Aura Reviews 

134
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers had a great experience with this company. Customers frequently praise the app for its extensive range of tools and content, effectively addressing needs like sleep, stress, and overall mental well-being. Many find the platform incredibly easy to use, offering a wide variety of meditations, hypnosis, and coaching sessions for diverse needs. Reviewers also highlight exceptional customer service, noting prompt, courteous, and helpful responses that quickly resolve issues. However, some customers noted significant dissatisfaction with subscription management, reporting unexpected charges and difficulties with cancellation. A few others felt customer support was unresponsive or unhelpful regarding these billing and account issues.

What people talk about most

User experience

Clients share positive opinions on user experience, with many reviewers finding the app easy to use and set... See more

Application

Consumers find the app to be positive, with many expressing their love and satisfaction for its features and... See more

Product

Customers had positive experiences with the product, often describing it as a "game changer" and "life saver"... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as excellent,... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some expressing satisfaction and renewing their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using Aura for quite a while now, mostly for sleep support… but there is literally something for everyone. I would like to see more flexibility around customizing the sounds that con... See more

Company replied

Rated 4 out of 5 stars

I love Aura There is something for everyone. I mostly use the sleep hypnosis or stories as I tend to wake up every couple of hours. With Aura I never have an issue falling right back into sleep.... See more

Company replied

Rated 4 out of 5 stars

Wide range of tools and techniques, and very prompt and courteous Customer Service.

Company replied

Rated 5 out of 5 stars

I downloaded the Aura app a couple years ago, and it completely improved how quickly my husband and I fall asleep. We have become "addicted" to Jiva Masheder's voice reading us bedtime stories. We lis... See more

Company replied


Company details

  1. Wellness Program
  2. Meditation Instructor

Written by the company

Transform your daily wellbeing with Aura, #1 App for Emotional Health & Sleep. Discover thousands of mindfulness meditations, stories, and life coaching tracks created by therapists & coaches around the world, personalized just for you. Reduce stress, ...


Contact info

4.0

Great

TrustScore 4 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(134)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the Aura app

I love the Aura app. I use it daily. It provides a wide range of options for guided meditations, prayers, coaching, music and sound healing, etc. The app is occasionally glitchy but nothing that gets in the way of easy use.

4 June 2026
Unprompted review
Aura logo

Reply from Aura

Hi Shannon! Thank you for your thoughtful review. We're so happy to hear that Aura is part of your daily routine and that you're enjoying the variety of content. We also appreciate your patience with the occasional technical hiccups and are continuously working to make the experience even better. Thank you for being part of the Aura community and for your continued support.

Rated 5 out of 5 stars

It's ok

I have to edit my review.
My trial subscription continued in spite of my cancelling and one year later I was charged with fees. After I filed a complaint, the issue was resolved to my complete satisfaction, and I received a refund. Unfortunately, I still don't know what the problem was, because the subscription didn't appear in my list. So, just to be safe, check the app to make sure it's been canceled.

3 June 2026
Unprompted review
Aura logo

Reply from Aura

Thank you for updating your review. We're sorry for the confusion and frustration this caused. We're glad our team was able to resolve the issue and provide a refund to your satisfaction.

Subscriptions purchased directly through the Aura website won't appear in Apple or Google subscription lists and can instead be managed within the Aura app itself. We appreciate you sharing your experience and your helpful reminder to double-check subscription status on the app. Your feedback helps us continue improving both our product and our communication.

Rated 1 out of 5 stars

This is outright fraud

This is outright fraud. Avoid. I tried the free trial and cancelled it as I didn't feel it was worth it.
Unfortunately the company has now charged me, twice. They have no customer service and do not reply to emails. Avoid. They are criminals.

27 May 2026
Unprompted review
Aura logo

Reply from Aura

Thank you for your feedback, Susanne. We're truly sorry to hear about your experience.

We take billing concerns very seriously and want to assure you this is not the standard we hold ourselves to. We'd love the opportunity to investigate what happened and make this right for you as quickly as possible.

Please contact us directly at hello@aurahealth.io referencing this review, and we'll prioritise your case immediately. Thank you!

Rated 1 out of 5 stars

Try to cancel and they renew you for…

Try to cancel and they renew you for another year. $199 meanwhile on their app it say it’s $72.
Another scam of a company

17 May 2026
Unprompted review
Aura logo

Reply from Aura

Hi Michele! We’re sorry for the confusion and frustration. Aura’s Annual Individual Premium plan is US$69.99 and the Annual Family Premium plan is US$129.99.

Please contact us at hello@aurahealth.io so we can check your account details, review the renewal charge, and assist you further. Thank you!

