At the time of writing - Order placed on 26th June. Received comms on 6th June stating error with order and order hasn't shipped unless I pay an extra amount. Telephoned me with automated pa... See more
Company replied
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See what reviewers are saying
Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... See more
Company replied
Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... See more
Company replied
Ordering from Autopartspro for me was a risk at beginning because I did not know the firm. Once I ordered I find them very professional. My package was visible online from the day it was sent to me. O... See more
Company replied
Company details
Written by the company
Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices
Contact info
United Kingdom
- trust@autopartspro.co.uk
- autopartspro.co.uk
3.8
Great
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stay clear
If you're in the trade stay clear of this company if you want parts fast! 2 weeks to pack and post 2 thrust washers and to top it off they use evri so god knows if it will ever turn up!......stay clear
14 January 2025
Unprompted review
Reply from Autopartspro - Great Britain
Hi Ben! We apologize for any inconvenience caused. The standard order processing takes up to 48 hours, and delivery takes 4-6 business days. However, there are occasional delays. For our part, we are doing our best to expedite the process. If we can help you in any way, please contact us at trust@autopartspro.co.uk. Best Regards, Your Autopartspro Team
The whole experience was good from…
The whole experience was good from start to finish , will definitely be using them again
20 January 2025
Reply from Autopartspro - Great Britain
Hello William!
Thank you for your positive feedback!
Best regards,
Autopartspro Team
Happy customer
The required parts were delivered promptly, whole process was an easy transaction. From selecting what was required through to delivery.
I will definitely continue to use Autopartspro
25 September 2024
Reply from Autopartspro - Great Britain
Hello Joe!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AutopartsproTeam
Very fast delivery of my part
Very fast delivery of my part, I have ordered on the 15th July and received my item on the 20th, I didn't expect it to come so soon.
20 July 2024
Unprompted review
Reply from Autopartspro - Great Britain
Hello!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
AUTODOC Team
Reply from Autopartspro - Great Britain
Hello Henry!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Autopartspro Team
Reply from Autopartspro - Great Britain
Hello Andre!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Autopartspro Team
very good web site enabled me to get…
very good web site enabled me to get the correct parts.very good price.
well imformed about delivery.
parts arrived on time
21 June 2024
Reply from Autopartspro - Great Britain
Hello Alan!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team
Reply from Autopartspro - Great Britain
Hi! Thank you for your positive rating! We are glad that you were satisfied with our services. We appreciate your opinion and will try to improve our service even more.Best regards, AUTODOC Team
Quality and service
I ordered a pair of struts for the car which were delivered on time.They were very well packed and top quality.The fitted perfectly.Excellent service.
25 April 2024
Reply from Autopartspro - Great Britain
Hello Pratap !
We want to thank you for your time and positive feedback!
Best regards,
Autopartspro Team
You have not delivered the parcel
You have not delivered the parcel, you say you have but you lie. I have not got the parcel, and have not signed any thing.
I have CCTV that proves your driver has not been here.
You are rubbish
17 May 2024
Reply from Autopartspro - Great Britain
Hello, We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, autopartspro Team
Reply from Autopartspro - Great Britain
Hello, We're incredibly sorry about your disappointment with our service. Please remember that we deliver goods from Germany, so it takes longer than from your local store. We deeply appreciate your understanding and patience. Please be informed that our quality control manager will get back to you in the shortest term. Best Regards, AutopartsproTeam
Straight forward purchase and delivery
Straight forward purchase and delivery. Value for money
17 April 2024
Reply from Autopartspro - Great Britain
Hello!
Thank you very much for your time and appreciation.
Best regards,
Autopartspro Team
Parts arrived promptly and were as…
Parts arrived promptly and were as described! I was kept informed at their progress at all stages.
29 March 2024
Reply from Autopartspro - Great Britain
Hi! Thank you for your positive rating! We are glad that you were satisfied with our services. We appreciate your opinion and will try to improve our service even more.Best regards, autopartspro Team
Reply from Autopartspro - Great Britain
Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
AUTODOC Team
Quality Car parts at an excellent price.
13 March 2024
Reply from Autopartspro - Great Britain
Hi there Peter!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro Team
Reply from Autopartspro - Great Britain
Hello David!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Reply from Autopartspro - Great Britain
Hello!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Autopartspro Team
Reply from Autopartspro - Great Britain
Hi there!
Thank you very much for your time and appreciation.
Best regards,
Autopartspro Team
Fast service with a great amount of…
Fast service with a great amount of available parts.
21 February 2024
Reply from Autopartspro - Great Britain
Hello David!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro Team
Did the job just work fine
20 February 2024
Reply from Autopartspro - Great Britain
Hello Richard!
Thank you for your positive feedback!
Best regards,
Autopartspro Team
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