Thank you Vikki for your professional & caring manner. Just love being able to hear conversations & my musical outings so much clearer now. All this after 2 visits. Highly recommended....
Company replied
Location
Switch locationMurrajong Road 9, Springwood Tower Hotel, Level 1, 4127 Springwood, Queensland, AU
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See what reviewers are saying
I would like to thank Vikki for her help and assistance when setting up my Hearing Aids. Vikki made the whole process easy.
Company replied
My experience with Attune Springwood was excellent. I have significant health issues and both Esther and Eileen were very understanding and accommodating. Esther was my Audiologist who tested my... See more
Company replied
The ladies Esther and Eillean couldnt have been more helpful. Their service and attention to detail first rate. Nothing was too different, their after service care fantastic. Esther really knew the... See more
Company replied
Company details
Information provided by various external sources
Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.
Contact info
Murrajong Road 9, Springwood Tower Hotel, Level 1, 4127, Springwood, Queensland, Australia
- (07) 3441 3840
4.5
Excellent
15 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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I would like to thank Vikki for her…
I would like to thank Vikki for her help and assistance when setting up my Hearing Aids. Vikki made the whole process easy.
22 June 2022
Unprompted review
Reply from Attune Hearing - Springwood
We're glad that Vikki could assist you Lorraine. We hope you love your new hearing aids and they are working for you. Have a great week!
My Experience
Thank you Vikki for your professional & caring manner. Just love being able to hear conversations & my musical outings so much clearer now. All this after 2 visits. Highly recommended....
14 June 2022
Unprompted review
Reply from Attune Hearing - Springwood
Your feedback is well received Barbara. Vikki would be happy about what you said, and we are also happy to hear how well things have turned out for you. All the best!
Help When Needed
Attune have very friendly and efficient staff with the necessary expertise, qualifications and equipment to identify the extent of hearing loss and provide solutions. I would recommend them to anyone with a hearing problem.
19 August 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you for the great feedback about our hearing services Graham. Have a wonderful weekend.
ATTUNE Springwood
The ladies Esther and Eillean couldnt have been more helpful. Their service and attention to detail first rate. Nothing was too different, their after service care fantastic.
Esther really knew the intricacies of hearing aids and what was best for me.
I would recommend this agency for someone looking for hearing aids.
26 July 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you for the in-depth feedback Chris it certainly helps with our staff training and service updates. Have a great end to the week and we are so glad you are enjoying your new hearing aids.
My experience with Attune Springwood…
My experience with Attune Springwood was excellent.
I have significant health issues and both Esther and Eileen were very understanding and accommodating. Esther was my Audiologist who tested my hearing and helped me find the right hearing aide suitable to my needs. I am very satisfied with my new hearing Aide and appreciated the work that Esther did for me.
Both Esther and Eileen are lovely people who are very professional, friendly and caring.
22 July 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you for taking the time to write this positive review for our Attune Clinic, Springwood. Our team at Springwood are professional, friendly and always caring. Esther understands how important it is for her patients to be fitted with the correct hearing aid for complete satisfaction and suitable to her patients needs.
Wonderful staff and are very patient…
Wonderful staff and are very patient with kids they made my child feel so special and comfortable if I could give more stars I would.
15 July 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you Jason of your kind words for our Attune Clinic, Springwood. Our children patients are very important and we realise that if they are happy and comfortable and made to feel special, the final outcome of the whole experience will be a positive and an accurate result.
i am glad I chose to go to attune
i am glad I chose to go to attune, the staff are pleasant ,the testing is good and the hearing aids are quality.
15 July 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you Ron for taking the time to write this positive review for our Attune Clinic, Springwood. The choices that you have to look after your hearing health is paramount. Our clinic pride themselves on creating a great customer service experience. It is very important to fit our clients with quality hearing aids.
I had received a professional service of excellent quality …
I had received a professional service of excellency.
Very satisfied with the efficiency and effectiveness of the professional services provided to me.
14 July 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you Jose for writing such a positive review about our Attune Clinic, Springwood. Our lovely team are very professional and do provide excellence in their customer service to each patient that walks through their door.
Support your local businesses
Excellent service. Very thorough and caring. I will keep coming back for all my hearing needs. Thank you.
12 July 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you Gail for your review of our Attune Clinic, Springwood. Our team at Springwood are very caring and thorough and always offer excellent customer service. They will look forward to your next visit and will be very happy to look after any future hearing needs.
Very happy with the service offered
Very happy with the service offered. Very helpful staff
8 July 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you David for your review for our Attune Clinic, Springwood. Our clinic's strive on their great customer service and assistance. They are true professionals in this field of hearing health.
Attune Springwood are amazing …
Attune Springwood understands my needs as I not only have hearing loss but a rare form of muscular dystrophy. The staff are amazing and absolutely wonderful You have an amazing staff there I would not go anywhere else for my hearing needs
7 July 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you Beverley for sending through this positive review for our Attune Clinic, Springwood. At Attune we understand how important it is to ensure that we address each individuals needs, when attending one of our appointments. We really appreciate that you are so happy with the service that you were provided.
Highly Recommended
I would highly recommend Attune hearing, the ladies were so lovely and fit me in on very short notice. I definitely felt looked after, everyone was very approachable and professional.
17 June 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you Emma for your recommendation. The Attune Clinic at Springwood pride themselves on delivering professionalism and wonderful customer service at all times.
One very very happy customer...
Attune is the place to go for 5-star everything... promptness, professionalism, practicality, politeness. Thank you Vikki and Eileen. I walked away with the best-ever set of hearing aids completely setup; they're truly amazing. Vikki supplied plenty of testing and tweaking for my particular circumstances - one very happy customer.
2 June 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you John for your positive feedback. The four P's, that you mentioned above, are very important aspects of our Attune business. To walk away from the appointment with the best hearing aids for your individual hearing loss is paramount. We are delighted that you are one very happy Attune customer.
A fully qualified approach to hearing
A fully qualified approach to hearing. The testing was the most thorough I have ever had. My audiologist Vikki explained everything clearly and set up my new hearing aids which are also the best I have ever had. All the staff at the clinic have been very friendly and helpful. I will recommend Attune to anyone that needs 5 star hearing care. I would also highly recommend that they see Vikki as she will look after them with the utmost care and professionalism.
22 April 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you Terence for taking the time to write this review and your recommendation for our Attune Clinic, Springwood. Our audiologist Vikki is an expert in the field and her expertise and knowledge is shown on a daily basis to each patient that she sees. We are so pleased that the hearing aids that Vikki has fitted you with are the best that you have had and are assisting with your unique hearing loss.
Wonderful care
Esther, my Audiologist was amazing. So thorough, so smart, so knowledgeable, so capable, and so caring.
4 February 2021
Unprompted review
Reply from Attune Hearing - Springwood
Thank you Mr or Ms KM for letting us know how amazing Esther is at our Attune Clinic, Springwood. Esther is highly trained and skilled in our Hearing world, but Esther is also a very kind and caring individual who goes out of her way to ensure that her patients are looked after.
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