AvaTrade Reviews 

13,133
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,092 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and responsive support team for providing quick guidance, patient assistance, and making the onboarding process exceptionally smooth and welcoming. People also find the trading platform very clean, professional, and easy to use, ensuring a seamless experience for everyday traders. However, some customers also noted serious frustrations regarding unexpected withdrawal delays and persistent payment processing errors. A few reviewers experienced significant difficulties when trying to retrieve their funds, stating that money failed to reach their accounts or was unexpectedly deducted. These individuals felt misled by the support process when trying to resolve financial transactions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the helpfulness and personal attention... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are friendly,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient support and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently noting that the platform is... See more

Payment

Reviewers share mixed feedback about payment experiences. Some consumers report fast deposits and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Review of my experience. Speaking at first time with someone who knows better about AvaTade. And could satisfy my doubts. Now Iam more interested in trading with AvaTrade, bacause I can see how adv... See more

Company replied

Rated 5 out of 5 stars

I wanted to start ES/MES day trading, so I began sending one email after another to AvaTrade, full of questions. Every message was answered, regardless of the time of day. After most of my questions h... See more

Company replied

Rated 5 out of 5 stars

**Excellent platform and genuine support for traders** I have been with AvaTrade for around three years, and my experience has been fantastic. When I first started, I was a complete begin... See more

Company replied

Rated 5 out of 5 stars

I was assigned an Account Manager, Ron Harari and received a welcome call from him despite not funding the account yet. He even offered to help expedite my funds into my brokerage account upon knowing... See more

Company replied


Company details

  1. Stock Broker
  2. Alternative Financial Service
  3. Financial Institution
  4. Investment Company
  5. Non-Bank Financial Service

Written by the company

AvaTrade is a globally regulated online CFD broker, dedicated to providing traders worldwide with a safe trading environment. As an AvaTrade customer you can enjoy state-of-the-art trading platforms and a mobile app, a variety of 1250+ forex, stocks, cryptocurrencies, commodities & indices, free market education fit for all levels, high leverage of up to 400:1, tight spreads and the peace of mind when trading with a multiple award-winning broker that has 9 regulations across 6 continents.

Exciting Features

Written by the company

Traders benefit from tight spreads, easy deposit methods, multilingual customer support, 1250+ instruments, immediate execution of positions, and access to live liquidity through a wide range of platforms.
State-of-The-Art Trading Platforms
AvaTrade provides multiple platforms including MT4, MT5, DupliTrade, WebTrader, AvaOptions and the AvaTrade mobile app – there’s something for everyone. Traders also enjoy real-time updates to stay on top of the market.
Comprehensive Education
AvaTrade’s Demo account allows beginners to learn how to trade and enables advanced traders to test their strategies in a risk-free environment. Traders also enjoy exclusive access to video tutorials, eBooks, economic indicators and the Sharp Trader academy, which can help them polish their trading strategies and abilities. Clients can also register for regular webinars hosted by AvaTrade professionals that cover all important aspects of trading.
Worldwide Regulations
AvaTrade is among the top online brokers in the world with offices around the globe. The company is regulated by the Central Bank of Ireland and licensed throughout the European Union. It is also regulated by ASIC in Australia, the Financial Services Commission (FSC) and FFAJ Financial Futures Association in Japan, and the B.V.I Financial Services Commission in the British Virgin Islands. In Canada, AvaTrade operates in collaboration with Friedberg Direct, a division of Friedberg Mercantile Group Ltd., one of the oldest and highly regarded financial services companies in the industry, regulated by the Investment Industry Regulatory Organization of Canada (IIROC).
Conclusion
From cutting edge platforms, multilingual service to comprehensive education, worldwide offices, and over 19 years’ in the industry, there’s no doubt that AvaTrade is the right choice. All of these combined provide complete peace of mind for traders to trade with confidence.

Innovative pioneer in online forex and CFD trading!

Excellent bonuses, high leverage, immediate execution, tight spreads, 24/5 support and no commissions.

Trade on the most powerful platforms, with excellent trading conditions.

Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(13,133)

2,471 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service was great.

