I ordered shoes for my grandson for…
I ordered shoes for my grandson for Christmas on 12/13/2024 , 12/27/2024 I sent an email , I got a response back saying there on their way. Ha ha . I checked the tracking number and it says my order was still in California. Shipping label states still in California. Emailed again to be told they will ship it out , but due to the holidays it could take longer. I understand that. Well 8 email exchanges later , reporting then 3 times, contacting my Bank and a bill from my lawyer they are sending me my “refund “! So they said. Side note, I believe it was more than 8 emails . Anyway, I repeatedly asked for the steps in which to take to start my refund, with no luck on that . More emails asking me if I still want my package 🫤, I replied every time with NO I want a refund. My “package “ is still as I checked today still in California. I did get a email this morning stating that my refund has been processed 🤞 . Being on a fixed income like most , weather it’s a paycheck or SS in this day and age scammers really sink there teeth in. It’s so sad there are disgraceful human beings out there that hurt hard working people . I know one reviewer is going to change anything, but to the scammers I don’t even wish you to be scammed out of a little $160.00 . Just take a look at how you are making money, No need to send your insulting auto response back. DONEKICK has some many negative reviews that they should have been reported a long time ago. I will continue to keep in touch as I follow through with reports I filed and update. Hopefully they do the right thing a refund me. It might cost me a little more but I am following through. I believe in the end DONEKICK will have to do the right thing. Too Jonathon , you seem not to know how to read correctly based on your emails responses. It’s not hard to understand the word “REFUND” and yet you asked me 4 times if I still wanted my package after almost 30 days 🥱. Here we are 01/13/2025 ! No package and no refund.