Rated 1 out of 5 stars

SCAM

SCAM ! Thankfully my bank knew before i did and rejected the payment . As i was signing up for the FREE TRIAL having answered numerous questions to enable a personalised plan to be made ( or so they said) , all looked good and so i proceeded to authorise the free trial using Apple pay , on the basis that i would have a 7 day free trial period. However immediately on double clicking apple pay on my phone , i immediately received a message on my phone from my bank saying that a PAYMENT REQUEST of £9.99 had been rejected . No FREE TRIAL= SCAM . Beware !

15 May 2026
Unprompted review
Aura logo

Reply from Aura

Hi Chris! We’re sorry for the confusion and frustration here. What you may have seen was an authorization charge or temporary hold from our payment partner to verify the payment method, rather than an actual completed charge.

Please reach out to us at hello@aurahealth.io and our team will be happy to look into this for you and assist further. Thank you!

Rated 5 out of 5 stars

A favorite happy accidental find

I first started with Calm app, then I found Aura, and dropped Calm. The price is very reasonable. I like seeing the number of days in my streak, it's a positive note at the end of my day. The large variety of: track types, narrators, length of tracks, add background ambient music, ability to have a list of my favorite coaches.
A couple of suggestions that I would love to have: ability to easily put a series into my playlist, so I can break up the series with just ambient sounds.
Add more tracks that are not just for sleep, like Sword and Sorcery and Lights Out Library. These types combine learning and relaxing at the same time. They help quiet my overwhelmingly busy brain quicker than I would have imagined.
I don't easily subscribe to apps, I have not skipped a single renewal, I really am glad I stumbled across Aura.

14 May 2026
Unprompted review
Aura logo

Reply from Aura

Thank you so much for sharing this, Shelley! We’re really glad you stumbled across Aura. It’s awesome to hear the streaks, variety of content, and favorite coaches have become such a positive part of your routine. We also appreciate your thoughtful suggestions around playlists and more immersive non-sleep tracks like Sword and Sorcery and Lights Out Library. Feedback like this truly helps shape what we build next. Thanks for being part of Aura!

Rated 5 out of 5 stars

Awesome application

Awesome application. So much to choose from depending on your frame of mind. Medication, sleeping, anxiety it has all of it.

13 May 2026
Unprompted review
Aura logo

Reply from Aura

Thank you so much for the review, Linda! We’re really happy to hear Aura is helping support you across different moments and moods. It means a lot to know you’re finding value in the variety of content available.

Rated 1 out of 5 stars

Complete scam

Complete scam. I signed up for a 7 day trial and the company said they would advise me when that free trial ended. They did not. They took £97 from my account that I’m now having to get my bank to reverse. Do not trust this app. It wasn’t impressive anyway!

9 May 2026
Unprompted review
Aura logo

Reply from Aura

We’re sorry to hear about your experience, Nic. Our trial expiration reminder is sent through an in-app notification.

Please send us an email at hello@aurahealth.io so we can look into this for you and help resolve the issue directly. We’d appreciate the opportunity to assist and make things right.

Rated 5 out of 5 stars

My experience was with customer support…

My experience was with customer support which was excellent. I was under the impression I had cancelled after my trial but I hadn't. And was charged $120 contactedCS and they immediately issued a refund. No arguing tgey just fux it. That's what you call customer dupport

30 April 2026
Unprompted review
Aura logo

Reply from Aura

Hi Steven! Thank you for the review and for sharing your experience. Glad our support team could sort it out quickly and make things right for you. Thanks for the kind words!

Rated 4 out of 5 stars

I love Aura

I love Aura
There is something for everyone. I mostly use the sleep hypnosis or stories as I tend to wake up every couple of hours. With Aura I never have an issue falling right back into sleep. I love the yogic meditations and chakra balancing and use one of them while I play my crystal bowls. It is so soothing. Aura has most definitely improved my quality of life.

24 April 2026
Unprompted review
Aura logo

Reply from Aura

Hi Ruth! We’re really glad Aura is helping you get back to sleep and find moments of calm. It’s wonderful to hear how you’re using the meditations alongside your crystal bowls—that sounds incredibly soothing.

Rated 5 out of 5 stars

Aura always is there and has new sessions constantly available.

Aura always, always has something available that I need.
Their list of sleep stories , inspirational stories , coaching sessions , meditation sessions is really unbelievably huge. There are new entries constantly. Their coaches , teachers are from all over the world.
I really find it fascinating how this all gets put together to be at my fingertips on my phone! Cheri

23 April 2026
Unprompted review
Aura logo

Reply from Aura

Thank you so much, Cheri! We’re thrilled to hear Aura always has what you need. Our team works hard to bring together diverse voices and fresh content from around the world, so it means a lot that you’re enjoying it.

Rated 5 out of 5 stars

I find Aura is basically a one stop…

I find Aura is basically a one stop shop site. I don't need to search the internet for separate subject meditations. You have it all. I can pick any subject I want and listen whenever.
The cost is very low...

