Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more
Company replied
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I can recommend it with complete confidence. I received my Focal Bathys within a few days, everything exactly as described. I ordered on Monday and they were already with me in Ireland by Wednesday. A... See more
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Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for... See more
Company replied
Very reliable shop, excellent experience. I purchased a new CD player that wasn't immediately available. Shipping took a bit longer, but that wasn't their fault, rather the manufacturer's, which dela... See more
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Company details
Written by the company
Die Geschichte des Auditorium begann vor über 40 Jahren im westfälischen Hamm, mittlerweile sind die leidenschaftlichen Spezialisten für anspruchsvolle Bild- und Ton-Lösungen zudem mit hochwertigen Geschäften in Münster und Hamburg vertreten. In allen drei Standorten stehen kompetente Beratung und individuelle Lösungen für das bestmögliche Erleben von Musik und Film im Vordergrund. Aus diesem Grunde finden sich nur ausgewählte Marken aus den Bereichen Hifi, Heimkino, Lautsprecher, Kopfhörer, Vinyl und Medienintegration im Auditorium. Eine weitere Spezialität des Auditorium ist die handwerklich ausgereifte, ästhetisch ansprechende und einfach zu bedienende Integration von Unterhaltungs- und Medientechnik in Privathaushalten und Firmen. Darüber hinaus lässt der Auditorium Onlineshop die Herzen von Hifi- und Heimkino-Enthusiasten weltweit höher schlagen.
Unser Service
kostenloser Versand und Finanzierung vom Fachhändler
Wir sind nicht nur ein Onlineshop - wir sind Fachhändler und bieten Ihnen Service und Beratung.
Ab einem Bestellwert von 99 € versenden wir innerhalb Deutschlands kostenlos.
Contact info
Feidikstraße 93, 59065, Hamm, Germany
- 0 23 81 - 93 39 - 70
- shop@auditorium.de
- auditorium.de
4.9
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service got back to me…
Excellent service got back to me quickly.
Need to indicate in literature that antenna in Cambridge Mxn 10 is packed to look like handle on card board container.
Thank you
13 October 2025
Reply from Auditorium GmbH
Dear Longert Kenneth,
Thank you for your positive feedback and for taking the time to share your experience with us!
We're glad to hear you were happy with our prompt service.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Great shop deliver stuff on time every…
Great shop deliver stuff on time every time. Quality products for a reasonable price too
11 October 2025
Reply from Auditorium GmbH
Dear customer,
Thank you so much for your great review and your kind words! We're delighted to hear that you're happy with our punctual deliveries and the quality of our products.
We truly appreciate your trust and look forward to serving you again!
Your Auditorium Team
Excellent and fast service.A pleasure…
Excellent and fast service.A pleasure to buy from.
9 October 2025
Reply from Auditorium GmbH
Dear Anthony Kelly,
Thank you for your positive feedback and for taking the time to share your experience with us!
We are really glad that you enjoyed our excellent and fast service.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear ROBERTO COLUCCI,
Thank you so much for your great feedback!
We're glad you were happy with our quick response and fast shipping.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Was good.
CD-player was shipped from Germany to Latvia within 6 days, no any issues.
29 September 2025
Reply from Auditorium GmbH
Dear Genadijs,
Thank you for your positive feedback!
We’re glad to hear your CD player arrived in Latvia quickly and without any issues.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear Consumer,
Thank you so much for your kind review!
We're thrilled you had a great experience.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
I'm blown away :-)
I'm blown away :-)
Gave Auditorium.de an impossible task, as i thought they had the item in stock. Impossible because i allready checked my danish HIFI-pusher, who told me, that it was long gone.
Auditorium.de managed to dig it out from ? And i dont wanna know how :-)
Item is a USB-input module for the Lyngdorf TDAI 2170 (discontinued model).
Perfect communication and nice conversation.
One happy customer.
Cheers.
30 September 2025
Reply from Auditorium GmbH
Dear Niels Gammelgaard,
Thank you so much for your enthusiastic feedback!
We are glad the communication and service met your expectations.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear Ram M,
Thank you very much for your the geat review and your kind words!
We’re glad to hear you’re happy with our service and pricing.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
estimated delivery times
excellent selection and good prices. but should be more realistic about time to receive merchandise. purchased gravis iii subwoofer listed as expected 7 days delivery but took almost 5 months to arrive, though problem seems to have been with sonus faber.
4 October 2025
Unprompted review
Reply from Auditorium GmbH
Dear Ralph Feldberg,
Thank you for taking the time to share your feedback with us.
We truly regret the ongoing delay and fully understand your frustration. Please accept our sincerest apologies for the inconvenience caused.
