AutoRentals.com Reviews 148

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Booking was easy and the option to pay at the counter was helpful. My rental car was upgraded to a Hybrid SUV at no extra charge and the process took less than 10 minutes. I would recommend Autorent... See more

Rated 5 out of 5 stars

Both pick-up and drop-off at JFK was very smooth and easy. The car was in excellent condition. I booked the "mystery" car and got a very good value for money rental. Happy to recommend AutoRentals to... See more

Rated 1 out of 5 stars

Booked through autorentals for a car hire with Hertz in Tahiti. When we went to collect car hire at airport, the desk agent advised that we had been booked on a rental that charged a fee per kilometre... See more

Rated 1 out of 5 stars

This company has worst car rental companies on their site like Rent a Car 4less. Also there is no way to contact Autorentals when the rental car company booked through their site scams you and you are... See more

Company details

  1. Travel Aggregator
  2. Car Accessories Store
  3. Car Rental Agency

Written by the company

AutoRentals.com puts the Renter First in Car Rentals. By presenting the most comprehensive search results for your car rental search in innovative and easy to view results, renters can quickly choose the perfect car at the best price!


Contact info

3.2

Average

TrustScore 3 out of 5

148 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

great

great , fast smooth on return they even helped me get a baggage cart... while I looked they locjed the car to keep my stuff safe........... great ANC staff... best price too of all agencies

22 June 2022
Unprompted review
Rated 5 out of 5 stars

AutoRentals provided a PERFECT…

AutoRentals provided a PERFECT experience for me and my family. The agent Myron at SEATAC offered us an upgrade that was surprisingly affordable. We received a perfect mini van that made travel for my grandson (6) my two sisters and my mother (89) a comfortable travel on our visit to Washington state. I am hooked to AutoRental for any future car/ minivan rental needs. If you try them you will be hooked too! Affordable, Seamlessly easy, Conveniently located and Personable Staff. Thank You AutoRentals. I will be Back!

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service

We changed our booking to delivery at last minute They were very accommodating Also had a problem with the ac this was resolved quickly and efficiently

19 April 2022
Unprompted review
Rated 3 out of 5 stars

AutoRentals.com made things right

My flight was delayed by 2+ hours. When I arrived at the airport, I found that there were no more shuttles because the car rental company was closed. I called autorentals.com, but there was no answer. Ended up taking a taxi to the hotel.

The next morning, the car rental company told me my reservation was canceled and they didn't have a car for me. They assured me that autorentals.com would grant me a refund under the circumstances.

I contacted autorentals.com. They initially refused a refund and would not help me. I ended up booking a car through another company.

About two weeks later AutoRentals.com called me and refunded my deposit. So they eventually made things right, and they are still an option for me in the future for my car rental needs.

15 April 2022
Unprompted review
AutoRentals.com logo

Reply from AutoRentals.com

Hello Jason - we sincerely apologize for the experience you encountered when you attempted to pick up the rental with our partner company after your delay. Our customer service team has reached out to you to process a refund for the prepaid amount. Thank you for sharing your experience and context of the situation you encountered.

Rated 5 out of 5 stars

Making things right !!!!

I made a reservation 3 months ahead of my trip and was very happy with the price I booked for with Fox.
However when I arrived they had no car for me , partially ruined my holiday as I rented another car for half the time and twice the money. Upon returning home I sent an email saying thanks for nothing and explained what happened. To my surprise a guy named Al went to bat for me with Fox rent a car and got me a partial refund for the difference I had to pay for new car rental.I will use this service again because of the effort to make things right.
Thanks Al !
best regards,
Brandon

19 December 2021
Unprompted review
Rated 5 out of 5 stars

AutoRentals is Great, But Beware Routes Car & Truck Rentals

I had a shocking experience with their affiliate (an outfit called “Routes Car & Truck Rentals” near Pearson Airport in Toronto) after renting a car recently. First, they surcharged my credit card for not refuelling the car even though I'd done so just before returning it and sent them the receipt. They then helped themselves to a “cancellation fee” because I'd changed the pick-up time – despite stating on their website that cancellations were free.

So why am I writing an excellent review for AutoRentals? Because as soon as I complained to AutoRentals, they took the matter seriously. The person I dealt with has been meticulous and persistent in getting Routes to refund my stolen cash (though I still haven’t got the “cancellation fee” back as I write). But I’ll definitely rent from AutoRentals in the future because it’s obvious they’re not responsible for my experience at the hands of Routes.

The moral of my story is: use AutoRentals but close your browser if you’re directed to the Routes website.

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Great car

I made my reservation about two weeks in advanced. The price was pretty good for a Saturday thru Monday trip. The vehicle was clean and ran very smooth. It was great on gas.
The representative from Enterprise called me two days before to confirm my pick up which I really appreciated.
My pick up was quick and easy as well as the drop off. Way to go...Great experience

11 October 2021
Unprompted review
Rated 5 out of 5 stars

Easy to use and reliable

this site made it easy to rent a car in CA. It shows you comparisons in order for you to make an informed decision depending on what you want to pay and the size car needed.

4 October 2021
Unprompted review
Rated 5 out of 5 stars

Looking for great reliable service…

Looking for great reliable service choose autorentals. They populate the best current rental rates and will secure your reservation with a free cancellation. Talk about stress free. They are the only site we use. Love it ,love it,love it. Keep up the good work . Kolin

30 August 2021
Unprompted review

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