Aus Finance Reviews 15

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service....yet again

I have used Aus Finance for the last couple of years now and during this time I have acquired new loans and carried out refinances with broker Victor Lagos.

I have recommended a few people to Victor and Aus Finance and all of them have not been disappointed with the level of service they have received.

Victor is extremely competent and knowledgable as a broker. We have just finished another refinance with Victor which he has completed seamlessly.

Amazing service as always with the clients best interests at heart.

Thank you Victor and Aus Finance!

5 June 2020
Unprompted review
Rated 5 out of 5 stars

Made it quick and easy

Tommy from AusFinance listened to what we needed, answered our many questions as first time buyers, and then sourced the best loan for us. Best of all, he did it in record time so that we could move into our lovely new home quickly. Thank you! Would definitely reach out to AusFinance for our next transaction down the track.

29 March 2019
Unprompted review
Rated 5 out of 5 stars

Very Happy with the support and service I received at Aus Finance

I was fortunate to have had Victor Lagos work with me throughout the entire home loan process. Victor was an absolute gem right from the start. What could have been a very confusing procedure, was made a lot easier by his professionalism, dedication and his honest and transparent communication. I can't recommend him highly enough to anyone looking to finance a home. Thank you Victor, for making my dream become a reality.

27 June 2018
Unprompted review
Rated 5 out of 5 stars

Just fantastic!

Our initial request was to refinance our home to a lower interest rate and added an extra redraw for home renovations and a brand new car.
The process of gathering our documents was so easy to compile through their system. We were able to upload all our personal documents which were encrypted so our personal data was safe and secured. We didn’t have to see him personally everything was done online; most communications were done via email and over the phone.
Victor was able to attain us lower interest rate of 3.64% which equates to saving us over $60k over our loan term period and now our repayments are even lower.
He was so professional and diligent and achieved what we were after. We highly recommend him to anyone looking to Refinance, get a better deal on a lower interest rate and repay your home sooner!

2 May 2018
Unprompted review
Rated 5 out of 5 stars

Smooth Sailing

Tommy and the team at AusFinance were fantastic in helping us into our new home. At what can be a stressful time, Tommy took the time to sit down with us, explain our options make sure we understood and put us at ease. We had some challenges, as the settlement date on our new home was earlier than than we could negotiate on our old home, but Tommy and the team moved heaven and earth to make sure we could get into our new home stress free. We will be using AusFinance in the future.

23 March 2018
Unprompted review
Rated 5 out of 5 stars

Testimonial Jan 2018

Right from the get go Tommy was engaging and personable, making him incredibly easy to work with. He was readily available to support my search for an investment property, and was able to adapt his knowledge and experience of the market in meaningful ways to help me best understand the refinancing process. I’m very pleased with his professionalism, efficiency and empathy, which he used to buffer me from what could be stressful situations.
F.Ng

5 January 2018
Unprompted review
Rated 5 out of 5 stars

Love their work!

Very personal in their approach and very easy to work with! Thank you so much for the hard work guys! Appreciate it!

21 November 2017
Unprompted review
Rated 5 out of 5 stars

In our experience before AusFinance …

In our experience before AusFinance buying a property was a very complex process and the banks simply did not care about our requests.
However, with AusFinanace the buying process was very easy. We just bought our 2nd property in less than 2 years! Our dreams are coming true now.
Many thanks, Tommy and the whole team!
Cheers
Mauricio and Rubi

5 October 2017
Unprompted review
Rated 5 out of 5 stars

Honest and caring

Honest and caring! A first class experience. AusFinance are experts at what they do and incredibly attentive to their customers. Not only will they get you the best deal, but their values of honesty and care will make for a really positive, worry-free experience . I'll definitely be using them again!

11 June 2017
Unprompted review
Rated 5 out of 5 stars

Best Mortgage Broker Award goes to

My husband and I found Tommy after a recommendation from a friend of a friend and boy are we glad that we did. We were in a very complicated financial position and needed lots of help and assistance in rectifying it. Tommy really listened to our concerns with no judgement and went about finding a solution.

He has won lots of awards in the Banking and Financial Industry and with very good reason, you will not find better.

10 June 2017
Unprompted review
Rated 5 out of 5 stars

Easy, Painless & A Great Rate

Highly recommend using this team. Unlike our 1st mortgage my wife and I decided to use a broker after real difficulty with our previous bank (CBA). Our rates were far too high and it seemed that the bank was simply not interested in reducing it at all. Even with our new mortgage CBA would not reduce their standard rate without a comparable quote from a competitor.

I would highly recommend this team, l would much rather have a professional broker pushing for our best interests not the banks.

14 November 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look