Unfortunately, we are dependent on the information provided by the manufacturer and have no direct control over their delivery schedules. The originally stated delivery time was based on their initial estimate. Since then, we have repeatedly followed up with them to obtain accurate updates, and we understand how disappointing the shifting timelines have been.We contacted the supplier again this morning and were informed that the delivery is now expected to take place within this month of October. As soon as the goods arrive, we will of course ship your order immediately.
Regarding your earlier review from September 11th: We can assure you that it is still visible on Trustpilot. We have no ability to remove reviews and would never attempt to do so. You can find your review here:
https://www.trustpilot.com/reviews/68c2aadb38c8185f0e1e581a
As previously mentioned, if you would prefer not to wait any longer, we completely understand and would immediately cancel your order and issue a refund as soon as possible. Just let us know, and we will take care of it without delay.
Once again, we sincerely apologize for the situation and appreciate your patience. We will keep you informed of any changes or updates regarding your delivery.
Best regards,
The Auditorium team
Reply from Auditorium GmbH
Dear Mateusz Blazejczak,
Thank you very much for your positive feedback and your recommendation!
We’re glad your parcel arrived quickly and well packed.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
I called to change the address
I called to change the address
Service was simply excellent and very quick and Professional
Thank you
25 September 2025
Reply from Auditorium GmbH
Dear Eric Rondolat,
Thank you very much for your great review and your kind words!
We’re delighted to hear that our service met your expectations in speed, professionalism, and quality.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear Dosmo,
Thank you so much!
We're thrilled you were satisfied with our service and delivery speed.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Very slow response, terrible service.
I bought an audioplayer. It failed. I sent it back in two weeks after I recieved it, and suggested to exchange the device, because of the good reviews of it. It took 4 weeks after the return to recieve a new one. This one failed too. I wanted my money back, but Auditorium claimed they could repair it first. So I sent the second one back and heard nothing for a month, so I wrote them why it took so long.
Auditorium says it has no influence on the speed of repairs. They have now had the second new device under repair for 6 weeks. I have now been without a good working device for over 3 months.
Good service is fast and if that is not possible; offer a replacement device at least temporarily.
But you don't hear anything. I've never experienced anything this bad.
26 September 2025
Reply from Auditorium GmbH
Dear Martin T.,
Thank you for your honest feedback.
We are very sorry to hear that your experience with us did not meet your expectations – and we fully understand your disappointment.
We assure you that we are not ignoring your claim. Our team is doing its best to speed up the repair process with the manufacturer.
Regarding your suggestion of a temporary replacement unit: This is not something manufacturers usually provide for warranty cases. We ask for your understanding in this matter.
We are always available for a direct conversation, as we've recently done with you.
We appreciated the constructive tone of that call and hope to keep the communication just as open moving forward.
Once again, we truly regret this delay and thank you for your continued patience. We will keep you informed of any developments immediately.
Best regards,
The Auditorium team
Reply from Auditorium GmbH
Dear Marc Smeele,
Thank you so much for your great review and your kind words!
We're glad to hear you were happy with our prices and the speedy dispatch.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear Uldis Vitols,
Thank you for your great feedback!
We're glad you appreciated our service.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear anthony doyle,
Thank you so much for your positive feedback and your kind words!
We’re glad to hear everything went smoothly and that you’re happy with our service.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear RB,
Thank you for your positive feedback!
We're glad to hear you were happy with our service and delivery time.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear ALEXANDRU APREUTESEI,
Thank you for your positive feedback and your kind words!
We’re delighted to hear that you’re pleased with the quality of the product.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Reply from Auditorium GmbH
Dear Mr Pawel Boron,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed all the aspects of your order in our site.
We look forward to welcoming you again soon in our Auditorium Onlineshop.
Your Auditorium Team
Auditorium.de, thanks.
Dopo molte ricerche, solamente in Auditorium.de sono riuscito a trovare i " Wireworld Cable Banana plug without sleeve Uni-Term (8 pieces) Colore: argento" adatti ai miei cavi Wireworld Silver Eclipse 7 Bi wiring. Grazie
After much research, only on Auditorium.de I was able to find the "Wireworld Cable Banana plug without sleeve Uni-Term (8 pieces) Color: silver" suitable for my Wireworld Silver Eclipse 7 Bi wiring cables. Thanks
20 June 2025
Reply from Auditorium GmbH
Buongiorno lutasso,
la ringraziamo molto per il suo feedback positivo!
Siamo felici di aver potuto aiutarla a trovare esattamente il prodotto adatto ai suoi cavi. La soddisfazione dei nostri clienti è per noi la più grande ricompensa.
Speriamo che avremo il piacere di darLe il benvenuto presto nel negozio online dell'Auditorium.
Con i nostri distinti e melodiosi saluti,
Il suo team Auditorium
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