Audi Reviews 8,880

I bought a brand new Audi Q2 from Bolton Audi 2 years ago what a nightmare I’m having with them never again.
From day one I was getting a rattling noise and humming noise and lack of power when moving off every time I take to Audi they hear the noise and when I book my car in that’s after 8 weeks of waiting time because they very busy they must have a lot of comebacks they can’t find a fault because it’s intermittent fault they say sorry because it’s ongoing we can’t do anything so basically I’m stuck with it NEVER AGAIN they all thieves once you sign up you’re lumbered.
Don’t buy a car from them it’s a NIGHTMARE.
They changed the gearbox on a brand new car and it was a same issue so I was without a car for a month because the gearbox crawled all the way from Germany.
If you want sleepless nights they buy it from them.

Fantastic service, coupled with the reliability of Audi.

It was awesome service

God service

Great service

I had an unpleasant experience with the service at Audi Amager. I took my car to the damage department for an inspection and was promised a callback within 2 hours to schedule an appointment. However, after waiting for 6 hours without receiving a call, I had to contact the standard phone number (as I did not have the department phone number) and waited on hold for over an hour (I reported this to Audi |Denmark as I know it is a call center not Audi Amager ). Despite being promised a callback, I never received one.
Then a called the 70 70 10 25 again and I finally got in touch with the representative, I was given an appointment in two months.
The story did not end here, I waited 2 month for my appointment and the day before, at 15:00 I received a SMS from the representative saying that they try to call me (no one did) to tell me that they are sorry that they have to postpone my appointment, I called our famous guy again and he promised he will call me next day for a new appointment.
Of course he did not call, so I called him and explain that I have some plans in a week so they have to help me find a solution as it is not my fault and his answer was "there is nothing we can do to you, you need to book a new appointment ", after a long discussion he gave me an appointment in 5 days, but in the first appointment the car was supposed to stay in their shop for only 4 days but with the new appointment it will stay for 10 days. So technically I did not get a better time, I got an early appointment but I am going to receive my car in 10 days instead of 4 days.
Until the time I am writing this, the story with Audi Amager still did not end.

This review is based on the years of service that I have had with Wolverhampton Audi, UK! Specifically Russell Cooper!! I have always come back due to his customer service, knowledge & expertise in his job.
I went to Audi Stafford & wouldn't be going back there. All the promises & no action!
Russell - you are an asset to Audi! I wouldn't be here without him & I will stay for the foreseeable future. Thank You Russell! :-) x

Super Service

Outstanding work

Good customer service. Friendly staff and delivery of each and every details needed.

Fin dialog. God service

God service - dog lang ventetid ved tidsbestilling.

God service.

Fin service