Very transparent on the Buisness in hand. Made me feel like it was a smart decision to go with Auto Doc. Documentation process Was very fast and easy to fill out. She took her time explaining area’s... See more
Company replied
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See what reviewers are saying
I ordered windshield wipers for an older car. It is great that you just put the plate number and the site finds the proper models that fit. All good. I will definitely return to Autodoc and make... See more
Company replied
Ho acquistato un CBW82001AS Ventilatore abitacolo per chrysler Grand Voyager 2,5 TD del 2008 perché descritto come originale chrysler. Pur non essendolo una volta montato funziona anche se molto meno... See more
Company replied
After been contacted by the support team, I can confirm a good service provided. They are following my case closely to identify the misunderstanding. I have initially low rated Autodoc as per their mo... See more
Company replied
Company details
About AUTODOC - Italy
Written by the company
AUTODOC è il negozio online di ricambi auto n.1 in Europa. Condividiamo la Sua passione per le automobili, aiutandoLa a risparmiare sulle riparazioni auto.
APP DI AUTODOC
SITO WEB DI AUTODOC
AUTODOC CLUB
YouTube
Quello per cui siamo conosciuti:
- Attenzione nei confronti del cliente. Il nostro team di assistenza è composto da professionisti qualificati che parlano un totale di 23 lingue e sono sempre pronti ad offrire il loro aiuto nel miglior modo possibile.
- Scala e portata del mercato. Nei 12 anni di attività sul mercato abbiamo raggiunto 13 milioni di clienti soddisfatti in 27 Paesi europei. Effettuiamo più di 35.000 spedizioni giornaliere di ordini.
- La nostra gamma di prodotti. Offriamo più di 4 milioni di prodotti per oltre 166 marche automobilistiche provenienti da produttori di fama mondiale.
- Convenienza e buon rapporto qualità-prezzo. AUTODOC è una piattaforma online con prezzi equi ed una varietà di offerte e promozioni speciali.
- Servizi multipiattaforma. I clienti possono effettuare la ricerca di ricambi auto in modo rapido e semplice utilizzando sia il sito web che l'app. Scopra personalmente quanto possa essere conveniente ed agevole il processo di acquisto di pezzi di ricambio per auto.
- Competenza nelle riparazioni auto. Potrà trovare più di 3.000 tutorial relativi alla sostituzione dei ricambi auto sui nostri canali YouTube. I tutorial Le consentiranno di effettuare semplici riparazioni in piena autonomia, risparmiando così sulle riparazioni in officina.
Contatti
FAQ
Consegna in Italia
Superando 140,00€ la spedizione è gratuita.
Se l'importo dell'ordine supera 140,00 € (fatta eccezione per la spedizione di merci all'estero e tipi particolari di trasporto - merce di grandi dimensioni e cauzione) la spedizione è gratuita.
Contact info
Josef-Orlopp-Straße 55, 10365, Berlin, Germany
- trust@auto-doc.it
- auto-doc.it
4.7
Excellent
51K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was able to talk to someone directly.
16 December 2024
Reply from AUTODOC - Italy
Hello!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Ciao, Barbara!
Siamo molto contenti a ricevere le recensioni positive dai nostri clienti!
Ti auguriamo buona fortuna in qualsiasi strada presa!
Cordialmente,
AUTODOC Team
Good spares!
18 November 2024
Reply from AUTODOC - Italy
Hello!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Hello Максим!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Hello Awais Muhammad!
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team
Great company
Great company, very fast delivery, attracted many friends to deal with your company
24 September 2024
Reply from AUTODOC - Italy
Hello!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Hello!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Hi Michael!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Hello Singh!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Kit ordinati con pezzi mancanti e merce…
Kit ordinati con pezzi mancanti e merce affidata a corrieri (poste Italia) inaffidabili.
13 August 2024
Reply from AUTODOC - Italy
Hello Manente Giovanni!
We apologize for any inconvenience caused by purchasing our product.
Could you give us a chance to solve this issue?
Our Quality Control Manager will contact you as soon as possible to specify the issue that occurred and help you.
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Hello!
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Best regards,
AUTODOC Team
Good but it can be better.
Parts availability is impressive.
Time of delivery is fair.
Unfortunately, many mistakes from the customer service about the compatibility between VIN numbers (car chassis numbers) and suggested spares.
7 August 2024
Reply from AUTODOC - Italy
Hello!
We recommend that you check the OEN references before placing an order. You can find them in the product description.
Such a check gives you almost 100% guarantee that you are ordering the exact part you need.
If you encounter problems, please send us your car's details (make, model, year of manufacture, VIN/Chassis number) and a list of required spare parts at trust@autodoc.eu.
We will select the best compatible parts for your car.
Best regards,
AUTODOC Team.
Love it this company it more helpful…
Love it this company it more helpful need a lots spare parts and accessories.highly recommend.
2 August 2024
Reply from AUTODOC - Italy
Hello!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team
Best and cheapest online car components…
Best and cheapest online car components store 👍 totally recommend
22 July 2024
Reply from AUTODOC - Italy
Hi Matrescu!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Hello Rogelio!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Velocity and the possibility of turning…
Velocity and the possibility of turning back the wrong item
24 July 2024
Reply from AUTODOC - Italy
Hello!
We want to thank you for your time and positive feedback!
Feel free to contact us if you need any assistance.
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Hi Umberto,
Thank you for taking the time to leave a review of our company. We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Come sempre impecabili in tutto!
8 July 2024
Reply from AUTODOC - Italy
Ciao, Mario!
Ringraziamo per la recensione positiva.
Cordialmente,
AUTODOC Team
Great experience.
Best way to find compatible parts at a good price.
100% worked.
Fast service, Zero erros, Infinite satisfaction!
9 July 2024
Reply from AUTODOC - Italy
Good afternoon! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team
Reply from AUTODOC - Italy
Good afternoon, thank you for your high rating. We are glad that our services were able to meet your expectations. Best regards, AUTODOC Team
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