These pants are pretty awesome for the most part! The only complaint is that they are a little tight around the waist. Also, I wish these pants had pockets so I can put my personal items in. Unfortuna... See more
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Company details
Written by the company
Authentic goth is an inclusive brand inspired by the reals of darkness with a strong focus on sustainability, authenticity and individuality.
Contact info
71-75 Shelton street, Covent Garden, WC2H 9JQ, London, United Kingdom
- authentic.professionel@gmail.com
- authenticgoth.com
Replied to 12% of negative reviews
Typically replies within 24 hours
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Great product
The entire experience was amazing!
The entire experience was amazing!! The response time was great and almost instantaneous. I got the products within a timely manner for how far away they were coming from. Everything was exactly as pictured and fit even better! 10/10 and will be ordering again
The thing i orderd in july has not…
The thing i orderd in july has not showed up yet. Do i even get it?? I am starting to think that it never comes……
Got a refund without too much of a fuss.
There was a miscommunication involving foreign exchange rates and I spent more than I had intended. I was given a full refund at my request when I explained the situation.
Bought a dress a while ago
Bought a dress a while ago, and it's 5/5. Quick delivery and the dress was just perfect
Very nice
Until now i have bought 2 pices and I really like them. The Team also was very nice to me. Looking forward for more
Pretty good
I'd give 5 but the pinafore I ordered is super crinkly other than that I love my top and my pants I wear both all the time
I now know to go a little bigger in pants but I don't mind them being snug
Very disappointed
Very disappointed. I ordered shoes and a dress and the dress was different than what I ordered. I was offered an ambassadorship to purchase those items and was treated rudely when I addressed the issue. I was told to model the dress anyways and that after that they'd determine if it was wrong or not. I offered to show the dress instead, stating I didn't want to model if it WAS the wrong dress. I was unfollowed and never answered. It was completely unprofessional and frustrating, given that the dress I received does NOT fit me so I can't even wear it.
Incorrect order with no refund/correction
Did not receive correct order even after contacting these sellers and being promised my purchased items. Don’t shop here cute stuff but does not care for customers
The quality of the pieces i ordered was veeeeeryyy GOOD 🔥
i liked your whole service , your store is so amazing i like every piece there , the traitement is also good and aporeciated , thank you ❤️
I like so much the clothes
Their service is amazing
Their service is amazing! I love their clothes and their new arrivals are drop dead gorgeous and to die for! Keep up with the good work!
Just not happy
1- You team to looking for and searching for ambassadors does an amazing job and is very respectful and I was happy to join.
2- I was sad to see that even though I had measured myself correctly, the product that arrived was still to small? Then of course I look on the web site to see how can I exchange this product only to learn that you dont do that for those that have or need a different size.
3- For the amount I spent, I felt that the clothes where of a sub-standard product.
In conclusion, I feel that your products are over priced, the material is sub standard and not sized correctly. I will more then likely never by from you again.
Thank you for this opportunity, wishing you the best
Love everything
Love every order I've ordered, my favorite is the skirt I got super cute. Can't wait to order something next month 😊
High Prices but Amazing Quality
The prices are a bit too high but the quality is awesome. Can’t wait to save up for another purchase.
Never received my product
Never received my product. But was charged on my credit card. Never received a refund for lost item.
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