While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the product, particularly the extensive and diverse music library, which is frequently updated with new songs and features. The user experience is often highlighted as intuitive, with an effective search function and helpful playlists that make finding the right track easy and efficient. Many people also appreciate the straightforward licensing process. The customer service receives frequent commendation for being responsive, helpful, and professional, with many users noting quick replies and effective problem resolution. However, some people were dissatisfied with the search features, finding them ineffective despite the quality music available. A few other people also felt that the sound effects library could be expanded for more variety and that the quality of some SFX was poor.

What people talk about most

Product

People report positive experiences with the product. Customers praise the extensive and high-quality music... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the platform's user-friendly... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its helpfulness, responsiveness,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the music... See more

Service

Reviewers mention positive feedback about service. Customers are very pleased with the service and platform,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent client support and top notch music selection. It is evident that this music platform has been made from creators for creators. And it just keeps getting better. In 2026 we will have a taste... See more

Rated 5 out of 5 stars

Since finding Audiio we have been able to use licensed music and other assets for our client production work. Their extensive library has high quality music that can be stripped down to individual ste... See more

Rated 5 out of 5 stars

Having used many other music services, I think Audiio is one of the better ones out there. While their AI search and Linkmatch feature isn't always very helpful, I always find the music I need for... See more

Rated 5 out of 5 stars

The great thing about this program is that for a fixed one-time fee, you get a lifetime license. It offers a wide selection of good music in various genres. If you regularly post productions on social... See more


Company details

  1. Media & Publishing

Information provided by various external sources

Audiio is founded by former Universal Music Group artist Clay Jones and industry friends who share a vision of bringing the world’s best storytellers closer together. The team works directly with a network of publishers, labels, and independent musicians to ensure that relevant sync-worthy talent is recruited and new music is added daily. To date, Audiio has licensed music in 10+ countries to projects ranging from nonprofit fundraisers to global television advertising campaigns.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great platform

Been using audiio for a couple of years and my overall experience is wonderful ! Covers my needs as a creator.
Great support also, the guys in the back doing a nice job !

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Been using Audiio for the past year and…

Been using Audiio for the past year and have had a fairly good experience with their service. Very large library of music to choose from! It's been great for my client work. Have to do some digging to find the right tracks sometimes, but hey, I'm a music nerd so I'm ok listening to more music! ..A good problem to have, I suppose. Also, support has been very helpful when I've had to reach out.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service!

An absolutely amazing service! Always have what I need for my filmmaking and professional needs. The customer service is amazing and always looked after me.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Tim Masin

Audiio is probably the best music platform I've ever used. The songs and effects are really excellent, and the Link Match function works surprisingly well. Plus, their support is absolutely top-notch if you ever run into any problems. I can wholeheartedly recommend it!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Witam

Hello! I've been using Audiio Pro for three years now and I'm very happy with it. I really like several original songs that I couldn't find on other platforms. I especially like the LinkMatch feature. I'm very curious about the new Voices feature. I recommend it!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Above and Beyond: Exceptional Support from Audiio

Audiio has been absolutely amazing in helping me with my account. Their support team truly goes above and beyond for their customers. I recently ran into an issue with my account, and even though it was after hours, they responded quickly with the best solution. They resolved the problem fast and made sure to notify me as soon as everything was fixed.

I really appreciate the team’s dedication, professionalism, and the great community they’ve built. Keep up the great work, and thank you for your outstanding support! Wishing Audiio continued success and many more satisfied clients.

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Customer support is a nightmare!

I used Audiio for a year and had a 7/10 experience overall. The AI music recognition never found a song that was even close to similar and most of the songs sounded mid. After searching the cancellation option for couple of days I decided to email the support to cancel my membership. They did NOT cancel my membership and now after the next year was booked they say they can't give a refund. Absolute shitshow. 1/10 experience won't recommend anyone!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent client support and top notch…

Excellent client support and top notch music selection. It is evident that this music platform has been made from creators for creators. And it just keeps getting better. In 2026 we will have a taste of how proper ai features like ai voiceovers and assisted song search truly benefit their members. Last but not the least, their music library keeps adding new songs regularly.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Year Long Subscription & Great Custom License Support

As an experienced video editor/film maker I've used the year long license for several years now, great value for money and some of the best music library tracks around.

I've just purchased a custom license from the Audiio team as I have many times before. They've always been quick to respond and very helpful giving me the right level of licensing for my needs. Extremley happy with the service and they are always my first port of call.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great selection, great support!

I have been a customer with Audiio for 1+ year now. Aside from offering a great selection of music for projects and search functions to find the music you need, their support team have especially been very helpful and guided me in a ways one could only wish other companies would follow.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Awesome and very reactive support

I had an issue with my subscription and the support helped me solve it. Best part is I had to talk with few persons and they all knew what was going on; I didn't have to repeat the whole story. That's a huge plus. They were all very reactive.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Audiio

Had a great experience with Audiio. The support has been fantastic when needed and the Quality of the music is great. I personally dont use much of the AI features, but it doesn't distract from my main use cases. so far it's completely worth the subscription cost.

8 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look