Attune Hearing - Baulkham Hills Reviews 6

TrustScore 4 out of 5

4.2

1-0-7/10 Century Circuit, 2153 Norwest, NSW, AU


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Rated 5 out of 5 stars

The entire team works together diligently, courteously and always in a friendly manner. Rochelle is the best face for the “face” of Attune Hearing Norwest. Her smile is contagious, she always greets y... See more

Company replied

Rated 5 out of 5 stars

As my tubing snapped unexpectedly I was able to make a call. Thanks to Rochelle was slotted in as an emergency fix, even though they were booked out for the day. Sarah did a fantastic job replacing th... See more

Company replied

Rated 5 out of 5 stars

Very friendly and patient staff. They also take their time to explain yo you their findings.

Company replied

Rated 5 out of 5 stars

professional and empathetic explained each procedure as it was being done from the front desk to the hearing specialist ,professional courteous service

Company replied


Company details

  1. Hearing Aid Store
  2. Pharmacy

Information provided by various external sources

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very friendly and patient staff

Very friendly and patient staff. They also take their time to explain yo you their findings.

18 October 2022
Unprompted review
Attune Hearing - Baulkham Hills logo

Reply from Attune Hearing - Baulkham Hills

Thanks Deborah for letting us know you were well looked after by our Baulkham Hills clinical team. Enjoy the rest of your day!

Rated 5 out of 5 stars

professional and empathetic

professional and empathetic
explained each procedure as it was being done
from the front desk to the hearing specialist ,professional courteous service

15 August 2022
Unprompted review
Attune Hearing - Baulkham Hills logo

Reply from Attune Hearing - Baulkham Hills

Thank you Eva for your feedback. We're glad you are being looked after at Baulkham Hills. Have a great day!

Rated 5 out of 5 stars

The entire team works together…

The entire team works together diligently, courteously and always in a friendly manner. Rochelle is the best face for the “face” of Attune Hearing Norwest. Her smile is contagious, she always greets you warmly whether in person, by phone or email. Her attention to cleanliness is also reassuring.

8 November 2021
Unprompted review
Attune Hearing - Baulkham Hills logo

Reply from Attune Hearing - Baulkham Hills

This is such a wonderful comment Michelle and it really does make a difference when our clients let us know how their visits are conducted at each clinic. Snaps go out to our Norwest team for their efforts and consideration of each other but especially clients and the attention they pay them.

Rated 5 out of 5 stars

Emergency fix! As my tubing snapped unexpectedly I was

As my tubing snapped unexpectedly I was able to make a call. Thanks to Rochelle was slotted in as an emergency fix, even though they were booked out for the day. Sarah did a fantastic job replacing them for me. Very understanding. Thanks to the lovely staff.

8 November 2021
Unprompted review
Attune Hearing - Baulkham Hills logo

Reply from Attune Hearing - Baulkham Hills

Certainly was a wonderful outcome for you Marcella and its great to hear comments such as yours about our clinical hearing teams and the effort they make to support clients when something goes wrong. Great job everyone!

Rated 5 out of 5 stars

Attune Hearing at Norwest

On my recent visit to Attune Hearing at NORWEST, I found the staff to be highly professional, courteous, and most helpful. Heba and Rochelle are excellent and assist in every way possible. I would highly recommend this clinic if you have any hearing issues that require attention.
Bruce H has visited Attune on several occasions, the most recent being 16th August 2021

17 August 2021
Unprompted review
Attune Hearing - Baulkham Hills logo

Reply from Attune Hearing - Baulkham Hills

Thank you for the detailed review of our services Bruce. We will pass on your gratitude to the team. Have a wonderful weekend.

Rated 5 out of 5 stars

This was a great experience

This was a great experience. The audiologist were amazing person with her beauty and personality. Now I’m confident about my hearing capacity after heard some good words from her. On top of that the front desk service provider was welcoming face with a big smile. Overall I’m very satisfied to visit that place.

5 August 2021
Unprompted review
Attune Hearing - Baulkham Hills logo

Reply from Attune Hearing - Baulkham Hills

Thank you Arup for taking the time to praise our clinical hearing team. Its great to hear that you enjoyed your time at our clinic. Have a wonderful week!

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