Auto Lines Australia Reviews 190

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as great and functioning well. Many people also highlight the fast delivery and efficient service, noting that items arrived quickly and as expected. The overall purchasing experience is frequently praised for being smooth and satisfactory. However, some customers also noted issues with the delivery service, experiencing delays or problems with tracking. A few people mentioned receiving products that were already registered or required additional parts, leading to some inconvenience.

What people talk about most

Product

Consumers have mixed feelings about the product. Many reviewers express satisfaction, praising the product's... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the quick delivery times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well

Rated 5 out of 5 stars

Providing clear description about product and knowledgeable advice from support team. Highly recommended products and service provided.


Company details

  1. #2 of 2 best companies in Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

4.0

Great

TrustScore 4 out of 5

190 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Misrepresentation

Product is advertised in stock, but hasn't shipped in over a week.
I have received notification from Australia Post that an Express Post shipping label was created on Friday night, 4 days after order. As of Tuesday, Aus Post still haven't received it.
The item is still listed as in stock on the website. If it's in stock, why hasn't it shipped yet?
I don't believe the item is in stock. Had I known that it wasn't in stock I would not have ordered it from AutoLines.
I will never order from them again.

29 October 2024
Rated 5 out of 5 stars

Great piece of equipment.

Great piece of equipment, identified the faults, the parts at fault in 2 of my vehicles and cleared them, it's worth every cent of the purchase price.

7 October 2024
Rated 5 out of 5 stars

Excited to try it out!

Product had great reviews and indicated really good range of features at a very competitive price. I hope it will help me trouble shoot fault messages on my Land Rover Discovery.

1 October 2024
Rated 1 out of 5 stars

You havn't sent my order as promised

You havn't sent my order as promised. Youhavn't even took the time to answer my email. Australia post send the parcel back to you because a lack of postage paid by you. the worst is that you slipped up and I lost a customer. Sorry, but I will never buy from you again. Zac.

5 September 2024
Rated 5 out of 5 stars

This amazing team of people delivered…

This amazing team of people delivered on the product that I received.
It was express shipping, and was delivered within 3 days.
The quality of this product has accomplished what I was working on and had shown my issues right away.
Also entirely greatful it wasn't a fake page! As online shopping can be scary.
But instead of being messed around they delivered.
Honestly very greatful.

19 August 2024

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