Austen & Blake - Cork Reviews 23

TrustScore 4.5 out of 5

4.6

Saint Patrick's Street 22, T12 W13C Cork, County Cork, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Found the perfect oval diamond ring for my girlfriend at the Austen and Blake store in Cork city. The staff were so wonderful and helpful in general and with regards to all the little details. We are... See more

Rated 5 out of 5 stars

We designed my bespoke wedding ring with Natalee in the cork store. We had a fantastic experience and felt the team went above and beyond to design my dream ring. Would highly recommend. Great service... See more

Company replied

Rated 5 out of 5 stars

I had such a great experience working with Alexander in cork to find the perfect engagement ring. From the start, he made sure I understood everything I needed to know—from diamond cuts to differe... See more

Company replied

Rated 5 out of 5 stars

Was such a pleasant experience. No stress, and not overwhelming whatsoever. I found Alexander very patient and extremely helpful, thank you so much for finding my dream ring with me!

Company replied


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

Written by the company

Find Us Our elegant showroom at 22 St Patrick’s Street, in the heart of Cork’s vibrant shopping district, offers a welcoming and stylish space to explore our collection of fine jewellery. All of our jewellery is individually made to order so that it’s unique to you. Whether you're looking for a custom-made engagement ring, a bespoke design that brings your vision to life, or a beautifully handcrafted piece from our collection, our Jewellery Experts are here to share their knowledge and guide you every step of the way. Located on one of Cork’s premier retail streets, our showroom is easily accessible – just a five-minute walk from Parnell Place Bus Station and ten minutes from Kent Railway Station. Visit us to experience personalised service in a relaxed and luxurious setting.


Contact info

  • Saint Patrick's Street 22, T12 W13C, Cork, County Cork, Ireland

  • +353212355923

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience

Great experience, Christine was very accommodating.

17 March 2026
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Olufemi,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Christine!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Rated 5 out of 5 stars

Fantastic bespoke service

We designed my bespoke wedding ring with Natalee in the cork store. We had a fantastic experience and felt the team went above and beyond to design my dream ring. Would highly recommend. Great service and pricing

4 August 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Hazel,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Natalee!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Austen & Blake Customer Service

Rated 5 out of 5 stars

Natalee was amazing

Natalee was amazing, gave great advice and I am thrilled with my ring!

2 August 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

 Dear Orla,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Natalee!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Austen & Blake Customer Service

Rated 5 out of 5 stars

Dealt with a Christine and had a really…

Dealt with a Christine and had a really good chat about stone size, quality and make. Got a lovely custom ring with a beautiful stone.

31 July 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

 Dear James,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Christine!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Austen & Blake Customer Service

Rated 5 out of 5 stars

Found the perfect oval diamond ring for…

Found the perfect oval diamond ring for my girlfriend at the Austen and Blake store in Cork city. The staff were so wonderful and helpful in general and with regards to all the little details. We are both delighted having now just got engaged. Would highly recommend.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience in Austen and Blake…

Great experience in Austen and Blake Cork . Natalee guided me from the very beginning resulting in creating the perfect ring !. Couldn’t recommend Austen and Blake more .

7 June 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Thank you for the fantastic review, Ben!

We’re thrilled to hear that Natalee helped you create the perfect ring.

Your recommendation means a lot to us

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal. 

Kindest regards, 

Austen & Blake Customer Service

Rated 5 out of 5 stars

Beautiful diamonds

Christine was amazing. Thank you so much for your patience, advice and kindness. (Cork)

12 June 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Ingrida,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Christine!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Rated 5 out of 5 stars

Recently purchased our wedding bands…

Recently purchased our wedding bands from the Cork store. Fantastic experience, would highly recommend.

13 May 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear John,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Rated 5 out of 5 stars

Fantastic experience

I had an absolutely fantastic experience! The staff were incredibly knowledgeable and extremely professional throughout the entire process. The pricing was excellent, and to my surprise, they even gave me a discount—even though I had already agreed to a higher price. My ring is absolutely stunning, a piece of art! I couldn’t be happier with how it turned out. To top it all off, the delivery was faster than expected. Truly outstanding service from start to finish! Thank you!

17 April 2025
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Sinead,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!


Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Rated 5 out of 5 stars

To get my dream ring within my budget…

To get my dream ring within my budget was honestly so amazing and I still cant believe that its mine! its stunning. We had a lovely experience in Cork and the lady was so so helpful. We ended up getting our wedding bands there too!

1 March 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Emma,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Rated 5 out of 5 stars

Laura was very kind and helpful with…

Laura was very kind and helpful with helping with the ring choice. She has showed many of them and had good knowledge on all of them. Was a pleasure to work with. Would reccomend

22 February 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Filip,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Laura!



Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Rated 5 out of 5 stars

Simple and great

Had a great experience previously with Alexander getting a wedding band for my wife. He made the whole process simple and easy, would highly recommend to anyone.

16 February 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Diarmuid,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Alexander!



Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Rated 5 out of 5 stars

The best experience

Natalee was amazing in guiding and helping me with my dream ring. She was so attentive, patience and spoke me through everything with such care. I’m delighted for finally picking my engagement ring.

22 March 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Orlaith,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Natalee!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Rated 5 out of 5 stars

Absolutely great service and so helpful…

Absolutely great service and so helpful and thoughtful throughout the whole process. Would 100% recommend

22 March 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Shane,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Rated 5 out of 5 stars

5 star

Brilliant experience with Natalee in Cork Branch today. Super helpful in finding the perfect ring 💍❤️

16 March 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words. We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Natalie!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Rated 5 out of 5 stars

Was such a pleasant experience

Was such a pleasant experience. No stress, and not overwhelming whatsoever. I found Alexander very patient and extremely helpful, thank you so much for finding my dream ring with me!

15 March 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Serena,

Thank you for taking the time to review your experience with us, we appreciate your kind words. We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Alexander!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Rated 5 out of 5 stars

Above and Beyond Expectations

Had an absolutely wonderful overall experience working with Alexander & Laura. They made it easy and kept me updated throughout the entire process. Could not recommend them more!

8 February 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear John,

Thank you for taking the time to review your experience with us, we appreciate your kind words. We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Alexander and Laura!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience. Christine was so helpful and I couldn’t be happier! Would highly recommend to anyone looking for amazing quality and a friendly and professional service!

13 February 2025
Unprompted review
Austen & Blake - Cork logo

Reply from Austen & Blake - Cork

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words. We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Christine!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

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