Audus Kitchens Reviews 

43
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patience throughout the design and installation process. The service provided is frequently highlighted as excellent, with many appreciating the smooth process from initial design to final installation and even aftercare. Reviewers are particularly impressed with the high quality of the products, including hardware, appliances, and the craftsmanship of the kitchen units. People are delighted with the user experience, noting that designs are tailored to their needs and that the finished kitchens are both beautiful and functional. The company also receives commendation for its quick and professional handling of any issues that arise, even years after installation.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting excellent communication and... See more

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with their new... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of units,... See more

User experience

Clients share positive opinions on user experience, with many expressing delight with the entire process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently had our kitchen designed and purchased through Audus in Windlesham. The experience has been very positive. Yasmin pretty much took care of all aspects of the design and material choices a... See more

Rated 5 out of 5 stars

We recently had Audus design and to fit our kitchen in our new build house. Shaun was really helpful and came up with a great design, working with us to agree colours of units (eucalyptus green and se... See more

Rated 5 out of 5 stars

Whole process was excellent from start to finish. Shaun was great to work with, responding to everything very promptly and providing good advice throughout. We had a lovely design early on, only req... See more

Rated 5 out of 5 stars

We had an exceptional experience with John and the team at Audus. From the first contact, it was a hands-on and personal experience. No matter how many times we couldn’t decide or changed our mind, Jo... See more


Company details

  1. Kitchen Remodeler
  2. Countertop Store
  3. Kitchen Furniture Store
  4. Kitchen Supply Store

Written by the company

Whether you are moving into a new house, extending, renovating, or updating your current space, Audus Kitchens can help. From Contemporary to traditional and bespoke, small kitchen spaces to luxury kitchen fit-outs and finishes, we are experts in kitchen planning, design, and installation and will provide a customised solution to suit any project. We're the trusted choice for kitchen extensions thanks to our comprehensive, fully project-managed service from concept to completion. We ensure every detail is handled by following The Audus Approach, a seven-step process that delivers you the perfect kitchen you'll love for years to come. With showrooms in Wokingham, Windlesham and St Albans, we proudly serve Berkshire, Hertfordshire, and Surrey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality kitchens

Knocking through a kitchen and dining room and redesigning a linked utility room creates a lot of options and can be rather daunting! Audus worked with us to explore several options and create a great solution. Shaun took into account how we can use the space and created a configuration that is excellent and personal to us. With a great design, and high quality fittings we have a beautiful (and functional) kitchen/diner and utility room. The units and appliances are high quality, work well and solidly constructed so they will last.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Delightful Kitchen

Shaun and the team at Audus were excellent from the design to installation. When we asked for design features that were outside of the range, they came up with fantastic solutions. We are more than delighted with our kitchen and wouldn’t hesitate in recommending them.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Audus Kitchens - Great Job

We were initially recommended to Audus kitchens from a friend who had a great experience. I’m very happy to share that we had a similar stellar experience from start to finish.
We began with a design consultation from Shaun who listened to our requirement ramblings and moulded them into a layout that worked perfectly. He made our smallish kitchen space into something that really worked for our needs and utilised every inch of space.
The installation team led by Sal came to site and took great care and trouble to make sure everything was fitted as we’d asked and came back multiple times to tweak any amendment we needed.
The quality of all the furniture, accessories and appliances is top notch and we couldn’t be happier with the service or overall outcome. Thanks again everyone at Audus.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Enjoying my new kitchen and utility!

Audus did a great job in designing, supplying and fitting my new kitchen and utility room. They had a great selection of units, handles, worktops etc to choose from; all good quality and reasonably well priced. We are really pleased with our new kitchen and utility, thank you Audus!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

After sales service

We moved into a new build a while ago. Audus Kitchens fitted the kitchen units including a Bora induction hob with an integral extractor fan. We recently had a problem with cooking fumes when using the hob and contacted Audus. They were very responsive and their fitting engineer readily identified the issue and rectified it. Although the fitting was outside the warranty period Audus waived the call-out charge. I’m very pleased with their service provided and the kitchen units are great.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

My new Audus kitchen is a delight

My new Audus kitchen is a delight. From starting out with the design right to it's completion the service was very friendly and efficient. The design by Shaun was smoothless with hardly any tweaks necessary. The installation was successfully completed on time as planned. The after service advice by Sarah was very helpful and very much appreciated. Thank you Audus for improving my life with my new streamlined kitchen, which is a joy to be in. I can fully recommend the services of Audus.
Sigrid Cook
St Albans

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

We had our kitchen installed a few years ago and have been extremely pleased with the design and installation. Recently we had an issue with a door not shutting completely. I enquired with the team and they arranged for a new hinge and they replaced and fixed the door at no cost. Amazing customer service! I would highly recommend the Audus kitchen team!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer care

Audus Kitchens was the first showroom I visited when I began searching for a new kitchen a few years ago, and nothing I saw afterwards came close. I love the design, functionality and quality of my kitchen, and the aftercare service has consistently been outstanding. I recently contacted them about a cabinet whose hinges had lost their soft‑close feature, and within a few days a technician came out and replaced them in minutes.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently had a kitchen designed and…

I recently had a kitchen designed and installed by Audus Kitchens, and I couldn’t be more pleased with the entire experience from start to finish. We spent a long time researching and engaged with multiple kitchen companies in Reading, Twyford, Wokingham and Marlow area before going ahead with Audus kitchens.

