Auxilo Finserve Reviews 

I had a very disappointing experience with Axuilo regarding my education loan. I repaid the entire outstanding loan amount and closed the loan in March. However, even after completing the repayment, a case filed in my name is still pending and has not been closed. I am extremely dissatisfied with the way this matter has been handled. Customers who have fully repaid their loans should receive proper support and timely resolution of pending legal matters. The lack of proper follow-up and resolution has caused me considerable inconvenience. I would advise others to be careful and clarify all legal and closure-related procedures before taking an education loan through Axuilo.

I approached them because public bank was going to take a lot of processing time which I obviously didn't have. I was in touch with this guy named Dipesh Chaudhary, Customer Experience Manager, Ahmedabad. Not only his turn around time was pathetic (he would leave my messages on seen for days) without any remorse of not responding in timely fashion, once he responded, he would respond in mono syllables (like yes, no, tomorrow) wherein my questions/ concerns would be multiple and definitely NOT a mono-syllabic answer questions. The most pathetic of all was their absolute lack of professionalism and communication skills - i genuinely do not understand how can a service industry organisation afford lack of these two main aspects in their employees!!!!!!! PATHETIC!