23 April 2026
Unprompted review
Aura logo

Reply from Aura

Hi Barbara! We love hearing that Aura makes it easy to find exactly what you need, all in one place. It’s great to know the variety and accessibility are working well for you.

Rated 5 out of 5 stars

Great meditation app and wide variety…

Great meditation app and wide variety of tools and guidance with many people with experience. I have been using Aura for like 3 years now and I have never had an issue. The app is well designed, there are courses for every issue you may encounter, helpful guided meditation and great supportive communities. I one time accidentally renewed the wrong subscription and support were helpful to refund and correct the issue.

23 April 2026
Unprompted review
Aura logo

Reply from Aura

Hi Miira! Thank you so much for sharing your experience! We’re really glad Aura has been a helpful and reliable part of your routine over the years. It’s great to hear the courses, meditations, and community have made a difference. And that our support team could assist when you needed it.

Rated 5 out of 5 stars

Great App

I’ve been using Aura for over two years now, and it is easily my favorite way to start and end the day. The library is massive and truly caters to every mood—whether you need grounding, sleep support, or self-care, can’t go wrong with any of the tracks. I especially enjoy the quick life coaching sessions; they provide such great perspective in a short amount of time. This app has genuinely helped me lower my anxiety and stay grounded. Highly recommend to anyone looking for more peace in their daily routine!

22 April 2026
Unprompted review
Aura logo

Reply from Aura

Hi KD! This means so much. Thank you for being with Aura for over two years! We’re really glad it’s become part of your daily routine and that the coaching sessions and variety of content have been helpful. Appreciate you sharing your experience.

Rated 1 out of 5 stars

I tried it for a day or two and seemed…

I tried it for a day or two and seemed like you could get the same quality online for free. I just wasn't impressed. I put the time frame for me to cancel on my calendar. They charged me before the time frame for the entire year and is refusing to refund me. I seriously had it less than a week.

17 April 2026
Unprompted review
Aura logo

Reply from Aura

Hi! So sorry to hear about your experience; that’s definitely not what we want for our users. Please reach out to us at hello@aurahealth.io with your account details, and we’ll take a closer look at your situation and do our best to help. Thank you!

Rated 5 out of 5 stars

Beneficial for Mental/Physical Wellbeing

I have been using Aura for several years to help manage my stress levels. There are new teachers as well as content being added every day. And, the live sessions have been beneficial in learning new coping techniques for dealing with life’s challenges. It has had a positive impact on my physical and mental well being. The customer service is fantastic. Anytime I have had an issue with the app I have received a response within 24 hours.

21 April 2026
Unprompted review
Aura logo

Reply from Aura

Hi Julie! Thanks so much for sharing this. It's great to hear how Aura has supported you over the years. We’re really glad the live sessions and new content have made a difference for you, and that our support team has been there when needed. Appreciate you being part of the community!

Rated 5 out of 5 stars

A very good App with great customer service

This is a very good App with outstanding customer service. Something that is missing from so many online offerings these days.
Thumbs up!

20 April 2026
Unprompted review
Aura logo

Reply from Aura

Thank you so much for the kind words, Ant! We’re really glad you’re enjoying the app and had a great experience with our support team—it means a lot to us!

Rated 1 out of 5 stars

Another here who's been scammed…

Another here who's been scammed into paying $130 for a subscription I didn't want.

If you're checking reviews before signing up for a trial then take this as a warning... DON'T DO IT. CHECK ALL OTHER REVIEWS FIRST. THIS COMPANY ARE SCAMMERS.

18 April 2026
Unprompted review
Aura logo

Reply from Aura

Hi! We’re really sorry to hear about your experience. That’s not what we want for anyone. It sounds like something may have gone wrong, and we’d genuinely like to help make this right. Please reach out to us at hello@aurahealth.io so our team can look into this for you and sort it out as quickly as possible.

Rated 5 out of 5 stars

Great customer care experience

I got charged for a subscription after I had previously cancelled, and the Aura customer care team graciously not only helped me cancel for good, but refunded the charge. They probably didn’t need to do that but they did… the agent’s name was Rose. Thank you!

16 April 2026
Unprompted review
Aura logo

Reply from Aura

Thank you for sharing your experience, Rodney! We’re really glad our team was able to step in and make things right for you. I’ll be sure to pass your kind words along to Rose—she’ll truly appreciate it.

Rated 5 out of 5 stars

Why I use the Aura app daily

The range of knowledge and support from Aura coaches, psychologists and yogic/spiritual guides is incredible. Aura offers a huge wealth of resource and makes any daily practice as natural as a morning cup of tea. I wouldn’t be without this brilliant community.

16 April 2026
Unprompted review
Aura logo

Reply from Aura

Thank you for such a thoughtful review, Karol. We’re so glad the range of coaches and content has become a natural part of your daily routine. It means a lot to hear that Aura feels like a community you wouldn’t want to be without!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look