Automotive Superstore Pty Ltd Reviews 

1,593
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive pricing and the impressive speed and efficiency of the delivery service. Many people found the ordering process straightforward and easy, appreciating the ability to quickly find and purchase the parts they needed. Reviewers also noted the high quality of the products received, often matching descriptions and performing well. However, some customers also noted issues with order processing and communication, experiencing delays or difficulty getting updates on existing orders. A few other people also felt that the website's product compatibility tools were sometimes inaccurate, leading to incorrect part orders and additional costs.

What people talk about most

Product

Customers had ambiguous experiences with product quality and availability, with many praising the great... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease and speed of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick delivery times... See more

Price

Users describe positive interactions with price, frequently highlighting the great value and competitive... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use for finding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,593)

200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value and speedy delivery

The website was quite easy to use and the product I wanted was available at a good price. I received it the following day - very impressed with how quickly I received it.ceived

14 April 2026
Unprompted review
Rated 2 out of 5 stars

Ordered Parts for my Car.

Ordered Parts for my Car.

The timeline for delivery was the same day they shipped the item.

not enough customer service effort is put into this, unfortunately i can tell the emails are from the same person but not the same email, strange and shady behavior, but in the past the store had been a really good place to purchase from.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT use this company

DO NOT use this company, they sell you an item and when its faulty they make every excuse under the sun to not exchange it, dragging it out and leaving you off the road for weeks and weeks even once the item has been returned.
A truly awful company , STEER WELL CLEAR

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I Ordered a Ryco Z586 Fuel Filter for…

I Ordered a Ryco Z586 Fuel Filter for my V8 Commodore
and received it the very next day via Australia Post express delivery
I was amazed at the speed and efficiency , I would not hesitate to recommend this company to anyone looking for quality auto parts

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly people n environment

Very friendly people n environment. The service is very down-to-earth n efficient and I am always well informed of my parts situations. Most of the times it's ready for me to picked up👍. Thanks

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic!

Team,

This is the best service I have ever experienced!
The whole ordering process was easy, the updates and accuracy of those updates, has been next level! Even our delivery lady was lovely. Product was packed really well and secure.
Thank you so much!
Ash 😀

9 April 2026
Unprompted review
Rated 5 out of 5 stars

All went very well

All went very well. The communication was good. My only difficulty was completing the order when I had forgotten my password.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Super...Store

Very easy to find the product(s) I wanted, order them and receive confirmation of order, and in process. I like using PayPal Pay in 4 too, and there were a range of payment options. All too easy ;-D

28 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look