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Company details
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Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+
Contact info
2H Hudson Avenue, 2154, Castle Hill, Australia
- 1300 889 116
- https://automotivesuperstore.com.au/contact/
- automotivesuperstore.com.au
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Hasn’t replied to negative reviews
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Ordered DBA rotors
Ordered DBA rotors front and back for my car. Took about a week to come in a very happy.
Fantastic company to order from parts…
Fantastic company to order from parts are exact fitment an super fast delivery very happy with there service an easy website to navigate
V Good discounted price with a quality…
V Good discounted price with a quality brand )bosch) for wipers . Not seen for sale on others like ebay.
Received from Aust Post (my choice x cost) but next time might go with their suggestion of deliverer.
Wipers were exact to size which I have had other thats not always the case. Appear to match OE
Not used yet
Pioneer 9” head unit
Automotive Superstore is always great to deal with. Excellent communication throughout purchase and delivery with regular updates and of course top quality products
The item I ordered and received was of…good quality and high standard.
The item I ordered and received was of a high standard and exactly what it was said to be.
It was also cheaper than anywhere else I found.
Questions were promptly answered and…
Questions were promptly answered and ordering was an easy process.
easy to navigate website
easy to navigate website, with competitive pricing.
extremely quick delivery
Unreliable online ordering system.
It took me four goes to get my transaction through yours online system. I need some work to get it to be seamless.
Easy to Navigate the site
Easy to Navigate the site, order and make payment
The speed in processing my order to…
The speed in processing my order to ship out via Australia Post Most impressive.
Do not recommend at all
DO NOT recommend this company to anyone, they are scammers. They are quick to grab your cash and then sell you faulty or incorrect items. Not to mention heaven forbid you want to return the item there is no customer service at all, all communication is done via email and it often takes them days to respond. AVOID. AVOID. AVOID. There are better stores down the road within walking distance
Don’t waste your time
Don’t waste your time.
I purchased a full sound system for my car, all items listed “in stock”
They say dispatch time is 1-3 business days. So I emailed after the 3 business days, got a generic message response from a sales representative (Guy Davies) basically saying “yep your order is all good, it should be sent this afternoon“.
It became apparent that the sales person didn’t actually check on the order or do the bare minimum because the following day I got a email stating that an item they sold me has actually been discontinued.
When I questioned to why this wasn’t pick up on the day prior I got a response from another sales representative (Mikko).
Saying we are trying to work with management to see what we can do.
At this point it was about a week after I purchased my order.
Mikko come back with the options refunding the money for the item they sold me but didn’t have or I could pay more money for the item they did have, but they gave me a “discount” for their stuff up.
I paid this instantly when informed of the amount owing.
I was told it would be sent express within 1 - 2 business days. That was over two business days ago.
Don’t give timelines if you clearly can’t follow them.
So I initially made the order on 3rd of September two weeks ago and it still hasn’t been sent.
Quality parts and service
High quality parts from reputable brands at very good price. Postage costs and time delivered was impressive.
First Stop when shopping for Automotive products, the competitive Pricing I've found excellent I compared Supercheap sale price structure. The fact I placef my orders "speaks" volumes.
I have had nothing but positive outcomes with my dealing with Automotive Superstore.Their service team members are exceptional with following up thr inquiries that come across the " Service"desk.The team would be the envy of the trade completion.....Well Done ✔️
Ease of use easy to find products just…
Ease of use easy to find products just waiting to rate delivery
Great range of high end products
Easy to find the products I wanted and the order process was simple
Easy and great prices. Especially with the sale prices
Easy to find parts, however the brake pads could have list which diameter brake rotors they fit as there are 2 sizes for my car. Otherwise, easy, fast and a great selection
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