Auraa Design Reviews 50

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We sourced our new reception desk and seating from Auraa design and were delighted with their service from start to finish. They were more than happy to answer 101 questions and advise about the optio... See more

Rated 5 out of 5 stars

Have ordered multiple times for our office from Auraa design, including multiple office desks and chairs. They have a great range of office furniture that doesnt seem to be available anywhere el... See more

Rated 5 out of 5 stars

After searching online and contacting Auraa Design regarding new office furniture, we placed an order for Alessio 6 Storage cupboards. Anita was so helpful and kept in touch through the whole process... See more

Rated 5 out of 5 stars

We ordered a reception desk from Auraa Design. Rishi, Rimisha and Anita were friendly and helpful. The desk arrived per the agreed schedule and looks fantastic. The installation gentleman was polit... See more

Company details

  1. Office Furniture Store

Information provided by various external sources

Auraa Design is a place where you will find a wide variety of furniture that caters to your business needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

I had a full suite of office furniture designed and managed by Anita.
She answered all my questions had her team produce drawings and visuals and when i ordered the delivery was per lead time and my joiner had no problems assembling the furniture.
An excellent experience all round

21 April 2022
Unprompted review
Rated 5 out of 5 stars

The personal touch and a great product.

I got in touch with Auraa because I was moving into a new office in France and wanted a top of the range desk, but I am from the UK so wanted to deal with a UK company.

I spoke to Rishi who is a director of the business and immediately this felt like a hands-on approach instead of just buying a desk online.

We discussed my needs, the size of my office and my tastes, he came back later that day with a PDF of a number of desks to fit my needs.

I chose one that I loved, as well as a unit for the back wall and we set about dealing with the logistics.

I had a move-in date a month or so later and I really wanted the desk on that week but there were logistical challenges because the furniture came from Italy and I was in France, I also wanted it installed.

He managed to get the supplier in Italy to drive over and do the installation and there were on time, absolute gents and did a little extra work helping with my wiring on the storage unit.

All on time, looks amazing and I couldn't be happier.

Rishi is a top guy and did what needed to be done to get it here and installed on time.

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Oxford Curved Executive Desk

I ordered an Oxford Curved Executive Desk from Auraa Design during the pandemic, knowing it was coming from Italy and likely to be delayed. Anita was brilliant, keeping me informed about the progress, the delays to the shipping and answering my questions. The desk eventually arrived, a little late, but with a pandemic and Brexit hardly surprising! I am very happy with my new desk and the service from Auraa Design was excellent.

27 May 2021
Rated 4 out of 5 stars

Fantastic customer service and great product

I would really recommend Auraa Design. I found their website to stock a really good range of products and prices. I’m really pleased with the desk I chose. The best thing about this company is their customer services - it is extremely personal and responsive, with the same person following through on your queries. I found this to be the best customer service experience I’ve had in a very long time. The only reason I give 4 stars instead of 5 is that I don’t think it was clear on the website that we would have to build the desk ourselves (although it’s possible I just didn’t spot this). However, when I contacted them with a query over some of the instructions they were again brilliant, finding the answer and responding very quickly. This is how customer service should be! I would definitely recommend this company.

24 May 2021
Rated 5 out of 5 stars

Great product and service

Really happy with my desk - great quality and great service. The team were very helpful working with me to identify the piece of furniture that would best suit my needs.

20 May 2021
Rated 5 out of 5 stars

Office furniture

Fantastic service and communication from Anita and the team at Auraa design.

We initially gave the measurements of our office to Anita who quickly came back to us with fantastic plans/designs. Once we made the order it wasn't long before our furniture was delivered safely, all fantastic quality and as described.

Would Highly recommend to private customers or business owners! 10/10

20 May 2021
Rated 5 out of 5 stars

Contacted through marketplace on…

Contacted through marketplace on Facebook, we were welcolmed to visit the offices to see the products we were interested in.
Very responsive, very helpful and extremely happy with the two types of chairs we bought for the office.
Payment was quick and easy and I would highly recommend and would 100% use them again.
Thank you

11 November 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look