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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's helpfulness and positive attitude. People appreciate the clear and frequent communication regarding the progress of their repairs, along with the quick response times. Many found the pricing to be very reasonable, especially compared to alternatives, and were satisfied with the overall efficiency of the service. However, some people were dissatisfied with the product, mentioning instances where repairs did not fully resolve the issue or where units failed shortly after being returned. A few customers also reported being charged for diagnostics on units that were later found to be faulty by other specialists, or experienced delays and unexpected price increases during the repair process.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the quick turnaround times, with some... See more

Product

Users describe ambiguous interactions with product. While some customers report excellent work, with products... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight quick turnarounds,... See more

Price

Clients share positive opinions on price, often finding the costs reasonable and much less than quotes from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BRILLIANT BRILLIANT BRILLIANT My car was off road broken down Had numerous people ie mechanic auto electrians giving me different advice Contacted autotronics was advised to send my eis in... See more

Rated 5 out of 5 stars

Posted EIS for Mercedes Vito late Friday 20th, Autotronics received Monday 23rd. Was kept fully informed as to progress. Yesterday 24th received call from engineer working on EIS told me exactly what... See more

Company replied

Rated 5 out of 5 stars

Auto tronics defo a top class company ...sent my ford focus mk2 cluster instrument clocks to them by dhl on tuesday and recieved back today (friday) and mechanic fitted back into car and everything wo... See more

Rated 5 out of 5 stars

What a fantastic experience. Sent off Volvo airbag SRS Module for repair. Paid £240 including the courier both ways. Received acknowledgement of the goods next day and also started work on the item.... See more


Company details

  1. Electronics Repair Shop
  2. Automotive Repair Equipment Wholesaler

Written by the company

The in-circuit repair specialists. With more than 20 years of experience in the industry and a genuine passion for our work, Autotronics is one of the foremost experts in in-circuit repairs. We can repair any in-circuit fault on your vehicle (car, van, truck, SUV or motorbike) professionally and at a fraction of the dealers' cost. Thus Autotronics is the best possible choice to repair any of the following components: remote controls, airbag ECUs, immobiliser ECUs, Engine ECUs, ABS ECUs, body control modules, instrument clusters, throttle bodies, info displays and many more. Our in-house R&D engineers are always working on new faults. So if you are experiencing any error in one of the electronic modules in your vehicle then just visit our e-commerce website, give us a call, contact us via email or find us on eBay. One of our fully-trained electronic engineers will sort the problem out for you promptly and efficiently.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I was kept informed at every stage. The technician fitted a good key case free of charge so that I wouldn't have to wait while a new one was ordered. I won't be able to test the key until I return to the car in France in February but I was assured that, if necessary, I could report a fault even though the 90-day period would have expired. Excellent service.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with Autotronics

Delighted with Autotronics, they kept me aware of progress with repair to my Honda Satnav disc reader fault, all estimates were accurate and whole job guaranteed. I am happy to recommend Autotronics.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

I am a tech with 40 years experience and sent
a Vw transporter Airbag ECU sent for diagnostic check charged me plus all my postage telling me nothing wrong with the unit. spent many more hours looking for obvious problems in the vehicle had to send it to the main agents where they replaced the ECU and now is all well and good. I would strongly advise do not bother using this company

5 November 2025
Unprompted review
Rated 4 out of 5 stars

Superb service

Superb service although the work took a little longer than anticipated due to incompatible part ordered( 14 days) Happy that I got my van back on th road and the lcd display working as it should. Overall great service, perhaps updating the online service screen to keep customer up to date with any delays in work being carried out although very good when i called them. Would use again no problem.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

hidden gem!

Never heard of this place before, but I had no choice but really giving it a go😅 it was reasonable price(JUST a bit less price than £150 including delivery) and it was fairly quick!
happy with 2 years long guarantee too!
hopefully I shouldn't need to come back so soon, but if I need to, will choose here!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They diagnosed a fault with the ecu as I had suspected and fixed it in a very prompt timeframe. Re- fitted today and car started again.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

My yaris instrument cluster was on the…

My yaris instrument cluster was on the blink.After major surgery @ Autotrroncs all is now working fine.
The car is now running around like a spring chicken.
Thank for your professional services, collection and good comunications.
I would without hesitation recommend Autotronics.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Auto tronics defo a top class company…

Auto tronics defo a top class company ...sent my ford focus mk2 cluster instrument clocks to them by dhl on tuesday and recieved back today (friday) and mechanic fitted back into car and everything works perfect. From recieving my part auto tronics kept me posted all the way till i got the part back..highly recommend .thankyou

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Impressive service.

I am impressed by the service they offer. Excellent communication, but above all the fact that i was given a refund as the part I sent for repair could not be fixed. I would definitely recommend this company.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Mercedes w212 eis

BRILLIANT BRILLIANT BRILLIANT
My car was off road broken down
Had numerous people ie mechanic auto electrians giving me different advice
Contacted autotronics was advised to send my eis in for testing
Was also told it was easy to remove myself anyway
You can get your part picked up at your house peace of mind
Was picked up Wednesday and returned Saturday morning fitted it
Started right away
THANK YOU SO MUCH

11 October 2025
Unprompted review

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