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See what reviewers are saying

Rated 1 out of 5 stars

I deposited 20,000 USD into BCR and traded normally. After trading, my account balance reached 36,469.44 USD. I submitted a withdrawal request on February 25, 2026. The platform delayed my... See more

Company replied

Rated 5 out of 5 stars

Great Platform and Awesome Features BCR has been great for my trading journey. The platform is easy to navigate, and the MetaTrader options are solid. Tight spreads and good leverage options make it r... See more

Company replied

Rated 4 out of 5 stars

I prefer BCR as my first choice online trading platform for CFDs. Although their safety measures are reassuring, I have encountered some instability lately due to system upgrades. I am hopeful that th... See more

Rated 5 out of 5 stars

Super Reliable and Easy to Use I’ve been trading with BCR for a while now, and it’s been such a smooth experience. The platform is super reliable, and I love how transparent everything is. Knowing my... See more

Company replied

Company details

  1. Finance Broker
  2. Financial Institution
  3. Investment Service

Written by the company

BCR was founded in 2008 in Sydney, Australia. With over 16 years of commitment to the CFD industry, BCR pride ourselves on providing extraordinary products and services for our clients. We are an Multi-Award Winning CFD broker during past 16 years for consistently transparent and reliable trading experience coupled with attentive client service.


Contact info

3.6

Average

TrustScore 3.5 out of 5

25 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This case has been publicly reported and documented

I deposited 20,000 USD into BCR and traded normally.

After trading, my account balance reached 36,469.44 USD. I submitted a withdrawal request on February 25, 2026.

The platform delayed my withdrawal for over two weeks, and then suddenly accused me of “third-party plugin / arbitrage trading”, removed all profits, and froze my account.

They claimed that my principal would be returned, but until now my withdrawal is still pending and no funds have been received.

My account still shows around 20,000 USD balance, but I cannot withdraw it. Customer support is not responding to any emails.

This behavior is highly suspicious and I am concerned about fund safety.

3 April 2026
Unprompted review
BCR  logo

Reply from BCR

We’re sorry to hear about your experience and understand your concern. Please note that account reviews may be conducted in line with our Terms & Conditions, particularly in cases where trading activity is flagged for further investigation.

That said, delays and lack of communication are not the experience we aim to provide. We take matters like this seriously and would like to assist in resolving it as soon as possible.

Kindly contact us at info@thebcr.com
with your account details and reference this case, or share your ticket number so we can follow up with the relevant team promptly.

— The BCR Team

Rated 5 out of 5 stars

Trading with BCR feels smooth

Trading with BCR feels smooth. Execution’s fast and spreads are real tight. Exactly what I need for day trading.

16 November 2025
Unprompted review
BCR  logo

Reply from BCR

Thank you for your feedback! We’re glad to hear you’re enjoying fast execution and tight spreads for your day trading. Delivering a smooth and efficient trading experience is exactly what we aim for.

— The BCR Team

Rated 1 out of 5 stars

Poor communication

Poor communication, unprofessional, all they care about is commission, what a surprise for a broker right?
Make lots of promises on analysis and teaching you about the financial markets but not much is actually done to educate you. They just want you to deposit and trade so they can start making money off you.

10 August 2024
Unprompted review
BCR  logo

Reply from BCR

Thank you for sharing your feedback. We're genuinely sorry to hear that your experience did not meet expectations. At BCR, we are committed to transparency, professionalism, and supporting our clients with quality education and service. We take your concerns seriously and would appreciate the opportunity to better understand your experience.

— The BCR Team

Rated 5 out of 5 stars

Great Platform and Awesome Features BCR…

Great Platform and Awesome Features BCR has been great for my trading journey. The platform is easy to navigate, and the MetaTrader options are solid. Tight spreads and good leverage options make it really worth it. I also love the new MyBCR—it’s fast, modern, and makes managing everything super simple. Highly recommend if you’re serious about trading!

13 January 2025
BCR  logo

Reply from BCR

Thank you for the great feedback! We're delighted to hear you're enjoying the platform, trading conditions, and the new MyBCR experience. It’s our goal to provide powerful tools and a seamless interface for serious traders like you. We truly appreciate your recommendation!

— The BCR Team

Rated 5 out of 5 stars

Super Reliable and Easy to Use I’ve…

Super Reliable and Easy to Use I’ve been trading with BCR for a while now, and it’s been such a smooth experience. The platform is super reliable, and I love how transparent everything is. Knowing my funds are kept in a top-tier bank gives me so much confidence. Their customer service is also amazing—always helpful and quick to respond. If you’re looking for a trustworthy broker, BCR is the one!

11 January 2025
BCR  logo

Reply from BCR

Thank you for your wonderful feedback! We're thrilled to hear that you've had a smooth and reliable experience with BCR. Transparency, fund security, and responsive support are core to what we do, and it’s great to know they’ve made a difference for you. We truly appreciate your trust!

— The BCR Team

Rated 5 out of 5 stars

No manipulation whatsoever

No manipulation whatsoever. The fees are very low and the withdrawal is very fast.

