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auditsoft.co Reviews 204

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the software's user-friendliness, finding it easy to navigate and complete tasks. Many appreciate how organized and logical the system is, making the audit process feel manageable and saving significant time compared to manual methods. The clear scoring, validation requirements, and built-in checks are frequently praised for their effectiveness. However, some customers expressed minor frustrations, such as the inability to use Apple MacBooks for the audit process, requiring extra effort to transfer files. A few also found the single box for interview answers inconvenient, preferring separate fields for each interviewee to avoid confusion and accidental data deletion.

What people talk about most

User experience

People report positive experiences with user experience, finding the system user-friendly, organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very organized and easy mange, access and deal with application It made our job as Auditor easier and less hassels Thank you

Company replied

Rated 5 out of 5 stars

VERY USER FRIENDLY. TRAINING PROVIDED COVERS EVERYTHING. FIRST TIME AUDITS ARE DAUNTING, SUBSEQUENT ONES BECOME EASIER AS WE TRUST THE SYSTEM

Company replied

Rated 5 out of 5 stars

The audit software is very easy to follow and complete. Makes it very easy to navigate. One recommendation would be in sections such as the executive summary, would there be a way to check complete. A... See more

Company replied

Rated 5 out of 5 stars

Using AuditSoft for my qualification audit was a really smooth experience. The layout made it easy to follow each step, and the green checkmarks helped me keep track of what was completed. I liked tha... See more

Company replied


Company details

  1. Software Company

Written by the company

AuditSoft is Canada’s most widely used software for occupational health and safety (OHS) auditing. Over 20 Associations and Certifying Bodies use AuditSoft to facilitate reliable audits and actionable insights. The AuditSoft audit software supports a range of OHS protocols – including COR, SECOR, ISO, Workplace Psychological Health and Safety, and more. Each year, over 6,500 audits are completed using AuditSoft, driving safer workplaces across North America.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Minor improvement

The only thing that would improve the software is if the observation notes section was included with the rest of the information gathering section

7 September 2022
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Reply from auditsoft.co

Anita, thank you for your review and feedback it is your feedback that drives the continuous improvement of our software tools. The observation evidence gathering section is indeed fully integrated with the rest of the audit similar to Documentation review and interviews. Please contact us a Support@AuditSoft.co or 888-514-3534 and one of our support staff would be happy to walk you through the User interface and process.

Rated 4 out of 5 stars

Upgraded audit tool

The tool overview is excellent and assists in providing a easy to follow and validated report. The recent changes to the tool helps breakdown the interview and documentation summaries, but doesn't allow for tracking of differences between sites when writing the report. However, it is easy enough to manually track this and overall doesn't negatively impact the overall product.

8 August 2022
Rated 5 out of 5 stars

Love

Love, love love using auditsoft! So much easier than a pdf or paper copy used in the past.

3 August 2022
Rated 1 out of 5 stars

I don’t think the people who built or…

I don’t think the people who built or maintain this software understand group audits for large employers.

19 July 2022
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Reply from auditsoft.co

Myrna Galliott,

We are sorry to hear that you are experiencing issues and we would like to help you with your team audit.

The AuditSoft team is well versed in the requirements to complete a team audit. The implemented process was developed in cooperation with Certifying Partners (including your CP) and is documented here: https://auditsoft.freshdesk.com/support/solutions/articles/47001128225.

Of the over 2500 audits completed with AuditSoft each year 150+ are team audits completed following the process above.

Our licensing records show that you have not yet started / been involved in a team audit, if you can please contact Support@AuditSoft.co or call us at (587) 800-4470 we will get you setup for success - that is what our support team is here to do.

Looking forward to hearing from you.

The AuditSoft Support Team

Rated 5 out of 5 stars

Auditsoft review from greenhand

I was very new to internal safety audits and started the course 'green'. I found the software easy to navigate and organized in it's setup as you work through the audit. The audit scope section provides a nice overview of the work involved with base visits and number of people to interview while at the same time remaining flexible as worksites vary. The Evidence Gathering section was laid out in a logical manner and the ability to add to existing comments was beneficial as a reminder available to how others had responded. I found the Summary Information section very helpful as you either type in a response in the box provided or simply attach the appropriate document. The software cross-checks information throughout, providing checkmarks on those portions completed which helps organize new auditors and provides the method of moving through the software steps to complete audit.
At times I needed to contact the AASP people for clarification, they were more than helpful, providing detailed answers and ever patient with their replies.

17 May 2022
Rated 5 out of 5 stars

This was an easy to use and helpful

This was an easy to use and helpful software. It enabled me to remit my SECOR audit in a quick and timely manner. I received my results within a week of sending them to my qualifying partner. Highly recommend!

11 April 2022
Rated 3 out of 5 stars

having to buy multiple licenses for a…

having to buy multiple licenses for a team audit seems a little much

4 April 2022
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Reply from auditsoft.co

Fernando,

As you know large COR audits involving multiple external auditors are very costly to the client. The team auditor cost, of an additional $50 per team auditor, is significantly less that the cost associated with hours of manually duplicate the content from one audit to another. With AuditSoft you can merge the work of 20+ audits in seconds reducing the overall time of the audit and the associated non-value adding cost to the client. AuditSoft decided to charge a small fee, to offset the cost to develop and maintain the merging features, to the group that uses it (team auditors), rather than to distribute the cost over the general AuditSoft license fee. All-in the cost of AuditSoft is always significantly less than GST on the average external audit. That being said we would love to provide everything for free, but without income we just cannot continue to provide the ongoing improvements and support that our customers expect.

I know this will not make the $50 fee go away, but hopefully we provided some context to justify it.

Rated 4 out of 5 stars

The AuditSoft tool overall is very easy…

The AuditSoft tool overall is very easy to use and follow! There are some great aspects to the program which is a definite improvement over the previous tool used. It would be great if we had more functionality over how the report is presented (ability to change spacing, or fonts, etc.)

Over all great program!

25 January 2022

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