Customer service was great.

10 August 2026
AvaTrade logo

Reply from AvaTrade

We thank you for your kind feedback here on Trustpilot.

Our team remains at your assistance for any help you may wish to receive.

We thank you for choosing AvaTrade and wish you trading success.

The AvaTrade Team

Rated 5 out of 5 stars

Very Polite explained my account details

Very Polite explained my account details

10 August 2026
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Reply from AvaTrade

We really appreciate this feedback Dalejean. Knowing our representative was respectful and carefully went through your account details is fantastic. Providing considerate, easy-to-understand guidance is what we strive for every day.

We invite new traders to register at avatrade.com, and shortly after a member of our team will be in touch to welcome you and answer any questions you may have.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

Customer service.

Service was great, fast and professional with Alev.

7 August 2026
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Reply from AvaTrade

We reallly appreciate your kind review Dobanda. Brilliant to hear that Alev delivered quick and professional support as we aim to always!

Great to have you on board with us, we wish you trading success and we will be sure to pass your kind words on to Alev too.

We invite new traders to register at avatrade.com and a member of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

Thank you Alev Nazli for the warm…

Thank you Alev Nazli for the warm welcome, you have given me more detailed information immediately ( e.g on how to get bonus and copy trading) after I registered my account with AVATRADE today.

That was really helpful

Thank you

Regards
Phillip Maphilela

7 August 2026
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Reply from AvaTrade

Thank you Philip, we really appreciate your review and we thank you for sharing how Alev greeted you with warmth and equipped you with key details right away is fantastic. Ensuring every trader receives swift and thorough guidance is central to our mission, and your kind feedback will definitely be passed along to Alev too.

We invite new traders to register at avatrade.com and a member of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

Good app to use

Good app to use. I like how it gives signals for your next move.

7 August 2026
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Reply from AvaTrade

Thank you for taking the time to share your review! We are glad to hear that you enjoy using our app. We kindly share AvaTrade does not provide trading signals or make trading decisions for our clients. Instead, our platform offers technical charts, analytical tools, and useful market information to help you evaluate the markets and make your own informed choices keeping risk management at the front.

We invite new traders to register at avatrade.com and a member of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

Adam was Informative

Adam was Informative, precise and customer friendly. Looking forward to more trades.

7 August 2026
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Reply from AvaTrade

Thank you Lalamove, ee are thrilled to hear that Adam provided informative, precise, and friendly support. Delivering clear guidance and excellent service is a top priority for us, and we will be delighted to pass your kind words along to Adam. We wish you great success on your trading journey!

We invite new traders to register at avatrade.com: a member of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars
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Reply from AvaTrade

Ti ringraziamo per questo splendido riscontro! Ci fa davvero piacere sapere che l'accoglienza di Vittorio sia stata così apprezzata. Un benvenuto cordiale e professionale è il miglior modo per iniziare la tua esperienza con noi, e saremo lieti di condividere le tue parole con Vittorio!

Invitiamo i nuovi trader a registrarsi su www.avatrade.com: un membro del nostro team vi contatterà per darvi il benvenuto.

Grazie,

Il team AvaTrade

Rated 5 out of 5 stars

The customer service staff is very friendly and helpful

Adam is very friendly and helpful, advising and updating on my account and promotion available to tap on. He also explained till i understood the promotion details.

3 August 2026
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Reply from AvaTrade

This is really nice to hear Hazeline, and we thank you for taking the time to share this here.

We have passed on your kind words to Adam too!

Great to have you on board with us and we wish you trading success!

The AvaTrade Team

Rated 5 out of 5 stars

Very good support, even when there are problems

I am still satisfied, even after more than a year. I had a login issue, but it was resolved very professionally. Top-notch service.

6 August 2026
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Reply from AvaTrade

Thank you for Frank being onboard with us for over a year and taking the time to share your feedback!

We note that Erich from the team assisted, it is always our aim to assist our clients promptly.

We invite new traders to register at www.avatrade.com, and a member of our team will be in touch to welcome you and answer any questions you may have.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

Great trading platform / but one…

Great trading platform / but one problem that I have found I can only open max 3 entries per trade.

