Easy to find compatible parts (although you should definitely double check before ordering), good prices compared to local stores. The items arrived at my house 4 days after ordering. Shipping was a b... See more
Company replied

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Easy to find compatible parts (although you should definitely double check before ordering), good prices compared to local stores. The items arrived at my house 4 days after ordering. Shipping was a b... See more
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As the owner of an uncommon car type, I found everything I was looking for! The salespeople were helpful and patient in helping me choose the right parts! Unfortunately, the shipping costs are very hi... See more
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It was not the first time I used Autodoc to order parts for my car, and it definitely won't be the last. The price of the products was correct. The products were exactly what I ordered and were deli... See more
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Packages arrived with any problem (Windscreen wipers and motor oil.) I ordered via Android App. The method, the communications, delivering were good, fast. This was my first order from AUTODOC.
Company replied
Written by the company
Az AUTODOC Európa első számú online autóalkatrész áruháza. Osztozunk az autók iránti szenvedélyében, és segítünk pénzt megtakarítani az autójavításokon.
Autodoc AppAmiről ismertek vagyunk:
Ügyfélközpontú megközelítésünk. Ügyfélszolgálatunk képzett szakemberekből áll, akik 23 nyelven beszélnek, és mindig készen állnak, hogy bármilyen módon segítsenek.
Piaci méret és hatókör. A piacon töltött 17 év alatt 27 európai országban 13 millió elégedett ügyfelet szereztünk. Naponta több mint 35 000 rendelést szállítunk.
Termékkínálatunk. Több mint 4 millió terméket kínálunk, több mint 166 autómárkához, világhírű gyártóktól.
Megfizethetőség és költségelőnyök. Az AUTODOC egy online platform, amely korrekt árakat, valamint számos különleges ajánlatot és akciót kínál.
Többplatformos szolgáltatások. Az ügyfelek gyorsan és egyszerűen kereshetnek autóalkatrészeket mind a weboldal, mind az alkalmazás segítségével. Győződjön meg róla saját szemével, milyen költséghatékony és kényelmes lehet az autóalkatrészek vásárlása.
Szakértelem autójavításban. Több mint 3000 autóalkatrész-csere útmutatót talál YouTube-csatornáinkon.
Forduljon hozzánkHungary
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It was fast, cheap, and had a lot of choices, which made it easy for me.We will contact your team again for the auto parts we need. I wish your team success, thank you.

Reply from AUTODOC - Hungary
On April 8, 2026, I ordered and paid for a generator from your company (Order No. 164844482). On April 9, I received a notification from DPD stating that the package had been dispatched to me. Since the tracking information did not change, I contacted customer service several times.
On April 10, a lady speaking in English informed me that the package had been successfully collected and that delivery was expected on April 15. However, the tracking information still showed no movement, so I contacted customer service again.
On April 15, another representative informed me that on April 10, for some unknown reason, the package had been returned to the warehouse. She was unable to explain the reason. At my request, she sent me an email asking whether I would like to receive the product or request a refund. I confirmed in writing that I still wanted the delivery.
At that point I was understandably quite upset and requested some form of compensation. I have received an offerfor a coupon worth 5500 HUF, and a new order was placed under number 165596746. I would also like to point out that the 5500 HUF coupon offered as compensation is effectively useless to me. Given the experience I have had with this order, it is highly unlikely that I will place any further orders with your company in the future.
Today is April 17, and since I have received no further notification, I contacted customer service again. I was informed that the item I had already paid for was moved between two warehouses the previous day but has still not been dispatched.
We are now approaching the 10th day since the order, and the part has still not been shipped. Every additional day causes extra costs for me, as my mechanic cannot repair my car without the generator I ordered. This situation and the way it has been handled are completely unacceptable.
If I made a mistake of this magnitude, I would at least partially refund the paid amount as compensation. Unfortunately, I do not see much chance of that happening here.
At this point, I am also concerned about whether I will even receive the correct part.

Reply from AUTODOC - Hungary
Big sort of goods. Reasinable prices. In the other hand, searching for special gaskits sometimes not easy.

Reply from AUTODOC - Hungary
It was not the first time I used Autodoc to order parts for my car, and it definitely won't be the last. The price of the products was correct. The products were exactly what I ordered and were delivered within the agreed timeframe.
Thank you!

Reply from AUTODOC - Hungary
It is good that I can shearch for the model of my car and the listed product are compatible for my car.

Reply from AUTODOC - Hungary
I wait 2 weeks to my order and no one knows where's my pack. I ordered it a another company witch send me 2 day after. Now i chat with AI and no cashback. The customer services is terrible. I don't want Jane, Tom or any other AI, i would like to speak a human who can help me...
I do NOT recomend this company!

Reply from AUTODOC - Hungary
Delivery time it's sometimes slow. Ordering big items, they charge twice the price for shipping, what is disgusting. Compatibility of products not precise. Check for yourself on other platforms. Otherwise,fair prices.

Reply from AUTODOC - Hungary
I made a purchase, that could not be found, though the payment was made. No inquiry succeeded. And one day the goods were delivered! Appreciate it very much!

Reply from AUTODOC - Hungary
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