Automotive Superstore Pty Ltd Reviews 

1,595
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the consistently affordable prices available across a very wide selection of automotive parts. Consumers also find the online ordering process extremely smooth and always appreciate receiving genuinely helpful support from the team when searching for items. Some reviewers were not happy with unexpected delays in shipping or unusually long order processing times that significantly slowed down their urgent vehicle repairs. A few other people also felt that the online website compatibility tools sometimes caused frustrating issues with receiving incorrect components or handling difficult returns.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions on quality and... See more

Order

Consumers find order experiences to be mixed, with differing opinions on the process. While many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great values and competitive costs... See more

Website

Users describe ambiguous interactions with website, showing mixed opinions regarding usability and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(1,595)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

V Good discounted price with a quality…

V Good discounted price with a quality brand )bosch) for wipers . Not seen for sale on others like ebay.
Received from Aust Post (my choice x cost) but next time might go with their suggestion of deliverer.
Wipers were exact to size which I have had other thats not always the case. Appear to match OE
Not used yet

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not recommend at all

DO NOT recommend this company to anyone, they are scammers. They are quick to grab your cash and then sell you faulty or incorrect items. Not to mention heaven forbid you want to return the item there is no customer service at all, all communication is done via email and it often takes them days to respond. AVOID. AVOID. AVOID. There are better stores down the road within walking distance

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time

Don’t waste your time.

I purchased a full sound system for my car, all items listed “in stock”

They say dispatch time is 1-3 business days. So I emailed after the 3 business days, got a generic message response from a sales representative (Guy Davies) basically saying “yep your order is all good, it should be sent this afternoon“.

It became apparent that the sales person didn’t actually check on the order or do the bare minimum because the following day I got a email stating that an item they sold me has actually been discontinued.

When I questioned to why this wasn’t pick up on the day prior I got a response from another sales representative (Mikko).

Saying we are trying to work with management to see what we can do.

At this point it was about a week after I purchased my order.

Mikko come back with the options refunding the money for the item they sold me but didn’t have or I could pay more money for the item they did have, but they gave me a “discount” for their stuff up.

I paid this instantly when informed of the amount owing.

I was told it would be sent express within 1 - 2 business days. That was over two business days ago.

Don’t give timelines if you clearly can’t follow them.

So I initially made the order on 3rd of September two weeks ago and it still hasn’t been sent.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

First Stop when shopping for Automotive products, the competitive Pricing I've found excellent I compared Supercheap sale price structure. The fact I placef my orders "speaks" volumes.

I have had nothing but positive outcomes with my dealing with Automotive Superstore.Their service team members are exceptional with following up thr inquiries that come across the " Service"desk.The team would be the envy of the trade completion.....Well Done ✔️

5 September 2025
Unprompted review

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