Auraglow Reviews 12,727

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 851 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their effectiveness and smart design. Many appreciate the fast and efficient delivery service, noting that orders arrive promptly and well-packaged. The overall service is frequently described as excellent, with people finding the ordering process easy and straightforward. However, some people were dissatisfied with certain product issues, such as lights failing after a short period, or arriving damaged. A few customers also mentioned problems with missing parts or difficulties with product specifications and design, including issues with wiring space or sensors.

What people talk about most

Product

Customers consistently note positive experiences with product quality and functionality. Many reviewers... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products, noting... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Service

Users describe positive interactions with service. Many reviewers highlight the fast, efficient, and... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to the difficulties in obtaining an electrical source down our garden, we bought four battery operated outdoor lights, which have been perfect. They are easy to install, easy to operate, and... See more

Company replied

Rated 5 out of 5 stars

Brilliant lamp placed at the top of stairs that auto illuminates when detecting movement and provides enough light so you can see without disturbing anyone else. As soon as you clear the area it goes... See more

Company replied

Rated 5 out of 5 stars

Extremely good service very efficient. I have purchased these lights previously and find them very good. Safe at night as they are motion sensor wireless table lights. I use them in my hall and ens... See more

Company replied

Rated 5 out of 5 stars

This light is a smart addition to the entrance to your home. The PIR works well and ensures you can access your home easily when returning on a dark night and that you can see nighttime visitors arri... See more

Company replied


Company details

  1. Lighting Store

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Item send quick and secured well.

Item send quick and secured well.

24 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Solar lights have lasted over the winter

Delivery was quick, with excellent packing: none of the items were harmed & one of them was a light bulb.

The solar lamps are excellent (I already had x2, so this was a re-order.

They’ve maintained solar power, even over winter, in my north facing garden.

19 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

The vintage solar lanterns are…

The vintage solar lanterns are incredibly well made. They are so much brighter than we thought they were going to be. They’ve just finished off our garden beautifully. Really pleased with them.

The company is a pleasure to deal with, fast delivery and very well packaged.

20 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent service

Goods were as described and delivered very promptly.

20 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Look good but maybe questionable reliability.

Bought two PIR wall lights a year or so ago which were professionally installed. They look great but unfortunately one recently failed, however was assured by customer services it would be replaced under their two year warranty (a pleasant surprise which I did not expect). Bought a replacement and sent faulty one back, recieved refund promptly

11 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

So pleased with lights we have bought…

So pleased with lights we have bought more and recommend to friends and family

19 March 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

They corrected a problem with my order…

They corrected a problem with my order immediately and a replacement came the following day. I cannot fault their service

17 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

very good light well made would…

very good light well made would recommend

10 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to deal with.

Easy to deal with.
Quality products.

16 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

everything that i bought has been above…

everything that i bought has been above my expectation

16 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Step Lights

Quick professional and quality service

10 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy process from order to delivery

Easy process from order to delivery. I am just looking forward to the two Dusk to Dawn units. My PIR units from Auraglow failed. Time will tell.

10 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Fantastic quality and looks great

Fantastic quality and looks great, reasonable price for a top grade light.

10 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great product

Great product, great price. And delivered quickly.

14 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great service

Great service, quality items and reliable prices

14 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 1 out of 5 stars

Florence up down lights faulty

Bought 3 of the Florence up down lights February 2024. During this winter 1 started working intermittently, tried changing bulbs with no change. Managed to check the wiring this month after the bad weather had stopped and all ok. Phoned Auraglow to arrange a replacement and explained the checks made but they wouldn't replace as we contacted them 3 weeks after the warranty period, when it failed during the warranty period. Will be replacing the whole set with better products and customer service, not Auraglow.

20 March 2026
Unprompted review
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Reply from Auraglow

Dear Dan,
Thank you for your feedback.
We’re really sorry to hear you’ve had this experience, and we do understand how disappointing this must be.
Our warranty period is in place so we can support all customers fairly and consistently. As your request came to us outside of that timeframe, we’re unfortunately unable to offer a replacement in this instance.
We truly appreciate your feedback and will take it on board as we continue to review both our products and policies.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Good, stylish modern product

Very easy to order online, fast and efficient delivery service on time.
Great product have bought many for our new property. Looks great.

2 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good value!

It is strange when the most advantageous part of buying an item is the fact that the instruction sheet is understandable! The actual product shows fairly good quality considering the cost. The use of the lights has already proved to be everything the advert stated. I would certainly recommend the lights to anyone.

12 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent

Service and communication and delivery from Auraglow was excellent

12 March 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

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