My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more
Company replied
SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you c... See more
Company replied
Fantastic service! We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong... See more
Company replied
What a find! Can entirely resonate with the other reviews. I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site... See more
Company replied
The UK's leading retailer of Australian boot brands including Blundstone, Redback and Rossi. We provide real people on the end of the phone, waiting to treat you to the kind of customer service that used to be common, but which is now elusive.
PO Box 127, NP25 9BD, Monmouth, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional.
The whole experience has been seamless from beginning to end. They cannot do enough to help you and are always keeping you updated with where they are in relation to your enquiry.

Reply from AussieBoots - Shoeland
Fantastic service!
We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong size, they again were great at providing help and processing the return quickly. I'd highly recommend.

Reply from AussieBoots - Shoeland
What an amazing company to deal with. I ordered some boots and whilst they didnt fit , ( Gutted) the customer service is phenomenal. I returned boots and on the same day they were refunded. A lovely email came with it. A fab company and I will be back to see if there is anything else that many work.

Reply from AussieBoots - Shoeland
Such a great experience ordering from Aussie Boots! Sarah called me with a question about a pair of boots which was in stock and sent me pictures of them which was very helpful. We ordered the wrong size so had to do a return and reorder. All of this was smooth and trouble free. Will definitely order from Aussie Boots again!

Reply from AussieBoots - Shoeland
SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you choose the right size and the care and cleaning guides are very thorough. Loved the little sweet treats in the box too, thank you!

Reply from AussieBoots - Shoeland
I love these guys! I ordered a pair of black Blundstone 558s. They were about £20 cheaper than the actual Blundstone site, and came on Wednesday (with free post & packaging) after ordering on a Sunday night. The boots are beautiful and exactly as described - couldn't be happier! Thank you!

Reply from AussieBoots - Shoeland
Zeer goede customer service! Prettige communicatie

Reply from AussieBoots - Shoeland
Ordered my Blundstone 192 boots on Tuesday evening and arrived Thursday afternoon. My 1st purchase through Aussie Boots and it has been a seamless process. Great communication 5 star service highly recommended 👌 Loved the Galaxy Minstrels inside the box nice little touch that gets my vote thank you.

Reply from AussieBoots - Shoeland
What a find! Can entirely resonate with the other reviews.
I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site than what I’d found in store!
And to top that off, the boots arrived within three days of ordering, in plastic free packaging, with a note about the history of the brand, and a little sweet treat.
This small company is running rings round their competitors when it comes to a positive and impactful customer service!

Reply from AussieBoots - Shoeland
Speedy delivery, easy exchanges and the best customer service I've received in such a long time. The personal touch makes all the difference. Would highly recommend Aussie Boots.

Reply from AussieBoots - Shoeland
This wasn’t my first purchase and definitely not the last. This shop went out of their way to help me get my boots in time for my holiday. They stayed in contact throughout the process too. Such impressive care and attention.

Reply from AussieBoots - Shoeland
I have ordered from AussieBoots multiple times and I am always impressed by their service. Very friendly and knowledgeable.

Reply from AussieBoots - Shoeland
Top service from Aussieboots! Thanks again chuffed with my Rossi boots 👍

Reply from AussieBoots - Shoeland
AussieBoots have been brilliant to deal with. Very helpful advice before ordering and excellent customer service after I received my boots. I will be back when my boots need to be replaced!

Reply from AussieBoots - Shoeland
Just received a pair of Blundstone 585 boots from Aussie Boots, and they're perfect.
Small independent business that does the hard hards to ensure 100% customer satisfaction, also their customer service is second to none.
I will definitely be buying from Aussie Boots again when I need shodding👍

Reply from AussieBoots - Shoeland
Speedy delivery, great comms and even some Maltesers in the box!

Reply from AussieBoots - Shoeland
I was ordering some boots for my Father in Law, he is a farmer in East Sussex, and I found AussieBoots online. I bought a pair of Redbacks for him, he was very pleased with them, we bought some before lockdown and I've just bought a replacement pair. On both occasions the service has been excellent I spoke to Rachel and Sarah and they were both efficient, helpful and personable throughout. I could pick up the phone to them or email them. The boots were reasonably priced and there was a treat enclosed. Thank you. Ben

Reply from AussieBoots - Shoeland
Wanted to buy some Blundstone boots, and came across this website - the price was better than buying direct from the brand, so i opted to order. I bought 2 pairs in different sizes and colours to see what would be best. Delivery was on time and well packaged, with a little treat inside too, which was a nice touch. I returned both pairs, to exchange one for the size i needed and get a refund on the other pair. Within 24 hours, the company notified me by email with details of the refund and exchange. The communication was from a real person, not automated, and was helpful, friendly and informative, which i appreciated as a rare and valuable experience from an online retailer.

Reply from AussieBoots - Shoeland

Reply from AussieBoots - Shoeland
I'd been eyeing up Blundstone boots for a while, and I saw on the official website that AussieBoots were a verified retailer. They said to get in touch if I was unsure about size, so I did, and they were incredibly quick to respond.
I then ordered 2 pairs in 2 sizes and styles. I preferred one style but needed the next size up, and again their customer service were super quick in advising me on next steps. Sent both pairs back, was refunded for the one promptly and they shipped out the new size right away. They've arrived and are spot on!
Added little bonus is I got some choccies in every box! Such a small detail, but a nice touch. Would absolutely order from this company again, and would recommend them to anyone looking for the specific shoe brands they sell. You can really tell they care about what they're selling, and their customers, and that's just sadly so rare nowadays.

Reply from AussieBoots - Shoeland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.