3 August 2026
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Reply from AvaTrade

We thank you for taking the time to leave your great feedback upon invitation from Adam from the team.

Adam will be in touch shortly to check into the details in regards to the entries mentioned, we look forward to understanding more and assisting.

Great to have you on board with us and we wish you trading success!

The AvaTrade Team

Rated 5 out of 5 stars

Alev Nazli was extremely pleasant

Alev Nazli was extremely pleasant, professional, helpful and explained everything with great detail.

5 August 2026
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Reply from AvaTrade

Thank you Amina, we really appreciate your feedback! It is wonderful to hear how thoroughly and professionally Alev assisted you. Providing clear guidance and a pleasant experience is a core priority for us, and we will be delighted to pass your kind words along to Alev!

We invite new traders to register at www.avatrade.com: a member of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

Great Broker

Great customer service and overall a great experience using AVATRADE

5 August 2026
AvaTrade logo

Reply from AvaTrade

Thank you for taking the time to leave us a review Yannick! We are really glad to hear that you had a smooth experience with our platform and that our customer service team was helpful. We appreciate your feedback and look forward to continuing to assist you.

We invite new traders to register at www.avatrade.com, and then a member of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

Good communication

Very helpful and great communication skills

5 August 2026
AvaTrade logo

Reply from AvaTrade

We appreciate your review! Clear and attentive communication is something we value deeply, so it is wonderful to know our team was able to assist you effectively. Thank you for sharing your experience!

We invite new traders to register at www.avatrade.com and a member of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

Very fast excellent

5 August 2026
AvaTrade logo

Reply from AvaTrade

Thank you for sharing your positive experience on Trustpilot.

Should you need any support, our team is always here to help.

We appreciate your trust in AvaTrade and wish you the best in your trading journey.

The AvaTrade Team

Rated 5 out of 5 stars

Good broker

4 August 2026
AvaTrade logo

Reply from AvaTrade

We thank you for your kind feedback here on Trustpilot.

Our team remains at your assistance for any help you may wish to receive.

We thank you for choosing AvaTrade and wish you trading success.

The AvaTrade Team

Rated 5 out of 5 stars

Super professionale Vittorio

Super professionale

4 August 2026
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Reply from AvaTrade

La ringraziamo per il suo gentile feedback su Trustpilot.

Il nostro team resta a sua disposizione per qualsiasi assistenza di cui dovesse aver bisogno.

La ringraziamo per aver scelto AvaTrade e le auguriamo successo nel trading.

Il team di AvaTrade

Rated 5 out of 5 stars

ADAM SUPERB SERVICE

Hi team! Adam Leibowitz is an awesome staff member, his communication skills and manners are superb, very easy to speaking to him! 10 stars from me!

4 August 2026
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Reply from AvaTrade

Thank you Andreas, we are very happy to hear about your experience with Adam and that you appreciated his superb communication skills and manners. We will be sure to pass your fantastic feedback along to him!

We invite new traders to register at www.avatrade.com: a member of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

great communication skills

great communication skills

4 August 2026
AvaTrade logo

Reply from AvaTrade

We are delighted to hear that you appreciated our team's communication skills and support. Providing clear, friendly, and helpful assistance is always our top priority, and it's a pleasure to have you with us!

We invite new traders to join us at www.avatrade.com by registering, and one of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

Rated 5 out of 5 stars

Glad to receive a phone call from Adam

I received a phone call from Adam after I sent out an email to claim the 20% bonus.

Nice to have received the greeting and the verification of my account.

The best part of the call is when the bonus was given right away after Adam checked on my account and saw that I have done a few trades.

Thank you.

4 August 2026
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Reply from AvaTrade

Thank you Freddy, we are delighted to hear that Adam provided a warm welcome, verified your account smoothly, and assisted you promptly. Providing attentive, efficient support is always our priority, and it's fantastic to have you with us!

We invite new traders to join us at www.avatrade.com by registering, and one of our team will be in touch to welcome you.

Thank you,

The AvaTrade Team

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