I Have been using your Ginger Oil for approx 2 years & always order through you I've started to recommend to my work colleagues & family thus ordering double quality The Ginger really works for m... See more
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Purchased a machine on 14/11, I believed was coming from Australia. No tracking provided as stated in initial email. So I sent emails with no response. Did an online chat 3 weeks later on the website.... See more
Company replied
I had difficulty finding the unit I wanted either in store or on line so was happy to find it available through Ninth Avenue. The price was reasonable considering it was shipped from the US and they k... See more
Happy with product. Delivered sooner than advised which was important and appreciate it. My only criticism is product does not come from Australia and website calls themselves Australian. This impac... See more
Company details
Written by the company
Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keranique Shampoo
It was very easy to order with you on line, I am an ex cancer survivor and the Product was recommended by my Chemo nurse and it truly works on recovery from Chemo. It is expensive but worth its weight in gold
Novex hair gel
It takes too long, however, it arrives on time and in a great presentation
Was kept upto date with the tracking…
Was kept upto date with the tracking and delivery which arrived sooner than expected
The time for the delivery
The time for the delivery to actually arrive--it was unreasonably long.

Reply from NinthAvenue Australia
Great service
I could not get an answer on how long…
I could not get an answer on how long the product was going to take with shipping prior to ordering it, it turned out to be far longer than expected

Reply from NinthAvenue Australia
I was able to order both of the…
I was able to order both of the products that I was seeking
Address does not exist
Not sure why this site is categorised under money and insurance when they sell cosmetics and cosmetic devices.
Anyway their mailing address in Australia does not exist, believe me, I physically walked there and took pics! The company say they are located in the US but not so sure about that either. Would not buy from them.

Reply from NinthAvenue Australia
I have been struggling with Seborrheic Dermatitis for many years.
I have been struggling with Seborrheic Dermatitis for many years. This problem not only affects the scalp but im my case causes red patches on the skin of my arms and legs. Have tried many shampoos with very little results. When I saw NinthAvenue web site and reading all the information of there product lets give it ago. This is not a cheap shampoo, so I pondered for a while, due to the very high cost. There is a saying if you want a great product that works it's going to be expensive. This is very true! So I placed my order and received it due time. Have at this point used the shampoo twice and appers to slowly cleaning up my Seborrheic Dermatitis. These problems do take time and I believe with in the next few week I will know for sure more NinthAvenue
Anti Fungal Shampoo for Folliculitis, Seborrheic Dermatitis, Dandruff, Scalp Psoriasis & Itchy Dry Scalp Relief. Thanks.
You should tape the lid to the bottle…
You should tape the lid to the bottle close as we lost at least a quarter of our NO.2 solution
Very quick delivery
Very quick delivery.
Didn't receive delivery notifications and found product in garden, despite having postbox for parcels.
Haven't tried product yet.
Ordering is easy
Ordering is easy, it took a while to arrive but not too long, very expensive but the site gave me what I wanted so TY 😄
Travel magnifying mirror
Nice product. As described. Fairly quick delivery
What I ordered is perfect quick…
What I ordered is perfect quick delivery
Everything is great
Everything is great, from order acceptance to home delivery. I finally found what I was looking for.
My order arrived
My order arrived, but it took longer than expected and the communication wasn't great.
Excellent customer service 😍you’re the…
Excellent customer service 😍you’re the best
The follow up was great for our…
The follow up was great for our delivery and the product lived up to exceed expectations.
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