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Perfume's Club Australia Reviews 

125
•
TrustScore 4 out of 5

3.9

Cosmetics and Perfumes Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of products available, including hard-to-find items, and appreciate the excellent prices offered. Many people found the ordering process easy and the overall service to be very good, with authentic items delivered as expected. Reviewers often highlight the great value for money and the helpfulness of the company. However, some customers also noted concerns regarding delivery times, with several experiencing longer waits than anticipated or even non-receipt of their orders. Additionally, a few people mentioned issues with substandard packaging, leading to product leakage or items not appearing factory-sealed upon arrival.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the great quality, variety, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting issues such as... See more

Order

Customers had ambiguous experiences with order fulfillment, with many expressing significant dissatisfaction... See more

Price

Consumers find price to be positive, with many reviewers highlighting great and competitive pricing for... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers expressing satisfaction, stating that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

5 stars for price but be prepared to wait as shipping to Australia took over 3 weeks. Customer service was fast and helpful.

Rated 4 out of 5 stars

Service was good it just took a while for my order to arrive. Slow responses from customer service too!

Rated 4 out of 5 stars

I took a punt on this company with fingers crossed that I would receive my products in Australia. Happy to say that my Eve Lom products arrived. It took a while but worth the wait .

Rated 5 out of 5 stars

This compagny is so helpfull, kind and they have wonderful products. If you call them they will answer very quick and help as much as they can A big bravo .

Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Perfume Store

Written by the company

Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast shipping, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.

Contact info

3.9

Great

TrustScore 4 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(125)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Good expérience

The parcel arrived faster than expected and in a good condition. Some european products are not easy to find in Australia, so I’m glad with this website.

25 February 2026
Rated 5 out of 5 stars

I whish the Perfume's Club advertise… no comment !! ok.

I whish the Perfume's Club advertise their delivery address with a STREET ADDRESS as PO BOX has been a problem for me !!
PO Box is 100% secure and this is why I pay for it.
Sorry for your delivery team who do not accept the PO Box ? not a big deal to leave any parcel at PO Box Office !! this has caused a certain delai

23 February 2026
Rated 1 out of 5 stars

BUYER BEWARE

I ordered 3 eyeshadows for $130. All 3 arrived shattered to dust and needing to be thrown out. If you are going to post items like this, ensure there protects. I emailed the company for a refund and revived no reply at all. I’ve made a PayPal claim.

20 February 2026

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