Easy to arrange an appointment for my oven repair. Barry the engineer arrived on time and was able to find the fault and repair quickly and effectively. Would use Auto wash again.
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See what reviewers are saying
Autowash now Pacifica. Pre-paid over £140 for an oven repair and part beginning Aug 25. Many fruitless tel calls since. Many promises to refund for goods/services not provided ..we have seen Halloween... See more
Company replied
I always contact auto wash when I need appliance repairs Helen is super efficient at organising prompt callouts She’s friendly, polite and professional Engineer Barry is the best He’s al... See more
Appointment was easy to book, staff lovely on phone, got engineer to come a day early. So booked at 5pm and came next day to sort, explained all what was wrong with cooker ordered now parts sorted any... See more
Company details
- Appliance Repair Service
- Appliance Parts Supplier
- Refrigerator Store
- Small Appliance Repair Service
- Used Appliance Store
- Washer and Dryer Repair Service
Written by the company
Autowash have been your local experts for sales and service of all Domestic and Commercial Appliances for over 35 years. We maintain a fleet of highly experienced service engineers backed up by an efficient in-house call centre which allows us to quickly respond to any appliance "emergency". We cover most of Kent 6 days a week and carry out many repairs for insurance companies, local councils, letting agents, housing associations, school and local charities.
Contact info
20 High Street, ME10 4PD, Sittingbourne, United Kingdom
- 01795424337
- helen@autowash.co.uk
- autowash.co.uk
Replied to 20% of negative reviews
Typically replies within 48 hours
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Prompt, expert, efficient and courteous service
Prompt, expert, efficient and courteous service. Did not try to over-sell.
Terry was really friendly and kind
Terry was really friendly and kind, explained everything well so I knew what was going on, very quick and efficient too, would definitely recommend him, thank you
Great service
Nick was our engineer, very polite and friendly very helpful fixed our washing machine it’s like bran new
Quick and efficient
Quick, efficient service. Would definitely use Auto wash again.
Terry
Terry, fixed my dishwasher. Quick and efficient. Very pleased with the service provided
Excellent service from auto wash.
Excellent service terry the engineer was very helpful and explained to me about the washing machine. All sorted in minutes. I hope our doesn't need to be fixed again but if it did auto wash and terry the engineer for us 10/10
5* service from Joe & Ryley
5* service from the super duo, Joe & Ryley! They fitted a new oven, removed our old one, and explained its features all within 15 minutes! No problem carrying up and down 3 flights of stairs either!
Great service from Terry
Brilliant professional service thank…
Brilliant professional service thank you.
Engineer Terrence was within…
Engineer Terrence was within appointment time frame infact on time. He was efficient thorough and helpful, providing solution for my equipment. I would like him again and again to attend to my repairs in the future. Autowash service excellent 👌
Great company to work with
Have used Autowash twice in as many months for oven and dishwasher faults. Really great service! Terry is friendly, helpful, professional and really knows his stuff - great representative for the company. From initial communication with the back office team through to them coming on site, couldn’t fault the process and communication. Inspection fee is discounted if you have the repair done with them. Highly recommend.
Tumble dryer installation
Joe, ryley and Luke made purchasing and installation of my tumble dryer. Amazing company
Professional and reliable
After being let down by a local engineer, I found Autowash on Checkatrade and they were a delight to deal with. Called me back first thing in the morning, scheduled a visit within 2 days, I was kept updated on engineer's movements and he arrived on time. Quick fix, easy card payment. Very smooth. I'll be using again.
No nonsense, excellent service and repairs
Thank you Autowash once again for an excellent repair service.
They are Sittingbourne based and were more than happy to come to Sidcup
Barry is hardworking, extremely polite and professional.
He had arrived to fix my oven and replaced the element. When he turned the oven back on, it tripped my electric. He investigated further and needed to order other parts which he did there and then.
Autowash let me know when my parts had arrived and swiftly booked another appointment… all sorted very quick
Barry returned and now my oven is working well and all in good time for Christmas
Thank you Autowash and thank you Barry,
I highly recommend this company
Always good to use a local company esp
Always good to use a local company esp. Autowash, very friendly efficient staff who live locally.
Terry solved the problem and fixed
Happy to have found them
Terry was polite happy and easy to have here he got in and diagnosed and then once getting go ahead did the job the price was good and the three hour time frame rather than all day like some is brilliant
Prompt efficient response from Steve…
Prompt efficient response from Steve our visiting engineer today.
Terry from Autowash
Terry repaired my cooker was quick and efficient.
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