This is my first time publishing a book. Ruby Miller has been my primary contact with Aurora Writers. Whenever I have become unsure about what comes next in the formatting and proofreading process, re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My contact is Ruby and she has been patient and thorough during this process. I truly appreciate having her take the time to go over everything with me. Being a first-time author, it felt very intimid... See more
Aurora Writers is wonderful to work with! Ruby and her team were polite, patient and extremely helpful as we transitioned through the stages of creation of my children's book. My book is a personal st... See more
It took a threat to get them to disclose their pricing structure. I was also guaranteed store placement in Walmart, Costco, Target, and Barnes and Noble. Because I wouldn't share my IP address I wa... See more
Company details
Written by the company
Aurora writers stands among the leading companies, providing exceptional book publishing services. From fictional novels to autobiographies we offer the services that transform your manuscript into professional work.
Contact info
10001, New York, New York, United States
- +1 (347) 916 7044
- info@aurorawriters.com
- aurorawriters.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aurora Writers Group and Ruby Miller
This is my first time publishing a book. Ruby Miller has been my primary contact with Aurora Writers. Whenever I have become unsure about what comes next in the formatting and proofreading process, responses to my questions have been prompt and thorough. I feel they have done a good job guiding a novice through a new experience.
My contact is Ruby and she has been…
My contact is Ruby and she has been patient and thorough during this process. I truly appreciate having her take the time to go over everything with me. Being a first-time author, it felt very intimidating at first.
5 Stars! Would 6 if that were an option
You pay attention to the writer and do your best to compliment his or her vision. 5 stars!
My ten yeas as caregiver for my father with Alzheimer Disease and my subsequent development of the disease itself changed my life and gave me insight to help others.
Jennifer Bloom and her team worked diligently and effectively to produce my second book, Alzheimer Caregiver (& Victim):Doubly Whammy
Why don't they publish their prices on the website?
It took a threat to get them to disclose their pricing structure. I was also guaranteed store placement in Walmart, Costco, Target, and Barnes and Noble. Because I wouldn't share my IP address I was talked down to. Post your prices and services ON YOUR WEBSITE. Don't make us talk to someone that isn't even capable of telling the truth, just to find out how much it costs.
Praise for a successful project!
Aurora Writers is wonderful to work with! Ruby and her team were polite, patient and extremely helpful as we transitioned through the stages of creation of my children's book. My book is a personal story and Ruby was very considerate of my requests in making it come to life. I encourage anyone ready to finalize a project to call on Aurora Writers, and Ruby, to utilize their resources and guidance.
THESE PEOPLE ARE SCAMMERS!!!
THESE PEOPLE ARE SCAMMERS!!!! DO NOT USE THIS COMPANY!!! I sent them over 100 pages of material and 4 months later they sent me back a 116 page "book" and said "The writer thought that was good enough". The very first words out of my mouth to them were, " I want a book over 300 pages." Its been 3 months since the "book" was complete & I asked for a refund I still have not received.
A Professional and Supportive Publishing Experience with Aurora Writers
Working with Aurora Writers on my book Conservatism in Christianity: Faith, Tradition, and Continuity has been a truly rewarding experience. From the very beginning, the process was organized, transparent, and professionally managed. What stood out most was the clarity of communication and the genuine respect shown toward my vision as an author.
I would especially like to acknowledge Jason Wallace, my Project Manager. Jason demonstrated patience, professionalism, and consistent follow-through at every stage of the project. He ensured that timelines were respected, feedback was addressed promptly, and all production elements—from editing to formatting—were handled smoothly. His responsiveness and willingness to guide me through each phase made the entire publishing journey both efficient and reassuring.
Aurora Writers as a company provided structured support, clear guidance, and a collaborative environment. As an author who values scholarly depth and creative integrity, I appreciated how the team maintained high standards while respecting my voice and message.
I would confidently recommend Aurora Writers to fellow authors who are seeking a supportive and well-managed publishing experience. My journey with them has been positive, professional, and encouraging.
Thank you, Jason, and the Aurora Writers team, for your dedication and partnership.
— Dr. Everest John
Wonderful
Well, I like how I had came across a helpful team who were patient and welcoming towards me. I really enjoy my experience
I always had great support when I…
I always had great support when I needed it! Both Eric and Emily were always quick to call me back or answer any questions I may have had. I appreciate the work they had done.
