AURUS Australia Reviews 190

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its prompt delivery service and the high quality of its products. Many people appreciate the ease of ordering and the accuracy of the parts received, often noting that items fit perfectly and worked as expected. Reviewers frequently highlight the excellent value for money and the company's ability to supply hard-to-find spare parts. However, some customers were dissatisfied with specific product issues, such as receiving incorrect parts or items that stopped working shortly after installation. A few other people also felt that certain products, like oxygen sensors or wipers, were defective or performed poorly, leading to disappointment and a lack of response from the company regarding these issues.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Many customers praise the good quality and accurate... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality parts,... See more

Order

People report positive experiences with order. Customers found the ordering process quick and easy, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't comment on the actual product as I have not yet installed it, however, it was delivered quickly and well packaged.

Company replied

Rated 5 out of 5 stars

Company was quick with delivery, reasonably priced and quality product. Very happy with my purchase.

Rated 5 out of 5 stars

Second time I've purchased from you guys. These are way better quality than Wipertech's rubbish. These last for ages. Fast Delivery. I'll be buying again

Company replied

Rated 5 out of 5 stars

Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... See more

Company replied


Company details

  1. #5 of 14 best companies in Auto Parts Store
  2. #2 of 3 best companies in Auto Accessories Wholesaler
  3. #2 of 3 best companies in Auto Parts Manufacturer
  4. #1 of 2 best companies in Auto Parts Market
  5. #3 of 15 best companies in Car Accessories Store
  6. #2 of 5 best companies in Car Equipment Accessories Store

Written by the company

AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

friendly helpful staff

friendly helpful staff. prompt fast delivery

11 August 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Ian,
Thank you for your kind words! We’re glad to hear you found our team friendly and helpful, and that your order arrived quickly.

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Quality parts delivered fast

I recieved exactly what I ordered and it was excellent quality, fit the controller and all worked a charm. Fast turnaround from order to dispatch. Thank team

30 July 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Nic,
Thank you for your wonderful feedback! We’re delighted to hear the part fit perfectly and worked as expected. We appreciate your kind words about our fast turnaround and look forward to helping you again in the future.

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

All Good I’m Happy

All Good I’m Happy

28 July 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Gregory,
Thank you for your feedback! We’re so glad to hear everything was good and you’re happy. At AURUS Australia, we truly value our customers and look forward to assisting you again.

Kind regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Great little water pump

Product was described. postage was fast. and packaging was sufficient.
Thanks

20 July 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Ross,
Thanks so much for your great review! We're glad to hear the water pump met your expectations, and that the fast delivery and packaging were up to standard. We truly appreciate your support and hope to serve you again soon.

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Good product

Good product, highly reccomended.

9 July 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Tuan,
Thank you for your kind words and recommendation! We're happy to hear you’re satisfied with the product. We appreciate your support and hope to assist you again soon.

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Good quality product

Good quality product, fit & worked straight away with no fuss. Excellent pricing. Received it in WA in a very timely manner too.

9 July 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Lenny,
Thank you for the fantastic feedback! We're glad to hear the product fit and worked perfectly right out of the box, and that it arrived promptly all the way to WA. We really appreciate your support and look forward to serving you again!

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Good

Fast, quality

8 July 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Nicolas,

Thanks so much for your feedback! We’ll take fast and quality any day. We really appreciate your support.

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Great product

Great product and easy to use ordering system

30 June 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Craig,
Thanks so much for your feedback! We're glad you liked the product and found our ordering system easy to use — that’s exactly what we aim for.

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Great service

Great service. Prompt delivery.

27 June 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Steve,
Thank you for the kind words! We're pleased to hear you were happy with our service and delivery. Your support means a lot to us!

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Parts as described and delivered…

Parts as described and delivered promptly.

2 July 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Michael,
Thank you for your review! We're glad to hear the parts arrived promptly and as described. We appreciate your support and look forward to helping you again in the future.

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Fast Delivery and good quality wipers

Fast Delivery and good quality wipers, let’s how long the wipers will stand over the years

1 July 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Christovan,
Thanks for your feedback! We're glad to hear you're happy with the fast delivery and the quality of the wipers. We hope they serve you well over time — and if you ever need support, we're always here to help.

Best regards,
The AURUS Australia Team

Rated 4 out of 5 stars

My experience with Aurus was all good

My experience with Aurus was all good, the product and delivery were disappointing.

24 June 2025
AURUS Australia logo

Reply from AURUS Australia

Hi William,
Thank you for your honest feedback. We're glad to hear your experience with our team was positive, though we're truly sorry that the product and delivery didn’t meet your expectations.

We always strive to offer both great service and reliable products, so we’d appreciate the opportunity to learn more and see how we can help. Please feel free to reach out via our website’s contact form — we’re here to assist.

Best regards,
The AURUS Australia Team

Rated 4 out of 5 stars
AURUS Australia logo

Reply from AURUS Australia

Hi Ross,
Thanks for your great feedback! We're glad to hear you’re happy with our product range and pricing. We appreciate your support and hope to see you again soon!

Best regards,
The AURUS Australia Team

Rated 2 out of 5 stars

I have installed the wipers and they…

I have installed the wipers and they give very poor results, lots of streaking? Any clues why?

29 June 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Paul,
Thank you for reaching out and letting us know. We're sorry to hear that you're experiencing streaking with the wipers — that's certainly not the result we aim for.

We’re always happy to help our customers troubleshoot any issues. For the fastest and most accurate support, could you please contact us through the contact form on our website? Our team will look into this promptly and do our best to resolve it for you.

Thanks again for bringing it to our attention — we’re here to help!

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Product as advertised and delivered on…

Product as advertised and delivered on time.

29 June 2025
AURUS Australia logo

Reply from AURUS Australia

Hi George,
Thank you for your review! We’re happy to hear the product arrived on time and as advertised. We truly appreciate your support and look forward to serving you again.

Best regards,
The AURUS Australia Team

Rated 4 out of 5 stars

Prompt service good value for money.

Prompt service good value for money.

15 May 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Paul,
Thank you for your feedback! We're glad to hear you were happy with our prompt service and found good value in your purchase. We appreciate your support and hope to serve you again soon!

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Excellent service

Excellent service , timely and efficient .
Would not be hesitant to make another purchase in the future .

15 May 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Nishan,
Thank you for your wonderful feedback! We're so pleased to hear that you found our service timely and efficient. It means a lot to us that you'd feel confident purchasing again — we look forward to serving you in the future!

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Great fast and hassle free

Great fast and hassle free

9 May 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Michaela,
Thank you for your great feedback! We're glad to hear your experience was fast and hassle-free — that's exactly what we aim for. We appreciate your support and hope to serve you again!

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars
AURUS Australia logo

Reply from AURUS Australia

Hi Nardia,
Thank you for your review! We're happy to hear that your order arrived quickly and as expected. We truly appreciate your support and hope to see you again soon!

Best regards,
The AURUS Australia Team

Rated 5 out of 5 stars

Good quality and as described

Good quality and as described

27 April 2025
AURUS Australia logo

Reply from AURUS Australia

Hi Peter,
Thank you for your kind words! We're glad to hear that the product met your expectations. We appreciate your support and hope to serve you again in the future.

Best regards,
The AURUS Australia Team

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