Autoassistgroup Reviews 431

Excellent service from the fitter. Arrived on time diagnostic test showed dpf sensor fault he went and got part and did a dpf clean and left me additive to put in diesel tank when it was down to 1/4 tank. All sorted now. Would highly recommend

Craig was very helpful with explaining the problems on my landrover discovery. He was patient when explaining and went into detail. very helpful and informative I would recommend.

Punctual, efficient & friendly. Fixed the problem swiftly, and also diagnosed another one.

Excellent service the engineer gave a thorough explanation from his diagnostic check after carrying out the DPF clean.

Craig at Auto Assist came out on time, very quickly after the issue was highlighted and he found the issue we had and fixed it. I bombarded him with questions which he happily answered! He said to call him if I have any further questions or concerns. Very happy.

Lewis rang my father (Abdul Said) this morning and came on time whilst doing the job very well.

He checked the car and diagnosed the problem immediately and cleaned the DPF so that the car was back to normal.

I highly recommend to use this company

Craig the mechanic was very helpful. He explained in detail the problem l was having with my Jaguar F Pace.
He told me I don’t need a Premium DPF clean service instead a Trade Clean was sufficient saving me £80

Very impressed with Craig.
Very professional & polite.
Adblue malfunction.
Highy recommended rather than going to main dealership.

I had a yellow triangle warning for the DPF that turned red within 20 minutes and sent my car into limp mode. After finding Auto Assist Group online, I managed to book an appointment within just two working days.

I opted for their premium clean (priced at £429) plus an oil and filter change. Customer service was polite, friendly and really helpful from the start. The technician, Declan, came out to my property and was brilliant — he clearly explained what had happened, what he was doing to fix it, and even shared some useful tips on how to look after my car going forward.
Overall, the service I received was smooth, professional and reassuring — excellent value for what I got. I’d definitely recommend Auto Assist Group to anyone needing reliable mobile diagnostics or DPF help.

The technian arrived at the time he'd agreed.
Examined the car, located the problem.
After he finished he explained what fault entailed and advised me to take it to a diesel specialist to replace the faulty part as it's still under warranty.
The car is running ok now.

Very happy with the service, Adam is really good, an asset for the company. Highly recommended

Craig was polite, great at his job done the job in continuous rain been driving car last four days no problems 😁 I would recommend this company to anyone mark's out of 10 I give them 10, keep up the good work 👍, Paul

On time, great service, very informative.

Just had dpf premium clean. Craig’s done exactly what was supposed to very informative with other bits needing attention and a proper bloke

Very easy to book paid initial deposit and came out 3 days later at our own convenience, was very thorough and very competent at the work completed!

Had dps specialist out for my car was very good new what he was doing very polite would reckon ment

I had my car DPF cleaned today. Great service and Craig was very professional and helpful. Will recommend your services to my contacts.

Booking availability was fairly fast, and the communication from the company was very good. Adam, the DPF guy was very knowledgeable, very helpful and knew exactly what to do to get the job done quickly. 2nd time I’ve used this company (and Adam), and both times the DPF issues have been resolved. The service isn’t cheap, but it’s cheaper than a new DPF and easier and faster than doing it yourself.

Declan, the engineer who came out to clean my DPF kept me totally in the loop, explaining everything he was doing and how some of the fault codes generated and viewed on his diagnostic tablet were only there because of an issue with my coolant pump causing the DPF fault. Declan showed me all the readings indicated on his diagnostic tablet before the clean and told me what they should be after the cleaning. Once the clean was complete the readings were all at the level he said. He was courteous and well mannered throughout.