A Perfect Lesson in Why You Should Do Things Yourself
As a first time writer, I found the experience with Aurora Writers to be generally positive and a fantastic learning experience.
At least that's what I thought at first.
Here were some of the highlights.
Beta Reading. I especially wanted someone to read my story and provide feedback on a construction, character arcs, and plot. Entering into the arrangement, I made the assumption that was included, but was told I only paid for basic editing (more on this later). A beta reader would have helped me catch one chapter that had been mostly “misplaced” earlier in the process, rather than right at the end.
Editing. During the editing process, I learned that I had to go back over the edits carefully and ensure that the edits made sense. In one particular case, the editor changed the name of a character from Ione (capital “i”) to lone (lower case “L”). More than 90% of the edits were fine, but it was those few catches that made me stand up and take notice. Afterwards, I discovered A LOT of things that were missed and have had to do extensive reedits after the editor.
The cover art creation process was another challenge. While I am not an opponent against AI art, I understand the limitations of such tools as well. Despite giving many examples of dynamic poses that were more in line with my vision, I ended up with something that was “OK”. I come from an art background and know that when I am presented a finished product (not a sketch) as a first pass, AI is being utilized and the ability to modify the image will be extremely limited. An AI cover also brings a lot of "political baggage" with it right now and some people will avoid a book because they see AI art.
Formatting. This and editing were the primary things I was was paying for. I had no experience with this, but had to learn on my own, as the formatting I was given did not comply with the KDP layouts.
Publication came next. I don’t know what the usual process might be, but I was caught off-guard by the ask to provide my password to KDP, which is my Amazon account and contains my banking information and social security number. This was a giant red flag to me and I declined their offer, taking care of that process on my own.
Upsells. I get it. Aurora Writers is a business and need to make money. Upsells were expected, however, these got a bit extreme. At one point I was told, “the team thinks you have a very strong book here”; but, with no beta reader, I’m not sure what this was based on. It felt more like something that is said to everyone to butter them up for the next part. Which was when I was asked to pay for the printing costs for 1800 copies of my book to ship to various book stores around the world. This seemed extremely extravagant for a first time author that hasn't even had a Beta Reader read the book.
In the end, nearly everything they did for me required me to do it again and they ghosted me (and never sent the free copies of the book I was supposed to receive) after I refused to pay the printing cost for an exuberant number of books that I would likely never see on any shelves, nor receive a dime in return.
Eric Williams was a huge help with this…
Eric Williams was a huge help with this project. Absolutely would work with him again.
David Alonzo helped us every step of the way.
David Alonzo was a much needed and trusted guide throughout the publication process. He made himself accessible and was a joy to work with. David stood by us every step of the way from manuscript to finished publication. We are very grateful to David Alonzo and Aurora Writers.
Published review
Yes they did help me publish my book on Amazon but the process was a bit messy, their communication wasn’t the best
One thing you wish you knew about publishing
Emma was very professional in conducting her review and patient with the publishing process. Every week I looked forward to her insightful reviews. It was very nice having the editorial and publishing process with Amazon. I am looking forward to the next books.
Aurora writers were really second to none
Aurora writers were real hands on support in every aspect of the process from beginning to end. I was contacted every day by one of their representatives and I was given very precise instructions what the next step should be and I was also guided through the next the step.
Made Publishing Easy and Enjoyable
I was nervous and, through the process working with my book manager and editor, I gained confidence and feel so more accomplished with my book. They helped take my book and help it become the best it could be. The whole daunting task of publishing was made easy and enjoyable. I was able to request changes and had complete control over my book. I am looking forward to working with Aurora Writers again. Huge Shout out to Jennifer and Ellen. Thanks for helping me turn my book into something even better!
I’m so glad I chose Aurora Writers
I’m so glad I chose Aurora Writers! Their writing is top-notch, and they always maintain a high standard of quality. The customer service is also excellent—they are responsive, friendly, and easy to work with.
Aurora Writers are true professionals
Aurora Writers are true professionals. The content they provide is well-researched, engaging, and exactly what I need for my business. Their dedication to excellence shows in every project.
I had an amazing experience with Aurora
I had an amazing experience with Aurora Writers! They truly understood my vision and delivered content that exceeded my expectations. Professional, creative, and always on time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