29 December 2024
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Reply from BCR

Thank you for your positive feedback! We're pleased to hear you’re enjoying low fees, fast withdrawals, and a transparent trading environment. We appreciate your support!

— The BCR Team

Rated 5 out of 5 stars

They have many currency pairs to trade

They have many currency pairs to trade, and tight spreads. Platform is easy to understand

30 December 2024
BCR  logo

Reply from BCR

Thank you for your feedback! We're happy to hear you’re enjoying the wide range of currency pairs, tight spreads, and user-friendly platform.
— The BCR Team

Rated 5 out of 5 stars

It’s hard to find a good broker…

It’s hard to find a good broker nowadays but I was glad I found BCR. They are professional and provided good support. Conditions are good for trading, tight spreads, high leverage, and they are trustworthy.

21 December 2024
BCR  logo

Reply from BCR

Thank you for your kind words! We're glad you found us and that you're enjoying our trading conditions and support. Your trust means a lot to us.
— The BCR Team

Rated 5 out of 5 stars

Had great time with BCR

Very professional service and kind people.

8 January 2025
Unprompted review
BCR  logo

Reply from BCR

Thank you for your feedback! We’re pleased to hear you had a positive experience with our professional and friendly team.
— The BCR Team

Rated 5 out of 5 stars

Good customer service…

Good customer service and problem solving skills! They provided me with a very good service which I was really satisfied and clarified all my questions about trading.

13 September 2024
Unprompted review
BCR  logo

Reply from BCR

Thank you for the great feedback! We're glad our team was able to clarify your questions and provide service that left you satisfied.
— The BCR Team

Rated 1 out of 5 stars

BCR Withheld My IB Commissions Unfairly – Baseless Accusations!

As an Introducing Broker (IB UID: 33148671) for BCR, I successfully referred several clients to their platform. However, BCR has unfairly withheld my commissions, totaling $25,000, without providing clear evidence or justification. They claimed that my clients were involved in high-frequency trading, heavy leverage, and using software to synchronize account operations, which supposedly violates their commission rebate policy.

Despite my requests for clarification, they have not offered any substantial proof of these allegations. Instead, they’ve suspended my commission payments indefinitely while they "investigate." This is not only unfair but also a violation of the trust I placed in them. I urge others to be cautious when dealing with BCR as this situation demonstrates a lack of transparency and accountability on their part.

If you're considering working with BCR as an IB or trader, be aware of their policies and the potential for arbitrary actions like this.

1 September 2024
Unprompted review
BCR  logo

Reply from BCR

Thank you for taking the time to share your feedback. At BCR, we take all matters regarding our partner relationships seriously and handle them in accordance with established policies and regulatory standards. While we understand your concerns, please note that certain situations may require internal review to ensure compliance and uphold the integrity of our services.

We value transparency and fairness in all our operations and encourage you to remain in contact with our team for further assistance or clarification.

— The BCR Team

Rated 5 out of 5 stars

Great market analysis

The market analysis was really useful !
Helped with some very profitable trades .

17 September 2024
Unprompted review
BCR  logo

Reply from BCR

Thank you for your feedback! We're glad our market analysis has been helpful and contributed to your successful trades.
— The BCR Team

Rated 5 out of 5 stars

Great experience

Very nice people and professional staff

17 September 2024
Unprompted review
BCR  logo

Reply from BCR

Thank you! We're happy to hear you had a great experience with our friendly and professional team.
— The BCR Team

Rated 5 out of 5 stars

I've been trading with BCR

I've been trading with BCR, and my experience has been outstanding. The platform is robust and easy to use, offering a wide range of instruments to trade. Their customer support is exceptional—always responsive, knowledgeable, and ready to assist with any queries. The educational resources have been invaluable in helping me improve my trading skills. Overall, BCR has provided a seamless and reliable trading experience.

27 August 2024
Unprompted review
BCR  logo

Reply from BCR

Thank you for your fantastic feedback! We're thrilled to hear you've had an outstanding experience with our platform, support team, and educational resources. We’re committed to helping you trade with confidence.
— The BCR Team

Rated 1 out of 5 stars

I do not recommend them

I do not recommend them, very bad customer service

7 November 2023
Unprompted review
BCR  logo

Reply from BCR

Thank you for sharing your feedback. We sincerely apologize if your experience did not meet your expectations. At BCR, we are committed to providing excellent customer service and continuously improving based on client feedback.

If there was a specific issue or concern you encountered, we’d appreciate it if you could share more details. This will help us address the matter effectively and ensure we provide a better experience in the future.

Rated 4 out of 5 stars

I prefer BCR as my first choice online…

I prefer BCR as my first choice online trading platform for CFDs. Although their safety measures are reassuring, I have encountered some instability lately due to system upgrades. I am hopeful that they will promptly address these issues.

11 November 2023
Rated 4 out of 5 stars

Great products and services

I can confidently say that BCR has been a game-changer in my trading endeavors. Its low spreads and user-friendly design have made my trading experience exceptionally smooth.

25 October 2023

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