Auraglow Reviews 

12,777
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent construction and effective performance, especially for outdoor and rechargeable lighting solutions. Many people highlight the exceptional service, describing it as first-class, efficient, and very good, with prompt dispatch and excellent communication. Reviewers are particularly impressed with the fast and free delivery, often receiving their orders within 48 hours and finding items well-packaged. However, some customers experienced issues with product durability, with lights failing or being damaged upon arrival, and a few noted problems with motion sensor functionality. A small number of people also mentioned dissatisfaction with delivery times, indicating that their orders were delayed or did not arrive as expected.

What people talk about most

Product

Consumers find product quality to be consistently positive, with many praising the durability, competitive... See more

Quality

Customers consistently note positive experiences with quality, often praising the durability and competitive... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick response to orders... See more

Service

People report positive experiences with service, often describing it as great, first-class, and excellent.... See more

Order

Reviewers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to the difficulties in obtaining an electrical source down our garden, we bought four battery operated outdoor lights, which have been perfect. They are easy to install, easy to operate, and... See more

Company replied

Rated 5 out of 5 stars

I bought the lights as an anniversary gift for my friends , might seem a little unromantic but it is their 53rd anniversary. They have been looking for outdoor solar security lights for some time, I s... See more

Company replied

Rated 5 out of 5 stars

Brilliant lamp placed at the top of stairs that auto illuminates when detecting movement and provides enough light so you can see without disturbing anyone else. As soon as you clear the area it goes... See more

Company replied

Rated 5 out of 5 stars

Shout out to Emily for wonderful customer service! I've bought loads of things from this company over the years. Rarely have I had a problem, but on those 2 occasions the response has been immediate a... See more

Company replied


Company details

  1. Lighting Store

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(12,777)

796 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service…

The product arrived beautifully packaged and within the timescale given

25 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Perfect lighting solution for the room

Perfect lighting solution for the room, and use of unsightly wall sockets.

19 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

First class service

First class service, first class product at competitive price

24 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

What a fantastic light

What a fantastic light! This light really lights up the front of the house

19 February 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 4 out of 5 stars

Simple to purchase and good product

Simple to purchase, swift delivery and the product is very good, thank you.

23 February 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

great company

great company, had their products for many years, forever customer ! (don't need to buy lamps very often but .......) first place I come to when I do though

12 February 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Have used Auraglow before

Have used Auraglow before. Had a problem with a previous purchase which was swiftly exchanged. Excellent customer service from Anna which made me confident in placing further oreders

23 February 2026
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Reply from Auraglow

Dear Suzanne,
Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated; it was my pleasure helping you resolve your query. We look forward to serving you again soon!
Kind regards,
Anna

Rated 5 out of 5 stars

It arrived

It arrived - it works - I`m pleased

17 February 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

The items were delivered very quickly…

, The items were delivered very quickly and 2ork really well although one has a loose battery I hadn't kept records of the sale so didn't follow up , but that is my fault I have no doubt they would have helped , followed up from this review with an immediate offer of replacement, wow amazing service

16 February 2026
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Reply from Auraglow

Dear Jayne, thank you for your kind review and for taking the time to provide your feedback. Please keep an eye on your emails - we will contact you shortly with regards to the abovementioned faults with one of the lights.
Kind regards,
Auraglow

Rated 2 out of 5 stars

The instructions were not very clear

The instructions were not very clear. I e.mailed andvphoned the companywho sent me the same instructions. I fobally got it working on Dawn to Dusk mode automatically it lasted 3 days then stayed on the whole time. We have relented to switching it on and off ourselves.

16 February 2026
Auraglow logo

Reply from Auraglow

Dear Linda,
Thank you for your feedback, we are very sorry to hear that the issue with the light persists. Please keep an eye on your emails - we will contact you shortly with regards to the ongoing problem.
Kind regards,
Auraglow

Rated 5 out of 5 stars

User friendly website and fast delivery

Website user friendly to find what I wanted and to pay for. Fast delivery and within stated time. My second purchase

21 February 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, delivery on day following order.

20 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Product excellent & delivered on time

Product excellent & delivered on time. 👍

19 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent customer service and goods

Excellent customer service on the phone, quick deliver and good product.

18 February 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Faultless

Great price, great service. Wouldn’t hesitate to buy again from this company.

13 February 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

The right product for a good price 👌

The right product for a good price 👌

18 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Motion lights

Great product. Arrived on time. Highly recommended

17 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Auraglow offer a good range of products

Have used Auraglow before and always found these products useful and fairly priced.
The customer service helped me promptly and efficiently.

16 February 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

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