Auravibes Reviews 76

I have never ordered anything from this company. And they have sent through at least 10 charges for $39.99 which all have been rejected.

I would give 0 stars if I could. I have NEVER ordered anything from this company, yet 2 charge attempts were made on my debit card. I’ve had to change my debit card twice within 2 weeks. They have since been blocked. I’ve NEVER visited their website and have no idea how they got my card information.

Ordered two items, assuming it was a legit company. The order never arrived and they ignored all three of my email queries. I wish I’d looked up Trustpilot first. I filed a dispute with my bank over the transaction and thankfully got a refund almost immediately. Avoid like the plague!!

Buyer beware… I placed an online order in October. After three attempts to email for a status, I received no response. Finally, at the end of November I emailed them that I was opening a dispute with my credit card issuer. Today, 12/10/25, the card issuer closed the case in my favor. Guess they didn’t hear from Aura Vibes either.

Scam company, took my money and haven't replied to any of my emails asking where my order is, will need to talk to my bank to get the money back.

Ordered from here, present hasn’t come, emails 3 times, no response. So will be reporting this company as web page is still up taking orders !!

My order with Aura Vibes was a very stressful experience. My recommendation would be to avoid them at all costs. I did eventually receive my order after three weeks - three emails from me( one of which threatened them that I would open a dispute with my card issuer and report this matter to Trading Standards / Action Fraud), which I would have done.

If I could give less than a one I would. Purchased items on 21/10 and 24/10. Website states they dispatch within two days. It is now 4/11 and my items have not been received. Filled in the online form and sent several emails and no response. Absolute con of a website and should
Be shut down!

Finally received products after this review.. the product is of very poor quality. Have emailed the company twice to organise a return and refund and they still haven’t responded. Pl
Just awful!!!!

If I could give 0’stars I would. Complete scam. Never received order. Phone doesn’t exist and website no longer exists.

Postage wasnt paid so I had to pay that. When I asked them to look into it I didnt ever hear from them again.

"natural crystal" that I received was not as described.

I placed my order on 08/24/2025 and received a tracking# the same day. The tracking number for USPS shows that a shipping label was created on 08/24 and that on 08/28 it is in transit. However it has not moved past that point. I have emailed several times and the email comes back as undeliverable and the website no longer works. At this point I have to accept that I was scammed!

I ordered 3 crystals from auravibes.co.uk a month ago and have still not received them.
They responded to my second email asking where my £48 worth of crystals were saying they needed to check and get back to me.
However, they are now ignoring my emails.
I am totally gutted this has happened as to lose this sort of money is a huge loss to me - I will not be able to buy these crystals from somewhere else as I do not have £50 spare very often - I feel totally let down and scammed.
Websites like this should be shut down!!!!

i bought a piece of turquoise 29/6. when i emailed to ask where it was (4/7) i was told (7/7) that the item HAD been dispatced and i should email again in 2 days if it does not arrive. the item still hadn't arrived by 12/7. in my next email i explained how dissappointed i was and that i wanted a full refund, as item still had not arrived. yesterday (14/7) Auravibes replied 'I think it is lost by the Post'?! i will update when/if my refund arrives, but, based on service so far, am not holding my breath.

I ordered a natural quartz crystal macrame bracelet on the 2nd June 2025. The email confirmation was received. I got no email to say it had been shipped. I got it 2 weeks later (today) after I had sent two emails to ask where my order was and received no response. Now that I have received it, I am very happy with it, but I will never order from auravibes again.

Terrible company. Ordered two items, they only sent one. They do not reply to emails. Having to escalate now to Amex to report the company and to try and get them to facilitate a refund. Avoid this company at all costs

Order from Auravibes hasn't arrived as yet but recieved my goods from Tiawan already and ordered it the day before I ordered from auravibes !!!!!
How the fcuk does that make sense when they're supposed be be shipped from the UK?
Give me a refund NOW

I ordered a product from this company but didn’t receive a confirmation email. The money has been taken out of my account. I emailed to ask what was happening & was told that Royal Mail couldn’t locate the product & he would send a replacement the following day! Haven’t received anything or any replies to my further emails. Please do not buy anything from this company.

Terrible, avoid this online retailer. I ordered two items, nothing arrived so I emailed them and was informed they were going away to India and all orders were being dispatched by a third party agency. One item arrived and I tried contacting the seller to find out what happened to the rest of my order, no response to emails no effort to replace or refund the item I never received. Terrible customer service. I wish I'd read the reviews before ordering.

This company is awful. They take your order and money and then don't dispatch anything. A month later and I am still waiting for my order and no one replies to the emails.

Update - after sending several emails with no response at all I have today (16/01/25) received my missing item! Customer service is still shocking but at least I have the item.
I still would not order again from this company.

****AVOID****

Ordered items and received but was missing 1 item (at a cost of nearly £15). Have sent 3 emails but no response. Customer service non existent, wish I’d read the reviews prior to ordering! Will report as a fraudulent company!