Well, the salespeople were helpful beyond what I had reason to expect. A tuner that I had bought some 8 years ago, I suspected was faulty was checked and the fault identified as low batteries on... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent from initial enquiry to purchase. Booked appointment to try out different speakers - easy and hassle free. On arrival - room was all setup and other speaker options had been also made av... See more
Company replied
I have been buying my hi-fi, home cinema from Audio T for many years. The level of expertise in respect of product knowledge is excellent. The after sale installation is an important part of any purch... See more
Company replied
I have been a customer of Audio T in Cheltenham. and John in particular, and have always received good, impartial advice on Hi-Fi matters for decades. He helped me, this time, in recommending an effec... See more
Company replied
Company details
- Hi-fi shop
- Audio Visual Consultant
- Audio Visual Equipment Repair Service
- Audio Visual Equipment Supplier
- Home Cinema Installation
- Home Audio Store
About Audio T
Written by the company
Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966
Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.
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Music at Home About Us
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Audio T - Organisers of
The Bristol Hi-Fi Show
The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.
Be sure to follow The Bristol Hi-Fi on social media -
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Our Price Promise
Best Kit. Best Prices
If you find a better price, be sure to contact us or visit your local store.
Contact info
United Kingdom
- info@audio-t.co.uk
- audiot.co.uk
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4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgeable Staff
Knowledgeable staff kept me informed on repair progress to my Rega Planar 3 deck, and when completed it had been tested fully before collection.
6 June 2026
Reply from Audio T
Hi Melvyn, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Alan & Stephen. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
I have visited Audio T in Swansea a few…
I have visited Audio T in Swansea a few times over recent years and each time have had an excellent experience. The staff are incredibly friendly, welcoming, and genuinely passionate about audio equipment. Their knowledge is outstanding.
What impressed me most was how helpful they were throughout the whole process. They listened carefully to my requirements, answered all my questions clearly, and offered honest advice tailored to my needs.
Whether you're new to hi-fi or an experienced enthusiast, I would highly recommend Audio T Swansea. The combination of expert knowledge, friendly service, and willingness to help makes it a pleasure to shop there.
30 May 2026
Reply from Audio T
Hi David, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
information and attention to detail on…
information and attention to detail on products explained well
29 May 2026
Reply from Audio T
Hi Robert, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Excellent technical advice and service
Excellent technical advice and service. Competitive pricing and item delivered on time.
5 June 2026
Reply from Audio T
Hi Rob, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great staff very helpfull
5 June 2026
Reply from Audio T
Hi Kevin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Paul, Jake, Adrian & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Excellent Service from Audio T at…
Excellent Service from Audio T at Swansea , I got exactly what i wanted in a few days , all sorted for me by the superb staff there, Cannot ask for better service, Thank you .... Diolch
5 June 2026
Reply from Audio T
Hi Adey, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi Glyn, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi Philip, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Knowlegdable staff
Knowlegdable staff, who get stuck in on the installation. We had a great deal of older tech that was traded in seamlessly
4 June 2026
Reply from Audio T
Hi Scot, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Marvellous experience with an expert salesman.
Jon at Audio T,was a consummate,highly professional individual,my experience with him regarding my purchase was fantastic.He made me feel very much at ease,whilst discussing about the item I was buying,and it was very reassuring that I knew I was dealing with someone whom was very knowledgeable about his job.
4 June 2026
Reply from Audio T
Hi Edward, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great service and advice from Audio T…
Great service and advice from Audio T Bristol. Arranged home demo of ATC SCM 40 actives and Naim Atom HE which was crucial in helping me to select these for my first serious Hifi. Justin Max and the team made the whole process enjoyable and educational. Really pleased with the system and excited for the journey ahead.
20 May 2026
Reply from Audio T
Hi Andrew, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
I have been dealing with Jon,Andy and…
I have been dealing with Jon,Andy and Farim for
many years now,especially Jon and they are all
just brilliant with their knowledge,advice and help.
Recently just had a major update with Turntable
from Linn to Rega Planar 8,now just fantastic!
Also I give Audio T 20 out of 10 for their usual
standard of service,always much appreciated!
3 June 2026
Reply from Audio T
Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi Kerry, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T
Expert technical support
I had a technical issue with a Rega Planar record deck. Jon in the Swindon outlet tested the mechanism and quickly resolved the problem free of charge. Jon was extremely helpful and if you want advice on entry-level or high end hi-fi systems go to see him at the store in Swindon Town centre, i.e. speak to the experts.
2 June 2026
Unprompted review
Reply from Audio T
Hi Roger, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Great bespoke service to sort out the…
Great bespoke service to sort out the cabling for my Naim amp and record player
2 June 2026
Reply from Audio T
Hi Barry, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Alan & Stephen. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Can't thank enough
Can't thank enough. Bristol audiot. For there great service, great advice. I can not recommend there friendly service any higher. Top hifi shop
12 May 2026
Reply from Audio T
Hi Neil, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Reply from Audio T
Hi Gary, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T
Always great service and so helpful.
30 May 2026
Reply from Audio T
Hi Neil, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
Extremely helpful service when I…
Extremely helpful service when I accidentally damaged my hifi cartridge. No hesitation I dealing with helpful and trustworthy people
29 May 2026
Reply from Audio T
Hi Gordon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Alan & Stephen. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T
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