rental deposit. and if something happens with the car..get ready... because you will pay twice as much. Avoid this company if you do not want a problem....and yes i had full assurance (premium)

Reply from Avax rent a car
The pick up in Zadar was smooth
The pick up in Zadar was smooth. The drop off in Pula was a Nightmare. Trying to find a parking spot in the center of the town close to the office was nearly impossible. I would suggest changing the locatition.
The staff were always quick and helpful…
The staff were always quick and helpful to respond before I picked up the car.
The staff were very polite and not pushy about additional extras.
very straight forward service with no dramas. Just what you need
Good
Good price, good service! Thanks for being a company I can trust, Avax
Would recommend Avax
We (5 adults) rented a car from Avax for 13 days - the service and staff were lovely when we picked the car up, we had arrived a little earlier than planned and they were very flexible and helpful. The hire included the car green papers and an extra driver - which was a bonus as none of the other bigger car hire names offered this. I highly recommend Avax Rent a Car. Avax staff were super organised and we had no problems with the booking, pickup or drop-off. I've had previous problems with two of the larger companies when hiring cars so was very refreshing and easy.

Reply from Avax rent a car
Zadar Avax Car Rental
Had a short trip in Zadar Croatia decided to rent a car when we got there was great service they met us on time the car was great! Very friendly easy pick up and drop off the car! Had no problems with anything they also spoke very good English! Would definitely reccomend to anyone needing a rental car in advance or last minuet!
I booked a day's car rental with Avax…
I booked a day's car rental with Avax in Dubrovnik prior to our visit, so we could drive to Montenegro for the day. The day before our rental I called to arrange drop-off at our hotel, which I was advised would happen between 8.15-8.30. The next day... nothing. No car, no call and no answer when I phoned their number, every 5 minutes from 8.20 until 9.10. Very disrespectful and disappointing way to treat a customer.
Highly recommend
The Dubrovnik office is located a short walk (300m) from the terminal, across the road from other rental offices. We were given a very thorough review of the car operation and walk through to document any damage before we took possession. The return in Split was easy, and once again the staff was very pleasant. Currently the Split office is located away from the terminal because of airport construction, but we were given a ride to the terminal door. Highly recommend
Very good experience
Very good experience. Smooth pick up and return of the car (minimal paperwork). Car almost new. Permissions and docs to cross borders ready to use and included in the price. I would do business again with Avax.
Highly recommended
We were very pleased to be met by two very nice men.
They gave good recommandations of where to drive to have scenic views.
We highly recommend to use their services.
Great service!
Great service!
Very friendly and flexible pick up! If you are looking to hire a car be sure to call Avax!
Avax car rental
I recently rented a car from Avax, picking up in Rijeka and dropping off in Split. The pick up and drop off process was very smooth and efficient - and they were very helpful when we wanted to drop the car back earlier than our original slot. The car was in good condition and we were given a free upgrade to a slightly bigger car on arrival. All in all, I found they were very easy to deal with and would recommend them to anyone looking to rent a car in Croatia!
Renting the car on the island of Korcula
Renting the car on the island of Korcula is quite a bit more expensive than on the Croatian Mainland.
Service by the Avax Representative in Vela Luka was just perfect. Very friendly, competent, receiving us upon arrival right at the ferry terminal. Super!
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