Amateur and inexperienced organisation. Proceed with caution
I've worked with quite a few activity providers and DMC's over the years and my experience with Augustus Tours has got to be one of the worst whilst they pretend to be the best. Very inexperienced product executives whose knowledge of places outside of Dresden is extremely poor. They made very bad decisions in regards to timing and logisitics on my tours and I had to change quite a few things to ensure there was not any operational disaster. They misunderstood the needs of the group and refused to change things citing budgetary constraints.
They did not listen to advice and refused to admit fault or apologise
I reached out to the Director of the company Anke on multiple occasions after sending comprehensive feedback and only received an aggressive response. Anke certainly does not like any criticism at all.







