Attune Hearing - Ipswich Reviews 7

TrustScore 3.5 out of 5

3.5

Shop E2 The Terrace, Riverlink Shopping Centre, 4305 Ipswich, QLD, AU


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See what reviewers are saying

Rated 1 out of 5 stars

Had an appointment for 8.30 am. I had driven for 1 hour to be there and arrived 15 minutes early. The audiologist was in another audiologists office,laughing and joking and having a good time whi... See more

Rated 5 out of 5 stars

Got an appointment for hearing aid maintenance Check in a couple of days. Josh did the hearing test and adjusted and checked my hearing aids within 30 minutes and I was on my way again. The girls on... See more

Company replied

Rated 5 out of 5 stars

Such a pleasant as well as friendly experience from the ladies who welcomed me to the audiologist (I had to search the proper name) who did my testing. Will recommend Attune for your needs.

Company replied

Rated 5 out of 5 stars

I highly recommend Attune Hearing for their top service. They are friendly, efficient, very professional, and offer great customer service. I have been going to Attune for quite a few years, and would... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Pharmacy

Information provided by various external sources

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


Contact info

  • Shop E2 The Terrace, Riverlink Shopping Centre, 4305, Ipswich, QLD, Australia

  • (07) 3432 2550

3.5

Average

TrustScore 3.5 out of 5

7 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Late and disrespectful

Had an appointment for 8.30 am. I had driven for 1 hour to be there and arrived 15 minutes early.
The audiologist was in another audiologists office,laughing and joking and having a good time while I waited 10 minutes past my appointment time and then my audiologist walked past me out into the shopping centre, so l left. I have dealt with Attune for years at Springfield prior to moving away and was always treated with respect. This is the second time I have been left waiting well past my appointment time at Ipswich. If she hadn't obviously been just mucking around it might have been different.
I was there to try out new $8,000 hearing aids to purchase.
I am going elsewhere.

6 April 2023
Unprompted review
Rated 5 out of 5 stars

I DIDN’T HEAR YOU lol

Such a pleasant as well as friendly experience from the ladies who welcomed me to the audiologist (I had to search the proper name) who did my testing.

Will recommend Attune for your needs.

19 August 2022
Unprompted review
Attune Hearing - Ipswich logo

Reply from Attune Hearing - Ipswich

Hi Damian, we're very happy to hear you had a great first experience at Attune Ipswich. All the best to you as you move forward in your hearing journey!

Rated 5 out of 5 stars

I highly recommend Attune Hearing for…

I highly recommend Attune Hearing for their top service. They are friendly, efficient, very professional, and offer great customer service. I have been going to Attune for quite a few years, and wouldn't go anywhere else.

5 August 2022
Unprompted review
Attune Hearing - Ipswich logo

Reply from Attune Hearing - Ipswich

Hi Robyn, we loved reading your feedback. It makes us happy to know you have been with us for the long term and allow us to be your first choice. Well done Attune Ipswich! All the very best to you Robyn!

Rated 5 out of 5 stars

All I could ever expect of their…

All I could ever expect of their service.

25 May 2022
Unprompted review
Attune Hearing - Ipswich logo

Reply from Attune Hearing - Ipswich

Thank you Paul for your kind feedback on our Ipswich hearing clinic. Hope you are have a great week!

Rated 5 out of 5 stars

Got an appointment for hearing aid…

Got an appointment for hearing aid maintenance Check in a couple of days. Josh did the hearing test and adjusted and checked my hearing aids within 30 minutes and I was on my way again. The girls on the front counter are also very nice and pleasant to deal with. I have been dealing g with Attune for over 3 years and they are excellent to deal with.

23 December 2021
Unprompted review
Attune Hearing - Ipswich logo

Reply from Attune Hearing - Ipswich

What a wonderful comment Neville and its great knowing that our Ipswich Audiology clinic is taking such great care of you and your hearing. We wish you all the best for the coming year!

Rated 5 out of 5 stars

Thoroughly recommended

All the staff at Attune, Riverlink are outstanding. I thoroughly recommend them for al ages.

3 December 2021
Unprompted review
Attune Hearing - Ipswich logo

Reply from Attune Hearing - Ipswich

What a lovely comment Kim and wonderful to know that our Audiology clinic and staff from Ipswich took such great care with you.

Rated 5 out of 5 stars

Verry happy with the service

Very thorough and great customer service skills. Also explained what she was doing and why. Would highly recommend Attune.

22 July 2021
Unprompted review
Attune Hearing - Ipswich logo

Reply from Attune Hearing - Ipswich

Thank you Kim for your review about our Attune Clinic, Ipswich. Great customer service is our goal. Knowledge is power and it is very important for you to understand the whole process. Thank you for your recommendation for Attune, really appreciate your positive expression.

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