I am changing my review because Atom has responded professionally and resolved the issue. To date, it has been the best online store for buying mod clothing in the UK, due to its speed, reliabilit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Atom Retro specialises in retro and mod clothing for men and women. We also stock shoes, accessories and a range of vintage and retro inspired homeware and gifts. We stock a wide range of brands including Pretty Green, John Smedley, Ben Sherman and Levi's for men, and Collectif, Sugarhill Brighton, Louche and Irregular Choice for women. Atom Retro was established in 2004 and has grown to become the largest online retailer of mod and retro clothing in the UK. Our own clothing brand, Madcap England offers unique designs inspired by fashions from the 60s to the 90s.
Contact info
Unit 3D Great Hill Business Park, YO11 3TX, Scarborough, United Kingdom
- 0845 604 6661
- info@atomretro.com
- atomretro.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love everything about my order
I love everything about my order, price, delivery and quality of the Clark's.I will be making more orders.
The BEST packaging/shipping
I ordered a lava lamp 9 days before Christmas and got it on time. That’s 9 days to US. The real mvp, was whoever packaged my item to be shipped. They literally took computer paper and taped hand drawn (this way up) arrows on every side of box. Whoever you are working at Atom Retro, and did this, I thank you and above and beyond most/all customer service I have received in as long as I can remember. Recommend and would 1000% order from this store again.
Great fit and well made
Great fit and well made.
Got so many compliments on my pants, and they fit perfectly.
Very quick service make for an…
Very quick service make for an excellent site from which to purchase goods from. Highly recommended. Will buy from again. Thank you
Fast and effecty
Very prompt
Brilliant t shirt good quality
Great pants and the sizing is perfect
Great pants and the sizing is perfect! And maybe make some new pairs as well
Always great
Items arrived in amazing condition and are of excellent quality just as described, I will definitely purchase from Atom Retro. Definitely one of the best shopping experiences
Great service reasonably priced and…
Great service reasonably priced and quick delivery highly recommended
LOVE IT
Absolutely blown away by the quality of the jacket. I wish you all had the pants to match. I’m obsessed with the jacket. My boyfriend really liked it. This is my favorite piece of clothing I have ever bought him.
Top company
Atom retro outlet always has great deals.
Have purchased many times from atom retro now and service is always first class
General review of the store
I get so much from these I'm not even sure which purchase this review relates to. But, everything is top draw and the customer service is spot on with anything from upfront questions, returns or deals they offer.
Great service
Kept informed at all stages of the progress of my purchase. Very proactive.
I placed an order for two pair of…
I placed an order for two pair of monkey boots to be sent to the USA. The order was dispatched quickly then stalled at FedEx. I reached out to inquire the status and a ticket was created, but there hasn't been any further movement or guidance for whether I should expect my order or a refund. FedEx told me the shipper filed a claim and referred me back to you. I would prefer the boots I ordered but a refund is acceptable. Please advise. I can dispute but I'd rather hear from you before I proceed.
ETA I was refunded by Atom Retro and amended my review because it would seem to be a problem with FedEx losing my order that was in fact sent in a timely fashion. It arrived at FedEx sorting and then disappeared, so they aren't to be held to account for that. I likely order from Atom Retro again in the future because I admire the clothes and shoes they offer. However, I will ship by the other courier offered instead to avoid FedEx.
A great selection of clothing and brilliant service.
Atom Retro has a great selection of clothing. The website is great to browse through. Having purchased a few times from them I have found the process to be straight forward, I get progress updates concerning the deliver. The items arrive quickly. Great stuff.
Hassle free service
Hassle free service, bought a shirt that was too big and had to get a smaller size,absolutely no trouble getting an exchange which was delivered 2 days after I returned the original.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