From the initial consultation through to completion, the level of service and professionalism across the business has been outstanding and they stood out against their competition. The team took the time to really understand what I was looking for and produced a design that is both practical and beautiful, all within my budget. They were spot on in interpreting what we had in mind and translating that into a space that works brilliantly for our home. I also love the internal drawers organisation.

Throughout the whole process, communication was excellent. Every question was answered quickly and nothing was ever too much trouble. The installation team were equally professional, respectful of our home, and clearly committed to delivering a high-quality finish. They started and finished ahead of schedule.

We are absolutely delighted with our new kitchen. The quality, attention to detail, and overall customer experience have exceeded our expectations. Audus Kitchens truly deserve recognition for the standard of service they provide, and I wouldn’t hesitate to recommend them to friends and family.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Audus

We had a fantastic experience with Audus from start to finish. Sean, the designer, really listened to what we wanted and did a brilliant job incorporating our ideas into a practical and beautiful design. He struck the perfect balance between offering expert guidance and ensuring the kitchen reflected our vision.

Sal and the installation team worked seamlessly alongside our builders, communicated clearly throughout, and maintained a very high standard of workmanship. The coordination on site made the whole process feel smooth and well managed — and everything was completed in time for Christmas, which we really appreciated.

We’re absolutely delighted with the end result and recommend Audus to anyone looking for a high-quality kitchen delivered by a professional and collaborative team.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Audus Kitchens have recently designed and supplied our new kitchen, study and tv unit with display cabinets in the lounge. From start to finish Chris was a pleasure to work with. He took onboard our ideas in his designs and we couldn’t be happier with the results!
I would definitely recommend.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent after sales service

5 years after my kitchen was fitted one false drawer front got damaged in the corner. I was prepared to pay for a replacement but Audus ordered me a replacement drawer front free of charge and send a fitter to replace it. The customer service really is excellent and I would definitely use them again. 5 years later my kitchen is still perfect despite heavy use. Michelle Ovenden

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Dream kitchen

We finally have our dream kitchen thanks to Shaun and the team at Audus. Shaun couldn't have been more helpful, he redid the designs several times until we had exactly what we wanted. He was always available if we had a question.
Sarah was very helpful afterwards with an issue we had with an oven. Overall a very professional team.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful design inspiration

Wonderful design inspiration. Excellent communication throughout. Thoughtful attention to detail during an intense installation period in 4 prestigious new homes in Graveley, Hertfordshire.
As Developers, we are delighted with the end result and I am sure the new home owners will be similarly impressed.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Audus and Shaun were fantastic with…

Audus and Shaun were fantastic with helping us design and pick a great kitchen which we love and has given us everything we envisaged. We had many meetings to make sure we were 100% happy, and the aftercare has been awesome too.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend.

Thanks to Shaun and his team we now have our dream kitchen. From the beginning they have worked with us, bringing their knowledge and advice, to create an amazing kitchen. The whole team from the design through to the installation have been brilliant. We would highly recommend.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

We had a gorgeous Audus kitchen fitted last year. When we had a problem with the dishwasher - something had gone wrong with the casing and it was falling out of the cupboard - Audus got someone out to fix it really quickly. Fantastic customer service. Would highly recommend them.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

New Kitchen for Kitchen and Diner extension…

We recently had our kitchen designed and purchased through Audus in Windlesham. The experience has been very positive. Yasmin pretty much took care of all aspects of the design and material choices and came up with an amazing design. The showroom is relaxed and excellent. The after care has also been excellent. We did not use Audus for the install itself as we used our own builder, but in hindsight maybe we should have. The end result however is great and very much in line with the design put together by Yasmin. Recommended!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with our new kitchen

We recently had Audus design and to fit our kitchen in our new build house. Shaun was really helpful and came up with a great design, working with us to agree colours of units (eucalyptus green and sea shell white) and complementing work tops. We are delighted with the kitchen and fit out and can’t wait to entertain it in this Christmas !! Any queries were taken seriously and the few areas of snagging fixed quickly and to our entire satisfaction. Thanks Audus !

1 October 2025
Unprompted review

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