Had an appointment for 8.30 am. I had driven for 1 hour to be there and arrived 15 minutes early. The audiologist was in another audiologists office,laughing and joking and having a good time whi... See more
Location
Switch locationShop E2 The Terrace, Riverlink Shopping Centre, 4305 Ipswich, QLD, AU
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See what reviewers are saying
Got an appointment for hearing aid maintenance Check in a couple of days. Josh did the hearing test and adjusted and checked my hearing aids within 30 minutes and I was on my way again. The girls on... See more
Company replied
Such a pleasant as well as friendly experience from the ladies who welcomed me to the audiologist (I had to search the proper name) who did my testing. Will recommend Attune for your needs.
Company replied
I highly recommend Attune Hearing for their top service. They are friendly, efficient, very professional, and offer great customer service. I have been going to Attune for quite a few years, and would... See more
Company replied
Company details
Information provided by various external sources
Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.
Contact info
Shop E2 The Terrace, Riverlink Shopping Centre, 4305, Ipswich, QLD, Australia
- (07) 3432 2550
Replied to 100% of negative reviews
Typically replies within 1 month
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Late and disrespectful
Had an appointment for 8.30 am. I had driven for 1 hour to be there and arrived 15 minutes early.
The audiologist was in another audiologists office,laughing and joking and having a good time while I waited 10 minutes past my appointment time and then my audiologist walked past me out into the shopping centre, so l left. I have dealt with Attune for years at Springfield prior to moving away and was always treated with respect. This is the second time I have been left waiting well past my appointment time at Ipswich. If she hadn't obviously been just mucking around it might have been different.
I was there to try out new $8,000 hearing aids to purchase.
I am going elsewhere.
I DIDN’T HEAR YOU lol
Such a pleasant as well as friendly experience from the ladies who welcomed me to the audiologist (I had to search the proper name) who did my testing.
Will recommend Attune for your needs.

Reply from Attune Hearing - Ipswich
I highly recommend Attune Hearing for…
I highly recommend Attune Hearing for their top service. They are friendly, efficient, very professional, and offer great customer service. I have been going to Attune for quite a few years, and wouldn't go anywhere else.

Reply from Attune Hearing - Ipswich
All I could ever expect of their…
All I could ever expect of their service.

Reply from Attune Hearing - Ipswich
Got an appointment for hearing aid…
Got an appointment for hearing aid maintenance Check in a couple of days. Josh did the hearing test and adjusted and checked my hearing aids within 30 minutes and I was on my way again. The girls on the front counter are also very nice and pleasant to deal with. I have been dealing g with Attune for over 3 years and they are excellent to deal with.

Reply from Attune Hearing - Ipswich
Thoroughly recommended
All the staff at Attune, Riverlink are outstanding. I thoroughly recommend them for al ages.

Reply from Attune Hearing - Ipswich
Verry happy with the service
Very thorough and great customer service skills. Also explained what she was doing and why. Would highly recommend Attune.

Reply from Attune Hearing - Ipswich
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